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HomeMy WebLinkAboutPackets - Planning and Zoning Commission (194)       AGENDA ORO VALLEY PLANNING AND ZONING COMMISSION REGULAR SESSION March 7, 2023 ORO VALLEY COUNCIL CHAMBERS 11000 N. LA CAÑADA DRIVE The Town has modified its public comment procedures in the newly renovated Town Council Chambers. For more details, please see the instructions for in person and/or virtual speakers at the end of the agenda.   To watch and/or listen to the public meeting online, please visit https://www.orovalleyaz.gov/town/departments/town-clerk/meetings-and-agendas Executive Sessions – Upon a vote of the majority of the Planning and Zoning Commission, the Commission may enter into Executive Sessions pursuant to Arizona Revised Statutes §38-431.03 (A)(3) to obtain legal advice on matters listed on the Agenda.        REGULAR SESSION AT OR AFTER 6:00 PM   CALL TO ORDER   ROLL CALL   PLEDGE OF ALLEGIANCE   CALL TO AUDIENCE - at this time, any member of the public is allowed to address the Commission on any issue not listed on today’s agenda. Pursuant to the Arizona open meeting law, individual Commission members may ask Town staff to review the matter, ask that the matter be placed on a future agenda, or respond to criticism made by speakers. However, the Commission may not discuss or take legal action on matters raised during "Call to Audience." In order to speak during "Call to Audience", please specify what you wish to discuss when completing the blue speaker card.   COUNCIL LIAISON COMMENTS   REGULAR SESSION AGENDA   1.REVIEW AND APPROVAL OF THE FEBRUARY 7, 2023 REGULAR SESSION MEETING MINUTES   2.PUBLIC HEARING: DISCUSSION AND POSSIBLE ACTION REGARDING THREE ITEMS RELATED TO A PROPOSED SELF AND RV STORAGE IN THE MERCADO DEL RIO COMMERCIAL CENTER, LOCATED NORTH OF PUSCH VIEW LANE, APPROXIMATELY 1/4-MILE WEST OF ORACLE ROAD. THE ITEMS INCLUDE:    ITEM A: CONDITIONAL USE PERMIT FOR SELF-STORAGE ITEM B: DEVELOPMENT AND LANDSCAPE PLAN FOR SELF AND RV STORAGE ITEM C: ARCHITECTURE   3.PUBLIC HEARING: DISCUSSION AND POSSIBLE ACTION REGARDING A PROPOSED AMENDMENT TO A CONDITIONAL USE PERMIT FOR CALIBER COLLISION, LOCATED WITHIN THE MERCADO DEL COMMERCIAL CENTER NORTH OF PUSCH VIEW LANE, APPROXIMATELY 1/4-MILE WEST OF ORACLE ROAD   4.DISCUSSION AND POSSIBLE ACTION ON THE COMMUNITY ENGAGEMENT STRATEGY FOR THE 2026 GENERAL PLAN   PLANNING UPDATE (INFORMATIONAL ONLY)   ADJOURNMENT     POSTED: 3/1/2023 at 5:00 p.m. by dt When possible, a packet of agenda materials as listed above is available for public inspection at least 24 hours prior to the Commission meeting in the Town Clerk's Office between the hours of 8:00 a.m. – 5:00 p.m. The Town of Oro Valley complies with the Americans with Disabilities Act (ADA). If any person with a disability needs any type of accommodation, please notify the Town Clerk’s Office at least five days prior to the Commission meeting at 229-4700.     PUBLIC COMMENT ON AGENDA ITEMS   The Town has modified its public comment procedures for its public bodies to allow for limited remote/virtual comment via Zoom. The public may provide comments remotely only  on items posted as required Public Hearings, provided the speaker registers 24 hours prior to the meeting. For all other items, the public may complete a blue speaker card to be recognized in person by the Chair, according to all other rules and procedures. Written comments can also be emailed to Recording Secretary Jeanna Ancona at jancona@orovalleyaz.gov, for distribution to the Planning and Zoning Commission prior to the meeting. Further instructions to speakers are noted below.     INSTRUCTIONS TO IN-PERSON SPEAKERS Members of the public shall be allowed to speak on posted public hearings and during Call to Audience when attending the meeting in person. The public may be allowed to speak on other posted items on the agenda at the discretion of the Chair. If you wish to address the Commission on any item(s) on this agenda, please complete a blue speaker card located on the Agenda table at the back of the room and give it to the Recording Secretary. Please indicate on the blue speaker card which item number and topic you wish to speak on, or, if you wish to speak during Call to Audience, please specify what you wish to discuss. Please step forward to the podium when the Chair calls on you to address the Commission.  For the record, please state your name and whether or not you are a Town resident.1.Speak only on the issue currently being discussed by the Commission. You will only be allowed to address the Commission one time regarding the topic being discussed.2. Please limit your comments to 3 minutes.3.During Call to Audience, you may address the Commission on any matter that is not on the agenda.4.Any member of the public speaking, must speak in a courteous and respectful manner to those present. 5. INSTRUCTIONS TO VIRTUAL SPEAKERS FOR PUBLIC HEARINGS    Members of the public may attend the meeting virtually and request to speak virtually on any agenda item that is listed as a Public Hearing.  If you wish to address the Commission virtually during any listed Public Hearing, please complete the online speaker form by clicking here https://forms.orovalleyaz.gov/forms/bluecard at least 24 hours prior to the start of the meeting. You must provide a valid email address in order to register. Town Staff will email you a link to the Zoom meeting the day of the meeting. After being recognized by the Chair, staff will unmute your microphone access and you will have 3 minutes to address the Commission. Further instructions regarding remote participation will be included in the email.    Thank you for your cooperation.    Planning & Zoning Commission 1. Meeting Date:03/07/2023   Requested by: Bayer Vella, Community and Economic Development  Case Number: N/A SUBJECT: REVIEW AND APPROVAL OF THE FEBRUARY 7, 2023 REGULAR SESSION MEETING MINUTES RECOMMENDATION: Staff recommends approval. EXECUTIVE SUMMARY: N/A. BACKGROUND OR DETAILED INFORMATION: N/A. FISCAL IMPACT: N/A. SUGGESTED MOTION: I MOVE to approve (approve with changes), the February 7, 2023 meeting minutes. Attachments 2/7/2023 Draft Minutes  D R A F T MINUTES ORO VALLEY PLANNING AND ZONING COMMISSION REGULAR SESSION February 7, 2023 ORO VALLEY COUNCIL CHAMBERS 11000 N. LA CAÑADA DRIVE            REGULAR SESSION AT OR AFTER 5:00 PM   CALL TO ORDER Chair Herrington called the meeting to order at 5:00 p.m.   ROLL CALL Present: Joe Nichols, Commissioner Kimberly Outlaw Ryan, Commissioner Skeet Posey, Commissioner Daniel Sturmon, Vice Chair Jacob Herrington, Chair Absent: Anna Clark, Commissioner Staff Present:Bayer Vella, Planning Manager Joe Andrews, Chief Civil Deputy Attorney EXECUTIVE SESSION - Pursuant to Arizona Revised Statutes §38-431.03 (A)(3) to obtain legal advice regarding the Oro Valley Church of The Nazarene rezoning application. Chair Herrington announced the Commission will be going into Executive Session at 5:01 p.m. Chief Civil Deputy Attorney Joe Andrews announced who will be in the Executive Session: Joe Andrews, Jeanna Ancona, Bayer Vella, Attorney Nathan Rothschild (with Mesch, Clark & Rothschild) and the present Commission members.   RESUME REGULAR SESSION AT OR AFTER 6:00 PM   CALL TO ORDER Chair Herrington called the meeting to order at 6:06 p.m.   ROLL CALL Present:Joe Nichols, Commissioner Kimberly Outlaw Ryan, Commissioner Skeet Posey, Commissioner Daniel Sturmon, Vice Chair Jacob Herrington, Chair Absent:Anna Clark, Commissioner Staff Present:Bayer Vella, Planning Manager Joe Andrews, Chief Civil Deputy Attorney Paul Keesler, Public Works Director/Town Engineer Attendees:Melanie Barrett, Town Council Liaison   PLEDGE OF ALLEGIANCE Chair Herrington led the Commission and audience in the Pledge of Allegiance.   CALL TO AUDIENCE There were no speaker requests.   COUNCIL LIAISON COMMENTS Council Liaison Melanie Barrett provided updates on Planning cases recently heard by Town Council, an upcoming Town Council Strategic Leadership Meeting and the next Town Council meetings. Ms. Barrett also spoke on the General Plan community engagement meetings.   REGULAR SESSION AGENDA   1.REVIEW AND APPROVAL OF THE JANUARY 5, 2023 STUDY SESSION MINUTES AND THE JANUARY 10, 2023 SPECIAL SESSION MEETING MINUTES       Motion by Commissioner Kimberly Outlaw Ryan, seconded by Commissioner Skeet Posey to approve the January 5 and January 10, 2023 meeting minutes.  Vote: 6 - 0 Carried   2.PUBLIC HEARING: DISCUSSION AND POSSIBLE ACTION ON TWO ITEMS REGARDING PROPOSED DEVELOPMENT BY THE ORO VALLEY CHURCH OF THE NAZARENE, LOCATED ON THE NORTHEAST CORNER OF THE CALLE CONCORDIA AND CALLE BUENA VISTA INTERSECTION. THE ITEMS INCLUDE: ITEM A: REZONING FROM PS, CHURCH OF THE LDS PAD AND R1-144 TO ORO VALLEY CHURCH OF THE NAZARENE PLANNED AREA DEVELOPMENT FOR APPROXIMATELY 27 ACRES (2002978) ITEM B: CONCEPTUAL ARCHITECTURE FOR A NEW MULTI-PURPOSE BUILDING AND CONCESSION BUILDING AT THE ORO VALLEY CHURCH OF THE NAZARENE (2002978)       Senior Planner Hannah Oden provide a presentation that included the following: - Purpose - Item A: Planning and Zoning Commission Public Hearing - Item A: Proposed Rezoning - Item A: Proposed modifications to zoning - Item A: Zoning Code conformance for new PADs - views - Item A: Zoning Code Conformance for new PADs - Environment - Item A: Zoning Code Conformance for new PADs - Compatibility - Item A: General Plan Conformance - Item A: Public Participation - Item A: State mandated Town Council voting requirement - Item B: Architectural Review - Design context - Item B: Conceptual architecture for multi-purpose building - Summary and Recommendation Mr. Paul Oland, representing the applicant, spoke on the six submittals over the past two years, including professional studies conducted, that have addressed staff's comments, questions and concerns. He also spoke about the road and traffic conditions. Chris Collins, Executive Pastor for the Oro Valley Church of the Nazarene, spoke about misconceptions and misunderstandings currently in the public and the character assassinations that are being posted. He also spoke about the impact church has on the community and what it provides. Several neighbors of the church provided statements and speeches in support of the church rezoning. Mr. Oland stated the speakers are part of their presentation to dispute the rumor that all the neighbors are against the rezoning. Craig Coulter, Lead Pastor for the Church, stated they have honored the Town's requests and have gone through the rezoning process as asked, but this comes down to land use. As a church, both the state and federal government have given them land use rights. Jerry Steel, the attorney representing the church, stated their position as a church, in the law, is strong by citing both state and federal laws. Chair Herrington opened the public hearing. The following individuals spoke in opposition to Agenda Item #2: - Oro Valley resident Don Cox (via Zoom) - Oro Valley resident David Dievert - Oro Valley resident Joanne Michaelsen - Oro Valley resident Anthony Ferrara - Oro Valley resident Mike Cadden - Oro Valley resident Ann Young - Oro Valley resident Tim Tarris - Oro Valley resident Vicky Tarris - Previous neighbor Denise spoke on behalf of Oro Valley resident Julie Young - Oro Valley resident Elizabeth Robb - Oro Valley resident Cheryl Horvath - Oro Valley resident Devin Smith - Oro Valley resident Wilbur Taylor - Oro Valley resident Shirl Lamonna - Oro Valley resident Doug Dalby - Oro Valley resident Robin Rainwater - Oro Valley resident Joseph Wade - Oro Valley resident Karen Steinbronn - Oro Valley resident Mary Topmiller - Oro Valley resident Timothy Fagen - Oro Valley resident Pam Housman - Previous speaker Devin Sloan read letter on behalf of Liam DaDeppo - Oro Valley resident Sonny Durante The following individuals spoke in support of Agenda Item #2: - Oro Valley resident Jane Porter - Oro Valley resident Janie Nunez - Robert Dreher - Jeannie Hayward - Oro Valley resident Scott Peterson - Clint Peek - Oro Valley resident Morris Hicks - Oro Valley resident Pamela Bird - Oro Valley resident Clint Kays - Oro Valley resident Laurel Marble The following individuals were called to speak, but were not present at the time: - Oro Valley resident Darlene Bakken - Dylon Vaughn - Claire Hendrickson Chair Herrington closed the public hearing. Chair Herrington announced at 8:50 p.m. the Commission would take a short recess. The meeting resumed at 9:03pm. Joe Andrews made a statement regarding the Commission's recommendation to Town Council; the Commission must consider all the information received and presented in this rezoning case, in addition to the legal advice given in Executive Session. Discussion ensued among the Commission, applicant and staff.    Motion by Commissioner Kimberly Outlaw Ryan, seconded by Vice Chair Daniel Sturmon to recommend denial of a rezoning from PS, Church of the LDS PAD, and R1-144 to Planned Area Development for the Oro Valley Church of the Nazarene, located at the northeast intersection of Calle Concordia and Calle Buena Vista, based on the finding that it is incompatible with current General Plan and land use designations.    A roll call vote was taken: Commissioner Nichols - Nay Commissioner Outlaw Ryan - Aye Commissioner Posey - Aye Vice Chair Sturmon - Aye Chair Herrington - Nay    Vote: 4 - 2 Carried  OPPOSED: Commissioner Joe Nichols  Chair Jacob Herrington    Motion by Commissioner Kimberly Outlaw Ryan, seconded by Vice Chair Daniel Sturmon to recommend approval of conceptual architecture for a new concession and multi-purpose building for the Oro Valley Church of the Nazarene, located at the northeast intersection of Calle Concordia and Calle Buena Vista, based on the finding that the request complies with all applicable Zoning Code criteria.    A roll call vote was taken: Commissioner Nichols - Aye Commissioner Outlaw Ryan - Aye Commissioner Posey - Aye Vice Chair Sturmon - Aye Chair Herrington - Aye    Vote: 6 - 0 Carried   PLANNING UPDATE (INFORMATIONAL ONLY) Planning Manager Bayer Vella updated the Commission on the general plan advisory group meetings and the next Commission meeting. He also thanked Senior Planner Hannah Oden for her service with the Town.   ADJOURNMENT    Motion by Vice Chair Daniel Sturmon, seconded by Commissioner Skeet Posey to adjourn the meeting. Chair Herrington adjourned the meeting at 9:42 p.m.     I hereby certify that the foregoing minutes are a true and correct copy of the minutes of the regular session of the Town of Oro Valley Planning and Zoning Commission of Oro Valley, Arizona held on the 7th day of February 2023. I further certify that the meeting was duly called and held and that a quorum was present. ___________________________ Jeanna Ancona Senior Office Specialist    Planning & Zoning Commission 2. Meeting Date:03/07/2023   Requested by: Bayer Vella, Community and Economic Development  Case Number: 2202518 SUBJECT: PUBLIC HEARING: DISCUSSION AND POSSIBLE ACTION REGARDING THREE ITEMS RELATED TO A PROPOSED SELF AND RV STORAGE IN THE MERCADO DEL RIO COMMERCIAL CENTER, LOCATED NORTH OF PUSCH VIEW LANE, APPROXIMATELY 1/4-MILE WEST OF ORACLE ROAD. THE ITEMS INCLUDE:    ITEM A: CONDITIONAL USE PERMIT FOR SELF-STORAGE ITEM B: DEVELOPMENT AND LANDSCAPE PLAN FOR SELF AND RV STORAGE ITEM C: ARCHITECTURE RECOMMENDATION: Staff recommends conditional approval of Items A and B, subject to the conditions in Attachment 1, and approval of Item C. Please note, the Planning and Zoning Commission's recommendation for Items B and C are dependent upon the one made for Item A.   EXECUTIVE SUMMARY: The purpose of this item is to consider three related applications for a proposed self and RV storage use in the Mercado del Rio commercial center, located north of Pusch View Lane, approximately 1/4-mile west of Oracle Road (see image at right). The three items include:    Item A: Conditional Use Permit for Self-storage (Attachment 2) Item B: Development and Landscape Plan for Self and RV storage uses (Attachment 3 and 4) Item C: Architecture (Attachment 5) The commercially zoned property (C-2) is approximately 5.8 acres in size and is immediately west of Caliber Collision and Brake Masters in the eastern portion of the site. The center has an approved Master Development Plan (Attachment 6) and includes a mix of uses including a spa, medical office and the aforementioned automotive uses. Overall, the site is approximately 60% vacant. The applicant's proposed design features:  An approximately 101,200 sq. ft. building that is two stories with a maximum building height of 30 feet and includes the following:  887 storage units Approximately 900 sf office space 51 RV spaces  Fully screened from all adjacent properties and roadways Screen wall (varies between 11 and 13 feet) to match self-storage building architecture Screen wall (varies between 11 and 13 feet) to match self-storage building architecture Architectural design consistent with the existing buildings within the center Existing access points will be maintained Pedestrian connections throughout Item A - Conditional Use Permit for Self storage (Attachment 2) In the C-2 (Regional Commercial) zoning district, self-storage is allowed with a Conditional Use Permit (CUP), while vehicle storage is a permitted use. All CUP's require Planning and Zoning Commission and Town Council consideration. The Zoning Code establishes specific criteria for Conditional Uses as they typically generate more impacts on neighbors and surrounding properties. The extra level of review is necessary to ensure the use is appropriate for the site and all potential impacts are mitigated. The key elements of the applicants request include:  The site is located behind the Target and in-line shops within the Rooney Ranch shopping center which makes the subject property a suitable low impact location for the proposed use. 1. The use serves as an appropriate transition between the more intense automotive uses to the east (e.g. Caliber Collision and Brake Masters) and the less intensive office and spa uses to the west. 2. The applicant's proposed architecture is consistent with the approved guidelines of the center and all applicable requirements of the zoning code. In addition, the screen wall surrounding the RV lot has been designed with the same elements (e.g. varied heights and wall planes, texture, material and colors) as the building architecture to ensure it is consistent with other buildings within the center. 3. Several conditions have been included in Attachment 1 to ensure full screening is provided of all outdoor activities and to enhance compatibility with the surrounding area. With these conditions, the applicant's CUP proposal is consistent with these criteria as well as the goals and policies of the Your Voice, Our Future General Plan. Item B - Development and Landscape Plan for Self and RV storage (Attachment 3) The applicant's Self and RV storage use is proposed for Lots 9, 10 and 14-16 within the commercial center. The proposal is to develop within the existing lot boundaries established as part of the Master Development Plan and maintain the existing vehicular and pedestrian circulation network. This item is in conformance with all applicable Zoning Code requirements. Item C - Architecture (Attachment 4) The applicant's proposed architecture is consistent with the approved Mercado del Rio Master Architecture Guidelines as well as all applicable Design Principles and Standards of the Zoning Code. Staff recommends conditional approval of Items A and B, subject to the conditions in Attachment 1, and approval of Item C. Please note, the Planning and Zoning Commission's recommendation for Items B and C are dependent upon the one made for Item A. BACKGROUND OR DETAILED INFORMATION: EXISTING CONDITIONS AND CONTEXT  General Plan Land Use Designation: Community/Regional Commercial (Tier 1 Growth Area) Zoning Designation: Commercial (C-2) Existing Site Conditions:  5.38 acres Located within the Mercado del Rio commercial center (Lots 9, 10 and 14-16) Property is currently vacant and has been previously disturbed Portions of the site have been used as overflow parking for adjacent businesses. Site History and Related Approvals:  1995: Rezoned from R1-144 to C-2 2002: Town Council approved Development Agreement 2004: Master Development Plan approved 2004: Final Plat approved for subdivision 2005: Master Architectural Design Standards adopted DISCUSSION AND ANALYSIS The applicant's request is for three related items for a proposed Self and RV storage use within the Mercado del Rio commercial center. The three items include: Item A: Conditional Use Permit for the Self storage use (Attachment 2) Item B: Development and Landscape Plan for Self and RV storage uses (Attachment 3 and 4 respectively) Item C: Architecture (Attachment 5) Each of the three items are discussed in detail below. Item A - Conditional Use Permit for Self storage This item is for a Conditional Use Permit (CUP) to allow the self storage use only as vehicle storage is a permitted use. Self-storage is allowed in the commercial (C-2) zoning district only with a Conditional Use Permit. These types of applications are reviewed for conformance with the CUP criteria in Section 22.5 of the Zoning Code. CONDITIONAL USE PERMIT CRITERIA The criteria are shown below in italics, followed by the applicant's response and staff commentary. That the granting of such conditional use permit will not be materially detrimental to the public health, safety, or welfare. In arriving at this determination, the factors which shall be considered shall include the following: 1) Damage or nuisance arising from noise, smoke, odor, dust, vibration or illumination;  Applicant: "Modern self-storage facilities are generally quiet and free of smoke, odors, dust and vibration. Outdoor lighting will be shielded and compliant with the Town's outdoor lighting code in order to minimize impacts to any surrounding property owners and public rights-of-way." Staff: The applicant's proposal is not expected to generate any noise, smoke, odor, dust or vibration. All outdoor lighting will be required to be in conformance with the Mercado del Rio Master Lighting Plan and all applicable Zoning Code lighting requirements. The applicant's proposal meets this criterion. 2) Hazard to persons and property from possible explosion, contamination, fire or flood;  Applicant: "Flammable substances are not permitted to be stored within the self-storage facility. Even so, it will be equipped with a fire sprinkler system meeting the requirements of the fire department. Additionally, being within Mercado del Rio this development has zero potential to cause flooding of other properties." Staff : The proposed user of the facility does not allow storage of hazardous materials on-site. To ensure this continues regardless of user, a condition has been included in Attachment 1 prohibiting the storage of hazardous materials within the facility. A manager will be available during normal business hours to screen storage items for possible hazards. Outside of normal business hours, the building will be under 24-hour surveillance (interior and exterior) for increased safety. The applicant's proposal meets this criterion. 3) Unusual volume or character of traffic;  Applicant: "Self-storage facilities generate very low volumes of traffic. Furthermore, by internalizing the storage unit access, the amount of vehicular access area on site is significantly reduced from more traditional self-storage facilities. Lastly, of all the land uses permitted in the C-2 Commercial zone, this proposed use will generate nearly the least amount of traffic. For example, the retail space depicted on the existing Mercado del Rio development plan within this same project boundary would generate approximately 3,076 daily trips, whereas the proposed self-storage building and RV storage will generate well under 200 daily trips." Staff: The applicant's proposed facility encompasses five lots within the commercial center, previously intended for Staff: The applicant's proposed facility encompasses five lots within the commercial center, previously intended for retail, restaurant, and/or office uses. The proposed facility is expected to generate less daily traffic than what was anticipated and will have a lesser impact on area traffic. Additionally, the site has been designed to utilize the existing circulation network within the center and will be accessed via existing internal drives. The RV storage will be on a separate lot with sufficient space to more than accommodate the expected vehicles. Finally, the loading area is located at the rear of the building, well removed from traffic within the center. The applicant's proposal meets this criterion. 4) That the characteristics of the proposed use are reasonably compatible with the types of use permitted in the surrounding area and sufficient mitigation measures are employed to minimize impact on adjoining properties; Applicant: "The proposed RV storage area is already permitted by the existing zoning. Other uses that are already permitted in the C-2 zone include: This proposed facility will have little impact on surrounding parcels, and certainly less impact than many other permitted uses on this property. The self-storage industry has evolved in recent years to move away from the traditional design involving external vehicular access to storage units that were arranged in low, linear buildings. Modern self-storage facilities such as the one proposed on this site are more secure and appear outwardly to be more like a new office building than a traditional self-storage facility." Staff: As a commercially zoned property, there is an expectation for this project to be surrounded by other commercial uses. The key elements of the applicant's proposal include:  The site is located behind the Target and in-line shops within the Rooney Ranch shopping center which makes the subject property an ideal location for the proposed use. 1. The use serves as an appropriate transition between the more intense automotive uses to the east (e.g. Caliber Collision and Brake Masters) and the less intensive office and spa uses to the west. 2. The site has been designed within the existing circulation network of the center and will provide pedestrian connections throughout. 3. The applicant's proposed architecture is consistent with the approved guidelines of the center and all applicable requirements of the zoning code. In addition, the screen wall surrounding the RV lot has been designed with the same elements (e.g. varied heights and wall planes, texture, material and colors) as the building architecture to ensure it is consistent with other buildings within the center. 4. Several standard self-storage conditions have been included in Attachment 1 to further ensure compatibility with surrounding uses. Lastly, the site has been previously used as overflow parking by adjacent businesses. Staff has been working with the applicant and representatives from the Mercado del Rio Community Association who have been very helpful in assisting the town to address the issue and find a resolution. The existing parking situation is being addressed as part of this CUP and an amendment to the CUP for adjacent Caliber Collision business. The proposal meets this criterion. - Bars - Office - Light Manufacturing - Restaurants - General retail uses - Research & development facilities - Grocery stores - Car rental companies - Daycare - Parking garages - Hotels/motels - Private clubs - Schools - Marijuana establishments The proposal meets this criterion. 5) That the proposed use is consistent with the goals and policies of the general plan; Please see Attachment 2 for the applicant's response to all the Your Voice, Our Future General Plan goals and policies related to this proposal. Notable goals and policies are provided below in italics, followed by staff commentary.  Policy LU.5 Provide diverse land uses that meet the Town's overall needs and effectively transition in scale and density adjacent to neighborhoods.  The subject property is located behind the Target and in-line shops within the Rooney Ranch shopping center and more than 800 feet from the nearest residential across the CDO wash. The use serves as an appropriate transition between the more intense automotive uses to the east (e.g. Caliber Collision and Brake Masters) and the less intensive office and spa uses to the west. The applicant will also be enhancing existing landscape bufferyards throughout the property to provide additional visual relief. Policy LU.7 Coordinate planning for land use and transportation in order to promote growth areas and transit and commercial corridors.  The facility is proposed within a Master Planned commercial center and will maintain the existing pedestrian and vehicle circulation network.  The applicant's proposal meets this criterion. 6) That the hours of operation of the proposed use will not adversely impact neighboring properties; Applicant: "The hours of operation will not adversely impact neighboring properties. The operational hours are expected to be 8 AM to 6 PM with secure customer access to their storage units available from 6 AM until 11 PM." Staff: The proposed hours of operation for the facility are consistent with other uses within the Mercado del Rio commercial center and are not expected to have additional impacts on surrounding properties. The applicant's proposal meets this criterion.  Item B: Development and Landscape Plan for Self and RV storage uses (Attachment 3 and 4 respectively) This item is the proposed Development and Landscape Plans for the proposed facility. The site encompasses lots 9, 10 and 14-16 within the Mercado del Rio commercial center. The proposed design includes:  Approximately 101,200 square feet  887 units Approximately 900 square feet of office space Max building height of 30 feet and 2 stories Utilizes existing vehicular circulation within the center Pedestrian connections throughout Landscape bufferyards  Enhancing existing vegetation along Pusch View Lane Enhanced continuous tree canopy between The Loop multi-use path and screen wall to ensure outdoor activities are fully blocked from view Screen walls  At rear of property adjacent to The Loop multi-use path (14 feet) Adjacent to loading zone and refuse area Surrounding RV storage with varied heights (11 to 13 feet) and wall planes to be consistent with building architecture.  This item is consistent with the Master Development Plan and all applicable Design Principles and Standards of the Zoning Code. A condition has been included in Attachment 1 to update the Master Development Plan to reflect the final design should the applicant's requests be approved.  Item C - Architecture This item is the applicant's proposed architecture for the proposed facility and is reviewed for conformance to the approved Mercado del Rio Master Architectural Guidelines and any applicable Design Principles and Standards of the Zoning Code. Key elements include: The design (see graphic at right) is akin to an office building with pedestrian scale elements provided along all four sides to create well-defined entrances and further break up wall planes. 1. It utilizes textures and colors found within the Mercado del Rio commercial center and the adjacent development. 2. Varied roof and wall planes are incorporated as well as a parapet roof to screen rooftop mechanical equipment. 3. Screening is provided per code throughout the site, including an enhanced bufferyard and continuous tree canopy along the north boundary adjacent to The Loop multi-use path. Screen walls are provided to block from public view the loading, refuse, and RV storage areas, the latter of which incorporates similar design elements, textures and colors to mimic the design aesthetic of the main building. Lastly, all mechanical equipment will be fully screened. 4. This item is consistent with the Mercado del Rio Master Architectural Design Guidelines and all applicable Design Principles and Standards of the Zoning Code. PUBLIC PARTICIPATION An informational video for this project was posted on January 25, 2022, and two neighborhood meetings were held regarding the applicant's proposal. Compatibility, traffic and safety were main topics of discussion. The applicant has revised the design to address these concerns throughout the review process. Summaries are provided in Attachment 7. The following public notice has been provided:  Notification to all property owners within 600 feet Notification to all interested parties who signed in at the neighborhood meeting Notification to affected HOAs Posts on property Post at Town Hall Post on OVprojects.com Advertisement in The Daily Territorial SUMMARY AND RECOMMENDATION The applicant's proposal is to develop a Self and RV storage facility within the Mercado del Rio commercial center. Key factors include:  The site is located behind the Target and in-line shops within the Rooney Ranch shopping center which makes the subject property an ideal location for the proposed use. 1. The use serves as an appropriate transition between the more intense automotive uses to the east (e.g. Caliber Collision and Brake Masters) and the less intensive office and spa uses to the west. 2. The applicant's proposed architecture is consistent with the approved guidelines of the center and all applicable requirements of the zoning code. In addition, the screen wall surrounding the RV lot has been designed with the same elements (e.g. varied heights and wall planes, texture, material and colors) as the building architecture to ensure it is consistent with other buildings within the center. 3. The facility is proposed on established lots within the center and maintain the existing circulation network.4. All outdoor activities, loading zone, refuse area, RV storage will be completely screened from view.5. The Conditional Use Permit includes provisions to further restrict activity on the site (i.e. outside storage or rental vehicles) that would be considered a nuisance to the nearby residents and community. 6. With the conditions identified in Attachment 1, the self-storage use meets the criteria as set forth in Section 22.5. Therefore, staff recommends conditional approval of Items A and B and approval of Item C. Please note, the Planning and Zoning Commission's recommendation for Items B and C are dependent upon the one made for Item A. FISCAL IMPACT: N/A SUGGESTED MOTION: The Planning and Zoning Commission may wish to consider one of the following motions: ITEM A - Conditional Use Permit for Self storage I move to recommend APPROVAL of the Conditional Use Permit for the proposed Self storage use, subject to the conditions for Item A in Attachment 1, based on a finding the request complies with all applicable General Plan and Zoning Code requirements. OR I move to recommend DENIAL of the Conditional Use Permit for the proposed self-storage use, based on finding that ________________. ITEM B - Development and Landscape Plan for Self and RV storage I move to recommend APPROVAL of the proposed Development and Landscape Plan for the proposed Self and RV storage use, subject to the condition for Item B in Attachment 1, based on a finding the request complies with the Mercado del Rio Master Development Plan and all applicable Zoning Code requirements. OR I move to recommend DENIAL of the proposed Development and Landscape Plan for the proposed Self and RV storage use, based on finding that ________________. ITEM C - Architecture I move to recommend APPROVAL of the proposed architecture, based on a finding the request complies with the Mercado del Rio Master Architecture Guidelines and all applicable Zoning Code requirements. OR I move to recommend DENIAL of the proposed architecture, based on finding that ________________. Attachments Attachment 1 - Conditions of Approval (Mercado del Rio self-storage)  ATTACHMENT 2 - APPLICANT CUP NARRATIVE  ATTACHMENT 3 - APPLICANT'S DEVELOPMENT PLAN  ATTACHMENT 4 - APPLICANT'S LANDSCAPE PLAN  ATTACHMENT 5 - APPLICANT'S PROPOSED ARCHITECTURE  ATTACHMENT 6 - MERCADO DEL RIO MDP  Attachment 1 Conditions of Approval Mercado del Rio Self-Storage Conditional Use Permit (2202518) Development/Landscape Plan (2202607) and Architecture (2202737) Item A – Conditional Use Permit for self-storage use 1. No signage will be installed on the north building façade (facing CDO wash). 2. Screen wall adjacent to The Loop multi-use path shall be as depicted on the approved Landscape Plan (2202607) and shall be a minimum of 14 feet in height with landscaping on the north side to form a continuous tree canopy to fully screen the loading zone area. 3. The following apply to the self-storage use: a. Storage must be contained within a completely enclosed building with individual self‐storage units only accessible from the loading area. b. No business shall be conducted from within individual self‐storage units. c. No outside storage shall be permitted, including vehicles, trailers, equipment, or products associated with self‐storage use. d. No hazardous materials may be stored on site. e. No motor vehicles, trailers, equipment or any device in, on or by which a person or property is or may be transported or drawn shall be offered for rent associated with the self‐storage use. f. Excluding the first-floor self-storage office; interior signs, advertisements, corporate colors and graphics, and other items as determined by the Planning and Zoning Administrator shall not be visible from the exterior of the building. Item B – Development Plan/Landscape Plan for self and RV storage uses 4. The RV storage area screen wall shall be as depicted in the approved architecture (2202737) and shall vary from 11 feet to 13 feet to emulate a varied roofline. Textures, materials and colors shall reflect the design aesthetic of the self-storage building. 5. An ADA Accessible route shall be provided from the ADA spaces within the RV storage lot to the front entrance of the building. Page 1 of 4 G:\Projects\22am Mercado del Rio\a01 Storage\0240\Sub 2\Sub 2 Narrative.docx TO: Town of Oro Valley DATE: 12/2/2022 Community & Economic Development Dept. 11000 N La Cañada Dr. Oro Valley, AZ 85737 PROJECT: Self-Storage / RV Storage at Mercado del Rio PROJECT #: 22ama01 SUBJECT: Conditional Use Permit Request for Self-Storage Use Project Overview Roughly twenty years ago the Mercado del Rio complex on Pusch View Lane just west of Oracle Road was approved by the Oro Valley Town Council. Over the years a number of businesses have successfully located there, providing goods and services to area residents and sales tax revenue to the Town. The latest business to desire a location within Mercado del Rio is Life Storage, a modern self-storage provider with approximately 1,125 facilities encompassing over 67 million square feet in 36 states. Life Storage seeks to provide modern, secure, clean facilities that utilize innovative technologies to enhance the customer experience. Below is a conceptual rendering of the proposed Life Storage Facility at Mercado del Rio, which will also include a fully screened storage lot for recreational vehicles. The nearest neighbors of this project are the Rooney Ranch shopping center to the east and the Rock Ridge Apartments to the south. The nearest single-family properties are over 800 feet to the southwest in the Oro Valley Country Club (beyond Pusch View Lane, a 135’-wide tributary channel of the CDO Wash, and an OV Water Utility facility) and to the northwest in the River’s Edge subdivision on the other side of the CDO Wash. The RV storage is permitted by existing zoning, while the self-storage element requires a Conditional Use Permit. As such, we submit this request for approval of a CUP concurrently with the review and approval of the Conceptual Site Plan package for the overall development. Further details are provided below. Conditional Use Permit Request Town Code allows Town Council to approve self-storage uses when a proposed development has demonstrated compliance with the criteria for evaluating Conditional Use Permits as stated in Section 22.5 of the Oro Valley Zoning Code. The criteria are listed below, along with responses to each criterion. 1. That the granting of such conditional use permit will not be materially detrimental to the public health, safety, or welfare. In arriving at this determination, the factors which shall be considered shall include the following: a. Damage or nuisance arising from noise, smoke, odor, dust, vibration or illumination;  Modern self-storage facilities are generally quiet and free of smoke, odors, dust and vibration. Outdoor lighting will be shielded and compliant with the Town’s outdoor lighting code in order to minimize impacts to any surrounding property owners and public rights-of-way. b. Hazard to persons and property from possible explosion, contamination, fire or flood;  Flammable substances are not permitted to be stored within the self-storage facility. Even so, it will be equipped with a fire sprinkler system meeting the requirements of the fire department. Additionally, being within Mercado del Rio this development has zero potential to cause flooding of other properties. PROJECT #: 22ama01 DATE: 12/2/2022 Page 2 of 4 G:\Projects\22am Mercado del Rio\a01 Storage\0240\Sub 2\Sub 2 Narrative.docx c. Unusual volume or character of traffic.  Self-storage facilities generate very low volumes of traffic. Furthermore, by internalizing the storage unit access the amount of vehicular access area on site is significantly reduced from more traditional self-storage facilities. Lastly, of all the land uses permitted in the C-2 Commercial zone, this proposed use will generate nearly the least amount of traffic. For example, the retail space depicted on the existing Mercado del Rio development plan within this same prioject boundary would generate approximately 3,076 daily trips, whereas the proposed self-storage building and RV storage will generate well under 200 daily trips. 2. That the characteristics of the proposed use are reasonably compatible with the types of use permitted in the surrounding area and sufficient mitigation measures are employed to minimize impact on adjoining properties.  The proposed RV storage area is already permitted by the existing zoning. Other uses that are already permitted in the C-2 zone include bars, offices, light manufacturing, restaurants, general retail uses, research & development facilities, grocery stores, car rental companies, daycares, parking garages, hotels/motels, private clubs, schools, and marijuana establishments. This proposed storage facility will have little impact on surrounding parcels, and certainly less impact than many other permitted uses on this property.  The self-storage industry has evolved in recent years to move away from the traditional design involving external vehicular access to storage units that were arranged in low, linear buildings. Modern self-storage facilities such as the one proposed on this site are more secure and appear outwardly to be more like a new office building than a traditional self-storage facility. Traditional Self-Storage Facility Proposed Self-Storage Facility PROJECT #: 22ama01 DATE: 12/2/2022 Page 3 of 4 G:\Projects\22am Mercado del Rio\a01 Storage\0240\Sub 2\Sub 2 Narrative.docx 3. That the proposed use is consistent with the goals and policies of the general plan.  This development supports a number of General Plan goals and policies. For example: o 3.4.D. – The people of Oro Valley strive for a community with a wide range of services, amenities, shopping and dining opportunities and housing types that meet the needs of current and future residents.  This facility will add to the “wide range of services” available to Oro Valley residents. o 3.4.J – A safe community with low crime, safe neighborhoods and positive relationships between law enforcement and community members.  With its increased security measures such as individual passcodes, surveillance cameras, an onsite manager, and bright internal security lighting this facility will provide a safer self-storage alternative to “traditional” self-storage facilities near the Town. o 3.5.E.4 – Support the Oro Valley workforce and residents through education and training programs and needed services and amenities.  This facility will help fill the need for modern self-storage options in Oro Valley. o 4.8.CE.3 – Lead efforts which contribute to regional reduction in air pollution and greenhouse gas emissions.  By providing modern self-storage at this central location, Town residents needing a safe and high- quality self-storage option won’t have to drive as far, reducing greenhouse gas emissions. o 5.5.LU.1 – Promote land use development practices and programs that conserve and minimize impacts to natural and cultural resources.  The subject property has been previously graded and earmarked this this type of development, so no natural or cultural resources will be impacted. o 5.5.LU.5 – Provide diverse land uses that meet the Town’s overall needs and effectively transition in scale and density adjacent to neighborhoods.  This property’s lack of nearby single-family residential neighbors is partially why it was zoned years ago for land uses such as the proposed facility. The apartment complex and Pusch View Lane to the south, the Rooney Ranch shopping center to the east, and the CDO Wash to the north all provide strong and effective land use transitions around Mercado del Rio. o 5.5.LU.9 – Promote the design of cohesive developments that enhance and promote the pedestrian experience.  The Mercado del Rio development provides excellent pedestrian access to the public sidewalk system along Pusch View Lane and the multi-use path along the CDO Wash. Mercado del Rio also includes a central pedestrian plaza that will be preserved as well as a trailhead to the CDO Wash path. PROJECT #: 22ama01 DATE: 12/2/2022 Page 4 of 4 G:\Projects\22am Mercado del Rio\a01 Storage\0240\Sub 2\Sub 2 Narrative.docx o 5.7.DG.1. – Require new development to pay its share toward the cost of additional public facility and service needs generated by new development, while balancing public and private interests in cost allocation.  The developer will fund their fair share of any new infrastructure is required to offset the impacts of this development. o 5.8.I.10. – Accommodate community services and utilities that meet the larger community needs and goals.  This development’s central, infill location is extremely accessible by pedestrians and bicyclists. In fact, a public trailhead and multi-use path already exists along the property’s northern edge 4. That the hours of operation of the proposed use will not adversely impact neighboring properties.  The hours of operation will not adversely impact neighboring properties. The operational hours are expected to be 8 AM to 6 PM with secure customer access to their storage units available from 6 AM until 11 PM. We appreciate your consideration of these requests. Please do not hesitate to contact me with any questions. Sincerely, Paul Oland 2 STORY SELF - STORAGE FOOTPRINT: 50,600 GSF TOTAL: 101,200 GSF 850 UNITS FF = 2549.00 PAD = 2548.50 CAÑA D A D E L O R O RI V E R P A R K E PUSCH VIEW LANE E VUELT A C A M I N A T A D E L R I O N PASEO RIO DE YIDAN PASEO RIO DE YIDACITY-BUS - City Transit Bus MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. PROJECT OVERVIEW PLAN Scale: 1"=100' OWNER ENGINEER RESPONSIBLE CHARGE DECLARATION OF VICINITY MAP LEGAL DESCRIPTION PROJECTSITE LEGEND SHEET INDEX GRADING GENERAL NOTES DRAINAGE GENERAL NOTES GENERAL NOTES BASIS OF BEARING WATER UTILITY GENERAL NOTES ENGINEERING GENERAL NOTES PUBLIC WASTEWATER GENERAL NOTES Cover Sheet ASSESSOR PARCEL NUMBER GOLDEN RANCH FIRE DISTRICT GENERAL NOTES PERMITTING DIVISION - BUILDING CODES DETAILS USED DRAINAGE STATEMENT CAÑA D A D E L O R O RI V E R P A R K E VUELT A C A M I N A T A D E L R I O N PASEO RIO DE YIDAN PASEO RIO DE YIDAAPN 224-282-6302 STORY SELF - S T O R A G E FOOTPR I N T : 5 0 , 6 0 0 G S F TOTAL: 1 0 1 , 2 0 0 G S F 850 UNIT S FF = 254 9 . 0 0 PAD = 25 4 8 . 5 0 APN 224-282-640APN 224-282-650APN 224-282-530APN 224-282-600CITY-BUS - City Transit Bus MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. RESPONSIBLE CHARGE DECLARATION OF CONSTRUCTION NOTES Site Plan LEGEND: easement notes 2 STORY SELF - STORAGE FOOTPRINT: 50,600 GSF TOTAL: 101,200 GSF 850 UNITS FF = 2549.00 PAD= 2548.50 CAÑADA D E L O R O R I V E R P A R K E VUELTA CAMINATA DEL RIO APN 224-282-630APN 224-282-600CITY-BUS - City Transit BusB6 DA 1 DA 2 DA 3 DA 4 FLOOD ZO N E " X " FLOOD ZO N E " A E " CP 1 CP 2 CP 3 CP 4 CP 5 CP 6 CP 7 D6MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. SITE PLAN RESPONSIBLE CHARGE DECLARATION OF LEGEND Grading & Drainage Plan STORM DRAIN KEYNOTES CP 1 STORM WATER NOTES CP 2 CP 3 CP 4 CP 5 CP 6 CP 7 E PUSCH VIEW LANE E VUELT A C A M I N A T A D E L R I O N PASEO RIO DE YIDAN PASEO RIO DE YIDAAPN 224-282-650DD APN 224-282-640C 6 DA 5 DA 6 CP 8 MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. SITE PLAN RESPONSIBLE CHARGE DECLARATION OF Grading & Drainage Plan LEGEND STORM DRAIN KEYNOTESCP 8 CITY-BUS - City Transit Bus MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. SITE PLAN RESPONSIBLE CHARGE DECLARATION OF Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. Utilities & Easements plan UTILITIES NOTES LEGEND MERCADO DEL RIO SELF-STORAGE 4001 North 3rd Street, Suite 165 Phoenix, AZ 85012 P: 623-521-4905 SAN DIEGO - NASHVILLE - PHOENIX DEVELOPMENT SITE PLAN PACKAGE FOR MERCADO DEL RIO SELF STORAGE FACILITY Dial 8-1-1 or 1-800-STAKE-IT (782-5348) in Maricopa County: (602) 263-1100 Call at least two full working days before you begin excavation. Arizona Blue Stake, Inc. RESPONSIBLE CHARGE DECLARATION OF Details CONCRETE VERTICAL CURB SAWCUT AC, GRIND & OVERLAY DETAIL TYPICAL PAVEMENT SECTION - PARKING CONCRETE VERTICAL CURB & GUTTER CONCRETE DRAINAGE GUTTER CROSS SECTION DETAIL CROSS SECTION DETAIL TYPICAL PAVEMENT SECTION - MAIN DRIVE TRASH ENCLOSURE DETAIL VALLEY GUTTER, M.A.G. STD. DET. 240 CROSS SECTION DETAIL MINIMUM 2000lbs EACH GRANITE BOULDER3'x3'x3' SURFACE SELECT2" DEPTH IN ALL LANDSCAPE AREAS DECOMPOSED GRANITEMATCH EXISTING DESERT SPOONDASYLIRION WHEELERII RED YUCCAHESPERALOE PARVIFLORA BLUE ELF ALOEALOE 'BLUE ELF' PARRY'S PENSTEMONPENSTEMON PARRYI JOJOBASIMMONDSIA CHINENSIS RED FAIRY DUSTERCALLIANDRA CALIFORNICA PHOENIX THORNLESSPROSOPIS HYBRID 'PHOENIX'LANDSCAPE LEGEND /QUANTITY SIZE24" BOX79WATER USE TYPE ADWRANNUAL USE AT MATURITY (GALLONS) ANNUAL WATER USE QUANTITY TIMES ADWR ANNUAL USE (GALLONS) MONTHLY WATER USE ADWR ANNUAL USE DEVIDED BY12 MONTHS WATER USE SCHEDULESYMBOL BOTANICAL NAME / COMMON NAME 645 GAL.1555 GAL.5 GAL.5 GAL.5 GAL.196551445 GAL.124 MESQUITE21111210,137263707011035701800,82366,73516,8321,40310,85090410,0808406,0505046,8605718,680723TOTAL WATER USE AT MATURITY:525,65443,805 BLUE PALO VERDECERCIDIUM FLORIDUM24" BOX210,137162,19213,51616CAÑADA DEL ORO RIVER PARKE PUSCH VIEW LANE E VUELTA CAMINATA DEL RION PASEO RIO DE YIDA2 STORYSELF - STORAGEFOOTPRINT: 50,600 GSFTOTAL: 101,200 GSF887 UNITS360'EXISTING STATUEAND COURTYARDTO REMAIN15'LANDSCAPESETBACK15'LANDSCAPESETBACKPAINT ST R I P I N G PAINT ST R I P I N G ASPHAL T SCREEN WALLSCREEN WALLSCREEN WALLSCREEN WALLSCREEN WALLSCREEN WALLSCREEN WALLSCREEN WALLCONCEPT LANDSCAPE PLANFOR THESELF-STORAGE ATMERCADO DEL RIOLANDSCAPE PLANSITE ADDRESSXXXX EAST PUSCH VIEW LANEVALLEY, ARIZONA 85737STEAM PUMP VILLAGE SELF-STORAGEA PORTION OF SECTION 5,6,7 AND 8,T-12-S, R-14-E, G&SRB&M, TOWN OFORO VALLEY, PIMA COUNTY, ARIZONACONCEPTUAL LANDSCAPE PLANFOR THE SELF-STORAGE ATMERCADO DEL RIO1"=30'-0"SCALE:11.12.22DATE:La.01OF1ARCHITECTWARE MALCOMB2777 E. CAMELBACK RD. SUITE 325PHOENIX, AZ 85016480.767.1001DCOUTURE@WAREMALCOMB.COMSHEET INDEX1.La.01 LANDSCAPE PLANC.I.:1'-0"APPROVED BY:PLANNING AND ZONING ADMINISTRATOR DATEEIPXERS3 202/03/6002.16.23LANDSCAPENORTHSCALE:PLAN1"=30'-0"PLANP.(602)265-0320Scottsdale, Arizona 8525810450 N. 74th Street , Suite 120SITE PLANNINGURBAN DESIGNLANDSCAPE ARCHITECTURET.J. McQUEEN & ASSOCIATES, INC.EMAIL: timmcqueen@tjmla.netCONSENT FROM TJMLA.T.J. McQUEEN & ASSOC., INC. LANDSCAPE ARCHITECTUREOBTAINING THE EXPRESSED WRITTEN PERMISSION &THEY TO BE ASSIGNED TO ANY THIRD PARTY WITHOUTCOPIED IN ANY FORM OR MANNER WHATSOEVER, NOR ARETHESE PLANS ARE NOT TO BE REPRODUCED, CHANGED OR(TJMLA) EXPRESSLY RESERVES ITS COMMON LAW COPYRIGHT& OTHER PROPERTY RIGHTS IN THESE PLANS. COPIED IN FIRSTCASE REFERENCE INFO:OV1203-2222014332202518GENERAL LANDSCAPE NOTES: ORO VALLEY SELF STORAGE 615 E PUSCH VIEW LANE ORO VALLEY, ARIZONA CONCEPTUAL DESIGN PHX22-0093-00 01.18.2023 PAGE 201.18.2023ORO VALLEY SELF STORAGE ORO VALLEY, ARIZONA - PHX22-0093-00 CORNER OFFICE This conceptual design is based upon a preliminary review of entitlement requirements and on unverified and possibly incomplete site and/or building information, and is intended merely to assist in exploring how the project might be developed. Signage shown is for illustrative purposes only and does not necessarily reflect municipal code compliance. All colors shown are for representative purposes only. Refer to material samples for actual color verification. 1 DARK BRONZE ANODIZED ALUMINUM STOREFRONT SYSTEM WITH HIGH PERFORMANCE INSULATED GLAZING 2 STUCCO, PAINTED SHERWIN WILLIAMS: RELAXED KHAKI - SW 6149, LRV:50 3 STUCCO, PAINTED SHERWIN WILLIAMS: QUIVER TAN - SW 6151, LRV:22 4 STUCCO, PAINTED SHERWIN WILLIAMS: FAVORITE TAN - SW 6157, LRV:44 5 CORNICE DETAILING PAINTED SHERWIN WILLAIMS: PROTEGE BRONZE - SW 6153, LRV:9 6 STACKED STONE: ELDORADO STONE: DRY CREEK PROFILE / COLOR 7 DECORATIVE ELEMENT PAINTED: SHERWIN WILLIAMS: PROTEGE BRONZE - SW 6153, LRV:50 8 TRELLIS 9 SPANDREL GLASS KEYNOTES NORTH ELEVATION - SCALE: 1/16” = 1’-0” SOUTH ELEVATION - SCALE: 1/16” = 1’-0” EAST ELEVATION - SCALE: 1/16” = 1’-0” WEST ELEVATION - SCALE: 1/16” = 1’-0” TOP OF PARAPET 28’-0” TOP OF PARAPET 28’-0” TOP OF PARAPET 28’-0” TOP OF PARAPET 28’-0” FINISH GRADE 0’-0” FINISH GRADE 0’-0” FINISH GRADE 0’-0” FINISH GRADE 0’-0” STOREFRONT 11’-6” STOREFRONT 11’-6” TOP OF PARAPET 30’-0” TOP OF PARAPET 30’-0” TOP OF PARAPET 30’-0” TOP OF PARAPET 30’-0” TOP OF RIDGE 35’-0” TOP OF RIDGE 35’-0” TOP OF PARAPET 34’-0” 9 58 5 8 9 1 1 7 3 3 3 3 2 2 2 2 1 7 4 4 4 5897 4 6 5 8 9 6 6 6 PAGE 301.18.2023ORO VALLEY SELF STORAGE ORO VALLEY, ARIZONA - PHX22-0093-00 CONCEPT ELEVATIONSThis conceptual design is based upon a preliminary review of entitlement requirements and on unverified and possibly incomplete site and/or building information, and is intended merely to assist in exploring how the project might be developed. Signage shown is for illustrative purposes only and does not necessarily reflect municipal code compliance. All colors shown are for representative purposes only. Refer to material samples for actual color verification. 1 DARK BRONZE ANODIZED ALUMINUM STOREFRONT SYSTEM WITH HIGH PERFORMANCE INSULATED GLAZING 2 STUCCO, PAINTED SHERWIN WILLIAMS: RELAXED KHAKI - SW 6149, LRV:50 3 STUCCO, PAINTED SHERWIN WILLIAMS: QUIVER TAN - SW 6151, LRV:22 4 STUCCO, PAINTED SHERWIN WILLIAMS: FAVORITE TAN - SW 6157, LRV:44 5 CORNICE DETAILING PAINTED SHERWIN WILLAIMS: PROTEGE BRONZE - SW 6153, LRV:9 6 STACKED STONE: ELDORADO STONE: DRY CREEK PROFILE / COLOR 7 DECORATIVE ELEMENT PAINTED: SHERWIN WILLIAMS: PROTEGE BRONZE - SW 6153, LRV:50 8 TRELLIS 9 SPANDREL GLASS KEYNOTES PARTIAL SCREEN WALL ELEVATION - SCALE: 1/4” = 1’-0” TOP OF WALL 11’-8” FINISH GRADE 0’-0” TOP OF WALL 13’-0” 2 537 6 PAGE 401.18.2023ORO VALLEY SELF STORAGE ORO VALLEY, ARIZONA - PHX22-0093-00 SCREEN WALL ELEVATION DETAILThis conceptual design is based upon a preliminary review of entitlement requirements and on unverified and possibly incomplete site and/or building information, and is intended merely to assist in exploring how the project might be developed. Signage shown is for illustrative purposes only and does not necessarily reflect municipal code compliance. All colors shown are for representative purposes only. Refer to material samples for actual color verification. 11'-0" VITRO OPTIGRAY GLASS1 STUCCO PAINTED SHERWIN WILLIAMS: RELAXED KHAKI - SW 6149 2 STUCCO PAINTED SHERWIN WILLIAMS: QUIVER TAN - SW 6151 3 STUCCO PAINTED SHERWIN WILLIAMS: PROTEGE BRONZE - SW 6153 4 CORNICE, DECORATIVE METAL PANEL, AND TRELLIS PAINTED TO MATCH SHERWIN WILLIAMS: PROTEGE BRONZE - SW 6153 6STUCCO PAINTED SHERWIN WILLIAMS: FAVORITE TAN - SW 6157 5 ALUMINUM STOREFRONT ARCADIA,DARK BRONZE7 STACKED STONE ELDORADO STONE: DRY CREEK PROFILE/COLOR 8 1 2 3 3 6 6 6 6 4 5 7 8 01.18.2023 EXTERIOR MATERIAL BOARD ORO VALLEY SELF STORAGE ORO VALLEY, ARIZONA - PHX22-0093-00 Mercado Del Rio Self Storage Scale: 1"=30'-0"14'-0"14'-0"11'-0"East - West Section Looking North Paseo Rio De Yida Caminata Del Rio North - South Section Looking East 11'-0"13'-0"11'-0"13'-0"11'-0"11'-0"11'-0"13'-0"E Vuelta Caminata Del Rio E Pusch View LaneE PUSCH VIEW LANEE VUELT A C A M I N A T A D E L R I O N PASEO RIO DE YIDA40'40'RETENTIONEXISTING STATUEAND COURTYARDTO REMAINEXISTING LANDSCA P E TO STAY EXISTING LANDSCAPE TO STAY EXISTING LANDSCAPE TO STAYEXISTING LANDSCAPE TO STAYNorth - South Section Looking EastEast - West Section Looking North 13'-0"14' 14' 14' 11' 11' 11'CAMUNATA DEL RIOWall Legend 13' tall 11' tall Tallest RV (14') located Centrally View over 13' screen wall View over 11' screen wall CAÑA D A D E L O R O RI V E R P A R K E PUSCH VIEW LANEE VUELT A C A M I N A T A D E L R I O N PASEO RIO DE YIDA2 STORYSELF - STORAGEFOOTPRINT: 50,600 GSFTOTAL: 101,200 GSF887 UNITS160'110'50'360' 220'27'TYP.40'40'RETENTION20'BUILDINGSETBACKEXISTING LANDSC A P E TO STAY EXISTING STATUEAND COURTYARDTO REMAINOFFICE900 SFRETENTION20' EXISTING LANDSC A P E TO STAY EXISTING LANDSC A P E TO STAY EXISTING LANDSCAPE TO STAY EXISTING LANDSCAPE TO STAYEXISTING LANDSCAPE TO STAY26' 21' 8'15'LANDSCAPESETBACK15'LANDSCAPESETBACK30' TYP.Section at Loading Areascale 1"=10'NORTHSHEET12.15.2022PHX22-0093-00Mercada Del Rio Self Storage Site Plan615 E Pusch View Linescheme: 06Oro Valley, AZ 85737101530601501" =30'Max Building Height = 30'Fire Notes;1.Be advised that a site survey shall be conducted to evaluate radio coveragein the entire building. The results of the site survey may require anEmergency Responder Radio Coverage Bi-Directional Amplifier (BDA)System. 2018 IFC Section 510.1 Emergency responder radio coverage innew buildings: New buildings shall have approved radio coverage foremergency responders within the building based on the existing coveragelevels of the public safety communication systems utilized by thejurisdiction, measured at the exterior of the building. This section shall notrequire improvement of the existing public safety communication systems.2.Section 903.1 General: Is AMENDED by ADDING: All commercialoccupancies, wherever located throughout the District, shall be equippedwith automatic fire sprinkler systems installed and designed in accordancewith NFPA 13, “Standard for the Installation of Sprinkler Systems” thelatest adopted edition.3.2018 IFC Section 901.4.7 Riser Room: An interior room shall be dedicatedfor the use of the fire sprinkler riser. This room shall have access through anexterior door that leads directly into this room.4.Required fire flow (water from a hydrant) is existing but at least onehydrant will be required in back of building due to max. hydrant spacingrequirements. 2018 IFC Sections 507.5 and C102.1 with Table C102.1.Base code requires 500 ft. spacing but you can increase to 750 ft. becauseof the NFPA13 sprinkler system requirement.    Planning & Zoning Commission 3. Meeting Date:03/07/2023   Requested by: Bayer Vella, Community and Economic Development  Case Number: 2202942 SUBJECT: PUBLIC HEARING: DISCUSSION AND POSSIBLE ACTION REGARDING A PROPOSED AMENDMENT TO A CONDITIONAL USE PERMIT FOR CALIBER COLLISION, LOCATED WITHIN THE MERCADO DEL COMMERCIAL CENTER NORTH OF PUSCH VIEW LANE, APPROXIMATELY 1/4-MILE WEST OF ORACLE ROAD RECOMMENDATION: Staff recommends approval, subject to the conditions listed in Attachment 1.  EXECUTIVE SUMMARY: The purpose of this item is to consider a proposed amendment to an existing Conditional Use Permit (CUP) for Caliber Collision, located in the Mercado del Rio commercial center north of Pusch View Lane, approximately 1/4-mile west of Oracle Road (shown in yellow at right). The applicant is requesting an amendment to the existing CUP to revise the associated site plan to provide additional on-site parking for employees and vehicles awaiting repair. The applicants' revised site plan includes the following:  Expansion of storage space for vehicles awaiting repair (36 per existing site plan to 78 proposed)  An 8-foot screen wall surrounding the property to screen vehicles Enhanced landscaping to fill existing gaps and create a continuous tree canopy on exterior of screen wall Gates to restrict access and enhance security  The request is in response to a prior zoning violation related to outdoor storage of vehicles and employee parking on the subject and nearby properties and adjacent private streets. The applicant has been working with staff to remedy the issue and has signed a Code Compliance Agreement (Attachment 3). As part of this agreement, the applicant has reduced the number of vehicles parked on the neighboring property and within the streets adjacent to their buildings, two significant steps to address the issue. At this point, the remaining issue is the capacity for employee parking as there remain too many vehicles awaiting repair for the site to accommodate. The proposed amendment to the existing CUP and the associated site plan revisions are the final, long-term solution to achieve code compliance by providing ample storage space and employee parking. The Zoning Code establishes specific criteria for the evaluation of Conditional Use Permit applications as they typically generate more impacts on neighbors and surrounding properties. The extra level of review is necessary to ensure the use is a proper fit and all potential impacts are mitigated. The request, with the conditions listed in Attachment 1, is consistent with these criteria. Additional detail on the requests' conformance is provided in the Background and Detailed Information section of this report. Staff supports the applicant's request for the following reasons:  The request has little to no impact on surrounding properties as the site is:  Largely hidden behind rear of businesses to the east like, Target, Planet Fitness and Leslie's Pool supplies. Fully screened from the CDO multi-use path with a combination of heightened screen wall and an enhanced landscape buffer Obscured from view from existing and future development in the Mercado del Rio commercial center and primary roads within the area 1. Meets a small business need as current storage is insufficient2. For these reasons, staff recommends conditional approval of the applicant's request, subject to the conditions listed in Attachment 1.    BACKGROUND OR DETAILED INFORMATION: The subject property is approximately 1.24 acres in size and is located on Lot 11 of the Mercado del Rio commercial center. Prior approvals  1996: Site rezoned from R1-144 to C-2 as part of larger Mercado del Rio commercial center 2004: Master Development Plan approved 2008: Conditional Use Permit (CUP) for Car Wash approved 2014: Revised CUP for Caliber Collision expansion into previous car wash Applicant's request The applicant's revised site plan (shown at right and in Attachment 2) includes:  Forty-two (42) new parking spaces to accommodate vehicles awaiting service Screenwall (8 feet) surrounding the entire property Enhanced landscaping to fill existing gaps in the landscape buffer yard  Gates to restrict access The proposed amendment and associated site plan changes are in response to a prior zoning violation related to outdoor storage of vehicles. Caliber Collision has had a surplus of vehicles awaiting repair which resulted in overflow parking of vehicles within adjacent street's and on neighboring properties. The applicant has been working with staff and the Mercado del Rio community association to remedy the issue. A Code Compliance Agreement (Attachment 3) has been signed by Caliber Collision who has started implementing the following changes to achieve code compliance:  Reducing the number of vehicles parked in adjacent streets.1. Only allowing employee vehicles on adjacent properties during business hours and no vehicles after business hours. As of Monday, February 27, 2023, it appeared only employee vehicles were parked on the adjacent property. There remains insufficient space to accommodate both employee vehicles and those awaiting repair. Please note, the community association has since updated their rules and has prohibited "parking on Lots 14 and 15 [part of the subject property for the adjacent CUP request (Mercado del Rio self-storage)]." 2. The amended CUP and associated site plan changes are part of the long-term resolution to achieve code compliance for both vehicles awaiting repair and employee parking. With these changes and the conditions listed in compliance for both vehicles awaiting repair and employee parking. With these changes and the conditions listed in Attachment 1, the property will be code compliant. Conditional Use Permits (CUP) are reviewed for conformance with specific criteria in the Zoning Code as an extra layer of review is necessary as these types of uses have the potential to have additional impacts on neighboring properties. The criteria are included in italics below, followed by applicant response and staff commentary.   1. That the granting of such conditional use permit will not be materially detrimental to the public health, safety, or welfare. In arriving at this determination, the factors which shall be considered shall include the following: A. Damage or nuisance arising from noise, smoke, odor, dust, vibration or illumination. Applicant:  Noise: The type of facility proposed shall be limited to vehicles' body "prep" work and an employee break room. The proposed vehicle repairs in this facility shall be limited to items such as BONDO, hood replacement, fender repair, hail damage, light interior, molding and windshield replacement. Inherently, these types of repairs are not loud enough to project recognizable sound beyond the proposed property lines. Furthermore, this facility shall operate with all exterior doors closed. The shop contains a full HVAC system that shall provide climate control year-round. With all doors closed, there should be no nuisance to neighboring properties in the way of noise.  Smoke: There shall be no operations on the premises that would generate smoke. All vehicle repairs performed on-site shall be limited to "Body" work. No mechanical work shall be performed (I.e. muffler, drive-shafts, engine seal replacement, etc.) The tools used for the services in this environment do not generate smoke. In the event of a fire, the facility is equipped with fire alarm and wet-pipe fire sprinkler system. In addition, fire extinguishers are placed throughout the facility with placard notification and easy access - in accordance with local fire code.  Dust: Within the facility, light dust from BONDO application/sanding is to be expected. The amount of dust akin to a classroom chalkboard. At the end of each shift, any floor space that has generated BONDO dust is broom and vacuum cleaned. This would be the primary cause for any "interior dust". With the exterior doors shut during working hours, none of this dust would depart the building. Exterior - the only dust that would be on this facility would be that which blew in from adjacent properties. This facility has adequate paving, perimeter landscaping and solid block walls. Nothing that occurs on this site generates dust. Any dust that enters the site would likely attach to perimeter landscaping and not pass through the adjacent properties. Vibration: No service that are performed on this site are known to generate vibration that would be detectable. Nonetheless, if any vehicle or machine were to enter the site that created vibration, it would be removed and taken to a remote facility which could perform the necessary repairs.  Illumination: The existing site lighting poles generate subtle down-lighting. The operator is not requesting additional exterior lighting. All interior lighting shall remain virtually undetected to adjacent properties. Furthermore, the hours of operation: 7:30am-5:30pm should deter any requirement to illuminate the premises during dark-sky timeframes. In the event that lights were inadvertently left on overnight, the employment of perimeter screening walls, mature vegetation and down-lighting would prevent any spillover onto adjacent land.  Staff : The applicant's proposed site changes are not expected to generate any hazards from noise, smoke, dust or vibration. Any exterior light changes will be required to meet the approved Mercado del Rio Lighting Plan and all applicable Zoning Code illumination requirements. The request is consistent with this criterion. B. Hazard to persons and property from possible explosion, contamination, fire or flood. Applicant: As a multi-state/multi-operator of Body shops, Caliber Collision is well versed in the procedures and requirements to divert any operational hazards. Any hazardous material shall be documented, handled and/or stored per local, state and federal requirements. The proposed facility (site and building) will be designed by licensed Architects/Engineers who are thoroughly versed in Body Shop designs. Final interior designs shall be designed by same Architects/Engineers. Interior lighting, HVAC ventilation, and Store Sewer oil/sand interceptors shall be properly placed to facilitate safe conditions within and outside the entire property. These designs shall receive Town of Oro Valley Plans Review/Permit approval to ensure structural, life safety, ADA and Building Code compliance for the proposed operations. Furthermore, the operator implements specific operational and safety guidelines that secure ongoing daily assurance of employee, customer, property, and surrounding area safety. Operations are not expected to create hazards from explosion, fire, flood, or contamination.  Staff : The daily operations within the facility will remain consistent with those being conducted today. There are not expected to be any increased risks of hazard from explosion, contamination, fire or flood. The business will continue to be required to meet all local, state and federal codes. The request is consistent with this criterion. C. Unusual volume or character of traffic. Applicant: The addition of the parking and fencing will contribute to better screening and storage capabilities for cars awaiting repair. Services offered in the facility remain the same and shall, in no way, negatively affect volume or character of traffic. There will be no vehicles stored in adjacent PAAL's or nearby lots.  Staff : Currently, the facility has more vehicles awaiting repairs than the site can accommodate and had a prior zoning violation related to this issue that staff and the applicant have been working to address. The applicant signed a "Code Compliance Agreement" (Attachment 3) to address the parking both short and long-term. This amendment and associated site design changes, are part of the "long-term" solution to address the parking situation. The capacity to handle vehicles awaiting repair will more than double and will now allow storage behind a screened storage area, away from public view. Conditions have been included in Attachment 1 to ensure all future vehicles, employee parking and vehicles awaiting repair, are stored on-site. With the conditions listed in Attachment 1, the request is consistent with this criterion. 2. That the characteristics of the proposed use are reasonably compatible with the types of uses permitted in the surrounding area and sufficient mitigation measures are employed to minimize impact on adjoining properties. Applicant: In accordance with the active CCR's that govern Mercado del Rio, this Lot (Lot 11) falls within the Development Plan's permitted use for Automotive Services. As the facility was previously constructed, no site or building activities area visible to Pusch View Lane, nor to any other premises within the development. All vehicles entering the site will be immediately screened from ancillary view via a 7' high solid masonry wall with additional landscaping.  Staff : The use of the property as an extension of the existing business is not going to change as part the applicants request. The automotive use is adjacent to other automotive uses to the south and retail/office uses (proposed to be a self and RV storage facility as part of another application) to the west. Continuing to use the site as an automotive use is compatible with surrounding properties. Staff supports the applicant's request for the following reasons:  The request has little to no impact on surrounding properties as the site is:  Largely hidden behind rear of businesses to the east like, Target, Planet Fitness and Leslie's Pool supplies. Fully screened from the CDO multi-use path with a combination of heightened screen wall and an enhanced landscape buffer Obscured from view from existing and future development in the Mercado del Rio commercial center and primary roads within the area 1. Meets a small business need as current storage is insufficient2. Furthermore, the use of adjacent properties for overflow parking will be prohibited on March 1, 2023. With the expanded capacity to accommodate vehicles on-site, and the restrictions in Attachment 1 relative to overflow parking, the site will be more compatible with the area and achieve code compliance. The request is consistent with this criterion. 3. That the proposed use is consistent with the goals and policies of the general plan. Applicant: This facility will serve as the single-most compatible site with the types of uses permitted in the surrounding area. This facility will act as an extension of the existing Caliber Collision. As such, it will promote further success of an existing business, re-occupancy of an existing vacant facility, provide expanded job growth and assurance of good custodial care. With the proposed expansion/screening, the property will provide adequate parking spaces for the facility thus, preventing overspill. The masonry wall will provide added security and an attractive barrier to screen the vehicles that are taken in for repair from public view.  Staff : The applicant's proposal is intended to make the use of the site more compatible with neighboring properties. The screened storage yard will reduce existing visual impacts and provide more storage space in the future to alleviate all parking issues. The request is consistent with this criterion. 4. That the hours of operation of the proposed use will not adversely impact neighboring properties. Applicant: The hours of operation will be 7:30am - 5:30pm as it is today. Staff : The hours of operation will remain the same and will not have an increased impact on the existing center or adjacent businesses. The request is consistent with this criterion. SUMMARY AND RECOMMENDATION The applicant has proposed an amendment to their existing CUP that includes site design changes to provide additional parking capabilities in an area screened from public view. These changes are part of a long-term solution to address the prior zoning violation related to outdoor parking of vehicles.  Staff recommends conditional approval of the applicant's request, subject to the conditions listed in Attachment 1.  FISCAL IMPACT: N/A SUGGESTED MOTION: Planning and Zoning Commission may wish to consider one of the following motions: I move to recommend APPROVAL of the proposed Conditional Use Permit amendment, subject to the conditions in Attachment 1, based on a finding the request is in conformance with the General Plan and all applicable Zoning Code requirements.  OR I move to recommend DENIAL of the proposed Conditional Use Permit amendment, based on a finding that ________________.  Attachments ATTACHMENT 1 - CONDITIONS OF APPROVAL_CALIBER CUP  ATTACHMETN 2 - APPLICANT CUP AMENDMENT SUBMITTAL  ATTACHMENT 3 - CALIBER COLLISION CODE COMPLIANCE AGREEMENT  Attachment 1 Conditions of Approval Caliber Collision Conditional Use Permit (2202942) 1. All vehicles awaiting repair must be stored within the screened-in storage yard as depicted in the associated CUP site plan. 2. Enhanced landscaping shall be provided as shown on the approved Landscape Plan (2202770), specifically along the north bufferyard to fill existing gaps and provide a continuous tree canopy. 3. All auto body repair and spraying related activities must be limited to inside the designated spraying booths or internal building areas [carry over from prior CUP approval (OV8-07-04)] Bret Flory, NCARB 1913 Garden Grove Court ▪ Plano, Texas 75075 ▪ 972.467.9749 1 TO: Michael Spaeth AICP, Senior Planner Development & Infrastructure Services Town of Oro Valley 11000 N. La Canada Drive, Oro Valley, AZ 85737 757-365-4200 RE: Caliber Collision 625 East Vuelta Caminata del Rio, Oro Valley, AZ 85737 Amendment to Approved CUP DATE: January 8, 2023 ______________________________________________________________________________ This letter serves to accompany the application for the Amendment of the originally approved Conditional Use Permit (CUP). Project Summary: Site consists of platted 1.24-acres of developed land. The existing facility consist of an existing stucco building (with drive-through canopies) and currently operates as an auxiliary facility to the existing Caliber Collision full service automotive body and paint shop that sits immediately to the South of the subject property. We are proposing to expand the existing parking lot to provide additional spaces for vehicles received for repair while maintaining required bufferyards. In addition, a new screen wall will be installed to help screen stored vehicles. Under this scope of work, the landscaping along the North & East of the property and portions of the existing walk/islands will be eliminated to allow for more parking space, new cantilevered ornamental sliding gates will be installed at the South entrance and West driveway, and existing canopy at the North of the building will be demoed. It is the intent of the owner and all consultants to construct a quality project within the standards set by the Town of Oro Valley for Building and Engineering Design. Changes to the Originally approved CUP: 1.) Permission to allow outdoor vehicle storage provided an opaque masonry wall will be installed to a height that will fully screen the stored vehicles from surrounding properties as depicted in the enclosed renderings. 2.) Expansion/reconfiguration of existing parking lot 3.) Modify and enhance existing landscaping Site Improvements shall include: 1.) Installation of Masonry fence to screen the outdoor vehicle storage 2.) Installation of cantilevered ornamental sliding gates 3.) Demo existing Canopy located at the North of the building 4.) Removal of portions of existing walk/island, landscape areas at the south and East to allow for the expansion of the parking lot while maintaining required landscape bufferyards. 5.) Enhance Landscaping per the proposed landscape plan Bret Flory, NCARB 1913 Garden Grove Court ▪ Plano, Texas 75075 ▪ 972.467.9749 2 Section 2.1.D of Conditional Use Permit Application and all other section of the originally approved CUP still applies. Enclosed please find the following: 1.) Narrative addressing the CUP criteria in Section 22.5 2.) Copy of the previously approved CUP as addendum 3.) Updated Site Plan 4.) Updated Landscape Plan 5.) Architectural presentation/renderings of the proposed site improvements and fence Please let me know if you need more information. Respectfully, Bret Flory blory@crossarchitects.com 972.467.9749 Bret Flory, NCARB 1913 Garden Grove Court ▪ Plano, Texas 75075 ▪ 972.467.9749 3 NARRATIVE ADDRESSING THE CUP CRITERIA IN SECTION 22.5 Use Permits, which may be revocable, conditional or valid for a term period, may be granted only when expressly permitted by this Code and only after the Planning and Zoning Commission has made a recommendation and the Town Council has found in writing as follows: 1.That the granting of such conditional use permit will not be materially detrimental to the public health, safety, or welfare. In arriving at this determination, the factors which shall be considered shall include the following: a. Damage or nuisance arising from noise, smoke, odor, dust, vibration or illumination; Justification: • Noise – The type of facility proposed shall be limited to vehicle body “prep” work and an employee break room. The proposed vehicle repairs in this facility shall be limited to items such as BONDO, hood replacement, fender repair, hail damage, light interior, molding and windshield replacement. Inherently, these types of repairs are not loud enough to project recognizable sound beyond the proposed property lines. Furthermore, this facility shall operate with all exterior doors closed. The shop contains a full HVAC System that shall provide climate control year-round. With all doors closed, there should be no nuisance to neighboring properties in the way of noise. • Smoke – There shall be no operations on the premises that would generate smoke. All vehicle repairs performed on-site shall be limited to “Body” work. No mechanical work shall be performed (i.e., muffler, drive-shaft, engine seal replacement, etc.). The tools used for the services in this environment do not generate smoke. In the event of a fire, the facility is equipped with fire alarm and wet-pipe fire sprinkler system. In addition, fire extinguishers are placed throughout the facility with placard notification and easy access (in accordance with local Fire Code). • Dust – Within the facility, light dust from BONDO application/sanding is to be expected. The amount of dust is akin to a classroom chalkboard. At the end of each shift, any floor space that has generated BONDO dust is broom and vacuum cleaned. This would be the primary cause for any ‘interior dust’. With the exterior doors being shut during working hours, none of this dust would depart the building. Exterior – the only dust that would be on this facility would be that which blew in from adjacent properties. This facility has adequate paving, perimeter landscaping and solid block walls. Nothing that occurs on this site generates dust. Any dust that enters the site would likely attach to perimeter landscaping and not pass through to the adjacent properties. • Vibration – No service that are performed on this site are known to generate vibration that would be detectible. Nonetheless, if any vehicle or machine were to enter the site that created a vibration, it would be removed and taken to a remote facility which could perform the necessary repairs. • Illumination – The existing Site Lighting Poles generate subtle down-lighting. The operator is not requesting additional exterior lighting. All interior lighting shall remain virtually undetected to adjacent properties. Furthermore, the hours of operation: 7:30 am – 5:30 p.m. should deter any requirement to illuminate the premises during dark-sky timeframes. In the event that lights were inadvertently left on over- night, the employment of perimeter screening walls, mature vegetation and down-lighting would prevent any spillover onto adjacent land. b. Hazard to persons and property from possible explosion, contamination, fire or flood; Justification: As a multi-state/multi-operator of Body Shops, Caliber Collision is well versed in the procedures and requirements to divert any operational hazards. Any hazardous material shall be documented, handled and/or stored per local, state and federal requirements. The proposed facility (site and building) will be designed by licensed Architects/Engineers who are thoroughly versed in Body Shop Bret Flory, NCARB 1913 Garden Grove Court ▪ Plano, Texas 75075 ▪ 972.467.9749 4 Designs. Final interior designs shall be designed by same Architects/Engineers. Interior Lighting, HVAC Ventilation, and Storm Sewer oil/sand interceptors shall be properly placed to facility safe conditions within and outside the entire property. These designs shall receive Town of Oro Valley a Plans Review/Permit Approval to ensure structural, life safety, ADA and Building Code compliance for the proposed operations. Furthermore, the operator implements specific operational and safety guidelines that secure on-going daily assurance of employee, customer, property and surrounding area safety. Operations are not expected to create hazards from explosion, fire, flood, or contamination. c. Unusual volume or character of traffic. Justification: The addition of the parking and fencing will contribute to a better screening and storage capabilities for cars awaiting repair. Services offered in the facility remains the same and shall, in no way, negatively affect volume and character of traffic. There will be no vehicles stored in adjacent PAAL’s or nearby lots. 2.That the characteristics of the proposed use are reasonably compatible with the types of use permitted in the surrounding area and sufficient mitigation measures are employed to minimize impact on adjoining properties. Justification: In accordance with the active CCR’s that govern Mercado Del Rio, this Lot (Lot 11) falls within the Development Plan’s permitted use for Automotive Services. As the facility was previously constructed, no site or building activities are visible to Pusch View Lane, nor to any other premises within the development. All vehicles entering the site will be immediately screened from ancillary view via 7’ high solid masonry wall with additional landscaping 3.That the proposed use is consistent with the goals and policies of the general plan. Justification: Applicant suggests that this facility will serve as the single-most compatible site with the types of uses permitted in the surrounding area. This facility will act as an extension of the existing Caliber Collision. As such, it will promote further success of an existing business, re-occupancy of an existing vacant facility, provide expanded job growth and assurance of good custodial care. With the proposed expansion/screening, the property will provide adequate parking spaces for the facility thus, preventing overspill. The masonry wall will provide added security and an attractive barrier to screen the vehicles that are taken in for repair from public view. 4.That the hours of operation of the proposed use will not adversely impact neighboring properties. Justification: The Hours of operation is from 7:30am to 5:30pm Monday – Friday as it is today Page 1 of 14 TO: Michael Spaeth AICP, Senior Planner Development and Infrastructure Services Town of Oro Valley 11000 N. La Canada Drive, Oro Valley, AZ 85737 (O) 520.229.4812, mspaeth@orovalleyaz.gov FROM: Mike Stults – mike@crossdevelopment.net RE.: Project Narrative – Conditional Use Permit Caliber Collision 625 East Vuelta Caminata del Rio, Oro Valley, AZ 85737 DATE: October 27, 2014 Please allow this Project Narrative to address the specific 2.0 Plan Content directives in the Oro Valley Zoning Conditional Use Permit application. I. PROJECT NARRATIVE: a. Details about the type of proposed operation (including hours of operation) The existing site/facility consist of an existing stucco building (with drive-through canopies), landscaping, site-lighting and paving improvements. This facility was previously operated as a Full-Service Car Wash facility and now sits vacant. The intent of this project shall be to remove the Car-Wash equipment and perform interior remodel so that the space may be used for Automotive Repairs . Under this scope of work, the shop will utilized as an auxiliary facility to the existing Caliber Collision full service Automotive Body and Paint Shop that sits immediately to the South of the subject property. Whereas, Caliber Collision will conduct vehicle repairs that do not require utilization of Paint-Booth. The Paint-Booth in their existing/adjacent facility will remain as their sole facility for those purposes. For future consideration, Caliber would like to reserve the right to wash vehicles within the interior of the facility under review. So that the City may confirm that code compliance will be met, a Future Car Wash Bay/Bid-Alternate design detail will be provided in the Permit Submittal Drawings. The design will show that use of the existing drive-through Automatic Car-Wash plumbing (i.e., oil-water separator) and floor drains can be easily converted into an interior hand-wash stall. The design will confirm that ADDENDUM Page 2 of 14 water-flow/drainage calculations, proper construction techniques and materials more than satisfy all associated local, state and federal design guidelines. Further comments on property and personal safeguards are included within the Section 2.1.D of Conditional Use Permit Application section of this narrative. This shop will be operated/managed by Caliber Collision. This will be an auxiliary facility to their existing/neighbor building. The hours of operation shall coincide with the existing facility: Monday – Friday 9:00 a.m. – 5:00 p.m. b. Square Footage New Tenant Improvements to the existing 8,345 SF building on a 1.27 Acre (55,151 SF) site located at 625 East Vuelta Caminata del Rio, Oro Valley, CA 85737. A breakout of existing vs. proposed facility square footages include the following: Existing Facility Layout SF Proposed Layout SF Retail Area/Restrooms 2,231 Technician Bays x 18 3876 Wash Tunnel 1,867 New Break room 510 Equipment Area 780 Restroom and Storage 3960 Detail Area 1,832 8345 Offices (2nd Floor) 1,635 Total Bldg SF 8,345 Page 3 of 14 Canopies SF Canopies SF Vacuum Canopy 1,470 Vacuum Canopy 1,470 Finishing Canopy 2,080 Finishing Canopy 2,080 Total Canopy SF 3,550 Total Canopy SF 3,550 c. The Type of Site Improvements Required. This intent of this project is primarily an interior remodel. The amount of Site Improvements required is proposed to be maintenance of the existing facilities. The following notes provide the full Scope of Work intended: This site was constructed and equipped as a full-service commercial automatic car wash facility. It includes interior wash tunnels and exterior vacuum stations (under drive through canopies). The site includes full landscaping, solid masonry perimeter screen wall, screened dumpster pad, drive lanes, parking, site lighting and handicapped accessibility into the building. The building is a 28’8” tall two story stucco building with clay tile roof and has multiple sectional coiling doors for vehicle entry, lounges, equipment storage and h/c accessible lounges. Note: An asbestos survey was received 9/16/14 which confirmed that the building does not possess asbestos containing material. a. The first floor (6,710 SF) work shall consist of:  Remove and disposal of existing car-wash equipment (see photo below).  Demo – Interior office/lounge walls doors, door frames, millwork and floor finishes. Reference photo below shows lobby-space millwork to be removed.  Install plywood wainscot to interior walls.  Repair / Build-back – Floor (incl. fill of wash tunnel trench), interior walls, ceilings, etc.). Photo of Trench to be covered. Page 4 of 14  Weather-Tight Roof (Panels/Insulation) over existing Wash Tunnel. Photo below shows metal deck. This roof area shall receive insulation and cover (i.e., TPO or EPDM).  New lighting layout and re-circuiting of electrical switch gear: minor change in existing interior lighting.  HVAC mods to include one (1) new five (5) ton unit (over current wash tunnel), testing/servicing existing units and new duct layout for new space plan.  Five (5) existing sectional roll-up/coiling doors to remain. Two new (10’W x 10’H) sectional coiling doors to be installed within exterior stucco/storefront wall. This will require demo and re-framing area of existing exterior wall. Reference elevations.   Power-wash all concrete floor surfaces.  New Paint on all interior walls.  Misc. Minor Repairs/Repaint Exterior Walls as needed (total repaint not anticipated).  Blocking and electrical run for new wall sign (as directed by Client).  Re-Configuration (head placement) of existing wet-pipe Fire Sprinkler System. o Pipe Sizing/Spacing will be modified to be in compliance with any layout changes and new Code amendments since original install.  Remove Storefront Window Assembly on South end of East Wall. Replace with two (2) new overhead coiling doors (match other existing OHDs). New shoring/bracing of wall required. b. Canopy modifications shall include: Page 5 of 14  Removal of existing overhead pneumatic vacuum equipment, pedestals, wiring, etc. Cap and patch wall, ceiling, floor/drive area after removal.  Replace existing ‘weathered’ canvas roof-screens at both canopies. c. Site improvements shall include:  Re-configuration/relocation of handicapped parking stalls to accommodate access to the new overhead doors (South end of the East Bldg Wall).  General clean-up of landscape beds and replacement of all dead material.  Touch-up repairs in perimeter stucco wall (as needed). d. Exclusions:  Paint booths, equipment, or furniture.  Site Signage.  Pavement Repairs (other than repairs/restriping required to relocate H/C Stalls).  Exterior/Site Lighting.  Restroom Modifications (other than re-paint walls).  2nd Story modifications (leave as-is).  Window treatment.  Low-Voltage.  New Fencing/Walls/Gates II. Section 2.1.D of Conditional Use Permit Application. The granting of such CUP will not be materially detrimental to the public health, safety, or welfare. In arriving at this determination, the factors which shall be considered shall include the following: i. Damage or nuisance arising from noise, smoke, odor, dust, vibration or illumination.  Noise – The type of facility proposed shall be limited to vehicle body “prep” work and an employee break room. The proposed vehicle repairs in this facility shal l be limited items such as BONDO, hood replacement, fender repair, hail damage, light interior, molding and windshield replacement. Inherently, these types of repairs are not loud enough to project recognizable sound beyond the proposed property lines. Furthermore, this facility shall operate with all exterior doors closed. The shop contains a full HVAC System that shall provide climate control year-round. With all doors closed, there should be no nuisance to neighboring properties in the way of noise. Page 6 of 14  Smoke – There shall be no operations on the premises that would generate smoke. All vehicle repairs performed on-site shall be limited to “Body” work. No mechanical work shall be performed (i.e., muffler, drive-shaft, engine seal replacement, etc.). The tools used for the services in this environment do not generate smoke. In the event of a fire, the facility has a fully equipment fire alarm and wet-pipe fire- sprinkler system. In addition, fire extinguishers are placed throughout the facility with placard notification and easy access (in accordance with local Fire Code).  Dust – o Within the facility, light dust from BONDO application/sanding is to be expected. The amount of dust is akin to a classroom chalkboard. At the end of each shift, any floor space that has generated BONDO dust is broom and vacuum cleaned. This would be the primary cause for any ‘interior dust’. With the exterior doors being shut during working hours, none of this dust would depart the building. o Exterior – the only dust that would be on this facility wou ld be that which blew in from adjacent properties. This facility has adequate paving, perimeter landscaping and solid block walls. Nothing that occurs on this site generates dust. Any dust that enters the site would likely attach to perimeter landscaping and not pass through to the adjacent properties.  Vibration – No service that are performed on this site are known to generate vibration that would be detectible. Nonetheless, if any vehicle or machine were to enter the site that created a vibration, it would be removed and taken to a remote facility which could perform the necessary repairs.  Illumination – The existing Site Lighting Poles generate subtle down-lighting. There is no requirement for the Operator to request additional exterior lighting. All interior lighting shall remain virtually undetected to adjacent properties. Furthermore, the hours of operation: 9:00 am – 5:00 p.m. should deter any requirement to illuminate the premises during dark-sky timeframes. In the event that lights were inadvertently left on over-night, the employment of perimeter screening walls, mature vegetation and down-lighting would prevent any spillover onto adjacent land. ii. Hazard to persons and property from possible explosion, contamination, fire or flood.  General – This facility will operate with a low-volume containers of automotive cleaning agents, shop towels, tools, electronic devices and an air compressor. All material shall be stowed away in accordance with business licensing/regulations, manufacturer’s recommendations, OSHA, Building/Electrical/Fire/Life-Safety Codes.  Explosion/Fire – In the event of an explosion or fire, this facility’s Automatic Fire Alarm/Fire-Sprinkler system shall be deployed. The Wet-Pipe sprinkler system will be active and the local Fire Department will be notified via a monitored Fire Alarm system. Page 7 of 14  Contamination – No services are performed outside of the facility. Therefore, no contamination should be anticipated outside the facility that would not occur in any other parking spot (i.e., at an Elementary School or City Hall). Nonetheless, if any unforeseen spill were to occur, it would be properly contained and cleaned all within a paved surface. No vehicles or other activities would occur elsewhere. o Any run-off from interior vehicle washing shall process through three (3) – 2,000 gallon oil-water separators before entering public sanitary sewer lines. This system remains in-place from previous car wash drive-through service. The amount of water/collection by the oil-separators that would be used in the proposed use would be far less than 50% of that used by a full-service car wash facility. o No vehicle washing (or other services) shall be performed outside of the building. o Except for the designated wash-bay stall, no vehicle washing shall be performed within any other location within the building. o All ventilation, plumbing, lighting and equipment shall be maintained and operational during any vehicle repairs. o All repairs shall be performed by personnel who have received proper training equipment and facility training. iii. That the characteristics of the use proposed in such use permit are reasonably compatible with the types of use permitted in the surrounding area.  In accordance with the active CCR’s that rule Mercado De l Rio, this Lot (Lot 11) falls within the Development Plan’s permitted use for Automotive Services. As the facility was previously constructed, no site or building activities are visible to Pusch View Lane, nor to any other premises within the development. All vehicles entering the site are immediately screened from ancillary view via 6’ high solid masonry wall. NOTE: For specific screening of all customer/employee traffic, parking and vehicles storage, please reference exhibit enclosed (next page). The photographs show actual line-of-site from nearby lot perspectives. The ONLY development’s view of this facility’s parking field will be from Lot 12 (located just to the South). As prescribed in the Mercado Del Rio Covenants and Restrictions (excerpt below), Lot 12 is another designated/approved Automotive Service Use Lot. Lot 12 is also managed by the same entity that plans to run this proposed project. Upon completion of remodel, Lot 12 (Caliber Collision) will run both facilities simultaneously. Page 8 of 14 Page 9 of 14  This shop will be operated/maintained by the same Caliber Collision shop that is currently in operation next door.  Notwithstanding the above, the following “Mercado Del Rio CCR’s” regulations shall be upheld: Page 10 of 14 Page 11 of 14 General Notes about the Operator: As a multi-state/multi-operator of Body Shops, Caliber Collision is well versed in the procedures and requirements to divert any operational hazards. Prior to opening for business, Caliber Collision will secure a Business License to operate said facility. Any hazardous material shall be documented, handled and/or stored per local, state and federal requirements. Furthermore, the existing facility contains a code-compliant fully monitored fire alarm system, a complete automatic sprinkler system, and exterior fire department connection. The existing facility (site and building) has been inspected by licensed Architects/Engineers who are thoroughly versed in Body Shop Designs. Final interior improvement designs shall be designed by same Architects/Engineers. Interior Lighting, HVAC Ventilation, and Storm Sewer oil/sand interceptors shall be properly placed to facility safe conditions within and outside the entire property. These designs shall receive City of Oro Valley Plans Review/Permit Approval to ensure structural, life safety, ADA and Building Code compliance for the proposed operations. Furthermore, the operator implements specific operational and safety guidelines that secure on-going daily assurance of employee, customer, property and surrounding area safety. These include: 1. Drug Testing – Applicants are required to pass drug screening. Once employed, Caliber reserves the right to perform both random and/or employee-specific testing. Any failure results in immediate loss of employment. 2. Authorized Employment – Applicants are required to provide proof of citizenship and/or verification that they are authorized to be lawfully employment in the US. 3. Background Checks – Applicants are required to pass a background check. This includes but is not limited to any incidents involving sexual crime, child endangerment, and other acts of violent nature. Page 12 of 14 4. Facility Management – Each facility is managed with adequate and competent staff to oversee and monitor the repair services and customer interface. 5. Safety Training – Given the nature of using automated machinery and restoration supplies, each employee is required to complete and continue ongoing safety training. All equipment used is state of the art and properly maintained. This instruction safeguards the employees, the environment, the clients, their vehicles and all neighboring facilities. a. All training guidelines ensure prevention of the following: i. Loud noise, fumes, odors, dust, vibration, illumination ii. Fire, explosions, flooding, iii. Contamination of persons, property or nearby equipment 6. Environmental Protection Agency and other Governmental Regulations – All products used, services rendered, and disposals of waste are highly regulated to prevent unwanted affects. All products and equipment are designed to ensure compliance. Laws and limitations are monitored and enforced so that any employee, clientele and passerby may be assured of a safe environment E. Compatibility of the Proposed Facility with Surrounding: Applicant suggests that this facility will serve as the single-most compatible site with the types of uses permitted in the surrounding area. This facility will act as an extension of the existing Caliber Collision. As such, it will promote further success of an existing business, re-occupancy of an existing vacant facility, provide expanded job growth and assurance of good custodial care. Finally, please note the contributions that Caliber Collision brings surrounding communities for all of their locations. Among their traditions of charity and community enrichment programs (http://calibercollision.com/about-us/community-involvement/), Caliber Collision actively supports: • American Heart Association Heart Walk, American Heart Association Cotes Du Coeur, and Children’s Advocacy Center of Collin County • Military personnel through Carry The Load, Wounded Warriors and 3M’s Hire Our Heroes program • Supplied local food banks with more than 275,000 meals for needy families in 2013 • Gifted 13 fully-refurbished vehicles to needy families through the Caliber Collision Recycled Rides program in 2012. Plan on gifting 25 in 2013 To further endorse their commitment to excellence, USAA has identified Caliber Collision as having “an exceptionally high standard when it comes to service delivery (ref. attached 7/15/14 News Release).” Page 13 of 14 MISCELLANOUS REFERENCE PHOTOS From SE of Site Looking West at South Canopy Drive/Parking East side of Bldg North end of East Wall Looking West at North end of Bldg Looking West at North Canopy Page 14 of 14 Looking West – North end of Property Under N Canopy (remove vacuum/replace canvas screens) Facing South – NW end of Bldg Facing South – West side of Bldg From Adjacent Property to West From SW of Site Respectfully Submitted, Mike Stults Cross Development, LLC Mike@CrossDevelopment.net Office: 214614-8252 Mob: 515-491-6942 EXIT8 6 2 3 4 6 30 2 2 4 5 4 SITE PLAN SCALE: 1" = 20'-0" PROJECT LEGEND W N E S SHEET TITLE:SUBMITTAL RECORD:COPYRIGHT:PROJECT/CLIENT:DESIGNER:STAMP:SHEET:Cross Architects1255 West 15th Street, Suite 125, Plano, TX 75075635 E Vuleta Caminata del Rio, Oro Valley, Arizona 85737CHECKED/STAMPED: DESIGNED: DRAWN:J.W.R. J.W.R. DATE:SUBMITTAL#: 22127All drawings herein are the property of Tectonics Design Group and may not be reproduced or used in any capacity without the written authorization of Tectonics Design Group. MATTHEW K. RASMUSSEN, P.E.730 Sandhill Rd., #250, Reno, Nevada 89521www.tectonicsdesigngroup.comfax 775-824-9986tel 775-824-9988Caliber Collision10/17/22 PRELIMINARY 01/09/23 EXP. 12/31/2025 10/18/22 SITE PLAN 2202770 OV12-03-22A CASE NUMBER: REFERENCE CASE: 01/09/23 SITE PLAN C2.1 SITE PLAN PRELIMINARY DEVELOPMENT PLAN: SHEET 3 OF 6 EXITPRELIMINARY LANDSCAPE PLAN SCALE: 1" = 20'-0" W N E S SHEET TITLE:SUBMITTAL RECORD:COPYRIGHT:PROJECT/CLIENT:DESIGNER:STAMP:SHEET:Cross Architects1255 West 15th Street, Suite 125, Plano, TX 75075635 E Vuleta Caminata del Rio, Oro Valley, Arizona 85737CHECKED/STAMPED: DESIGNED: DRAWN:KH BH DATE:SUBMITTAL#: 22127All drawings herein are the property of Tectonics Design Group and may not be reproduced or used in any capacity without the written authorization of Tectonics Design Group. BARBARA HATCH RLA ASLA 730 Sandhill Rd., #250, Reno, Nevada 89521www.tectonicsdesigngroup.comfax 775-824-9986tel 775-824-9988Caliber Collision10/17/22 PRELIMINARY 10/18/22 SITE PLAN 2202770 OV12-03-22A CASE NUMBER: REFERENCE CASE: 12-26-22 REV. COMMENTS 23 12-26- 2 2 L1.1 LANDSCAPE PLAN NATIVE LANDSCAPE TO REMAIN VEHICLE STORAGE EXISTING DIRT PARKING AREA VEHICLE STORAGE VEHICLE STORAGE VEHICLE STORAGE NEW GATE NEW BLOCK WALL, TYP. TOTAL SITE AREA: 1.24 AC. (54,014 S.F.) PARKING LOT LANDSCAPE REQUIRED: 1 ISLAND / 9 STALLS = PROVIDED NO SIGNIFICANT VEGETATION AREAS TO BE REMOVED TOTAL EXISTING LANDSCAPE AREA TO BE REMOVED = 1,569 S.F. TOTAL EXISTING LANDSCAPE AREA TO REMAIN = 7,208 S.F. EXISTING NATIVE LANDSCAPE = 2,820 S.F. EXISTING LANDSCAPE TO BE REVITALIZED = 1,895 S.F. EXISTING IMPROVED LANDSCAPE = 2,493 S.F. NEW LANDSCAPE AREA PROVIDED = 541 S.F. TOTAL SITE LANDSCAPE AREA: 7,749 S.F. (14% OF SITE) EXISTING TREES TO REMAIN: 20 EXISTING TREES TO BE REMOVED: 15 NEW TREES TO BE PLANTED: 16 LANDSCAPE CALCULATIONS: GIANT YUCCA BOTANICAL NAME COMMON NAME SIZE HESPERALOE FUNIFERA GRASSES SHRUBS 5 GAL. H X W 1-2 WATER USE 6' X 5' DEER GRASSMUHLENBERGIA RIGENS 1 GAL.1 3' X 5' AGAVE PALMERI OCTOPUS AGAVE 5 GAL.1-2 3' X 5' BAILEYA MULTIRDIATA DESERT MARIGOLD 1 GAL.1-2 1' X 2' PERENNIALS PRELIMINARY PLANT LIST REMARKS TEXAS RANGERLEUCOPHYLLUM 'GREEN CLOUD'5 GAL.2 5' X 5' PALE LEAF YUCCAYUCCA PALLADA 5 GAL.1 3' X 3' TEXAS EBONYEBENOPSIS EBANO 24" BOX L 30' X 30'(2" CAL. MIN) PALO VERDEPARKINSONIA FLORIDA 24" BOX L 25' x 25'(1.25" CAL. MIN) STD. TRUNK 6 10 3 6 6 9 6 12 LEGEND EXISTING LANDSCAPE TO REMAIN EXISTING LANDSCAPE TO BE REMOVED ROCK MULCH - 3" MIN DEPTH 4" MINUS TAN TO GOLD FRACTURED ROCK DECOMPOSED GRANITE 3" MIN. DEPTH EXIST. SCEEN WALL TYP. PRELIMINARY EXISTING TREE TO BE REMOVED EXISTING TREE TO REMAIN AUTOMATIC CONTROLLER W/ REPEAT CYCLING (EXISTING) IRRIGATION ZONES PER PLANT WATER REQUIREMENTS (TO BE PROVIDED IN FINAL PLANS) SOIL AMENDMENTS TO BE INCORPORATED IN NEW PLANTING PLANTER SURFACE AREAS TO BE MULCHED WATER EFFICIENT LANDSCAPE EXIST. IRRIG. METER AND BACKFLOW EXIST. ACCESS NO OUTLET NEW BLOCK WALL, TYP. NEW BLOCK WALL, TYP. 15 20 Town of Oro Valley Community and Economic Development Department Oro Valley, it’s in our nature. 11000 N. La Canada Drive, Oro Valley, Arizona 85737 www.orovalleyaz.gov | phone: (520) 229-4800 | fax: (520) 742-1022 February 6, 2023 Andrew Jones Senior Director, Construction and Facilities 2941 Lake Vista Drive Lewisville, TX 75067 RE: Zoning Violation Caliber Collision 625 W. Vuelta Caminata del Rio, Oro Valley 85737 Dear Andrew, This letter is intended to serve as an update to the Code Compliance Agreement signed by both Caliber Collision and the Town in February 2022 (see attached). As staff has been working with your consultant on the amended Conditional Use Permit (CUP) and Development Plan applications, the previous compliance agreement deadlines have passed. The aim of this letter is to provide updated deadlines for the associated corrective actions based on the current path of the revised plans. For reference, listed below are the zoning code sections pertaining to the current violations. Section 23-1 Permitted Uses Vehicle repair and associated storage is only permitted in a C-2 district with a conditional use permit on a specific property. Section 27.7C Off-Street Parking General Provisions 6. Areas That May Not Be Used for Required Parking: Spaces in service bays, stacking areas, carwash bays at gasoline pumps or other hose locations, or those used for the storage or display of vehicles for sale or rent to the public are not considered off-street parking spaces and fire lanes. Off-street parking required by this Chapter shall not be located within any public right-of-way. 8. Control of Parking lots: Property used for parking shall be under the same ownership as and contiguous to the generating use. When the property is not under the same ownership as the generating use or is not contiguous to the generating use, the following shall apply: a. It shall be zoned for parking only or the same district classification as the generating use. b. A recommendation for approval by the Planning and Zoning Administrator shall be obtained regarding the parking relationship to the generating use. c. The owner (s) shall record restrictive covenants running with the land on the generating use and parking properties specifying that the generating use cannot continue if the parking use is discontinued. The form of said covenants shall be approved by the Town Attorney and may not be released without the written consent of the Town of Oro Valley. Oro Valley, it’s in our nature. 11000 N. La Canada Drive, Oro Valley, Arizona 85737 www.orovalleyaz.gov | phone: (520) 229-4800 | fax: (520) 742-1022 Per the original conditions in Exhibit A of the conditions of approval for OV8-07-04 Lot 12 Mercardo Del Rio, 1. No outdoor storage of vehicles is permitted within the parking lot area. All vehicles must be stored within the designated vehicular bays after hours. 2. All auto body repair and spraying related activities must be limited to inside the designated spraying booths or internal building areas. Correction Actions A. Remove all off-site vehicles from lots not owned/leased by Caliber Collision during afterhours (530pm to 730am Monday – Sunday) within ten (10) business days of this letter. Please note, during business hours, only employee parking is temporarily permitted on adjacent lots until final construction of expanded storage yard is completed (letter E below). B. Remove all off-site vehicles from travel lanes within the Mercado del Rio shopping center within ten (10) business days of this letter. C. Complete the Conditional Use Permit (CUP) amendment process for Lot 12 Mercado Del Rio by April 5, 2023, to convert onsite parking areas into an outdoor storage yard; and D. Complete application for any alteration, construction, or modification that requires a building permit from the Town of Oro Valley within 30 days of CUP amendment approval. E. Complete all construction within four (4) to six (6) months of building permit approval. F. Any off-site vehicles on lots not owned/leased by Caliber Collision one (1) month following completion of construction will be subject to fines and or litigation proceedings will be commenced. G. Please note, vehicles awaiting repair shall not be stored on any lot not owned/leased by Caliber Collision (this will be a condition of approval for the amended CUP). H. In accordance with the original conditions of approval (OV8-07-04) “No outdoor storage of vehicles is permitted”. All vehicles awaiting repair must be fully screened within the new, expanded storage yard. If you agree to these terms, please sign this Code Compliance Agreement form and return to me as soon as possible Caliber Collision Representative PRINT NAME X ____________________________________________________________ SIGNATURE X ______________________________________________________________ Bayer Vella, Planning Division Manager Signature X _______________________________________________________________ CC: Cory Gaffney (cory.gaffney@calibercollision.com)    Planning & Zoning Commission 4. Meeting Date:03/07/2023   Requested by: Bayer Vella, Community and Economic Development  Case Number: Not applicable SUBJECT: DISCUSSION AND POSSIBLE ACTION ON THE COMMUNITY ENGAGEMENT STRATEGY FOR THE 2026 GENERAL PLAN RECOMMENDATION: The Community Engagement Plan reflects the values and methods developed by surveying residents and building consensus with an advisory group of board, commission and Town Council members. On behalf of the advisory group, staff recommends approval.  EXECUTIVE SUMMARY: The purpose of this item is to consider the Community Engagement Plan (Attachment 1) for the 2026 General Plan. The Plan is required by state law and represents the initial step in the 3-year General Plan process. For the General Plan to remain relevant over the next 10 years, it must reflect the community's broad range of demographics. The Community Engagement Plan aims to ensure all residents, especially those not typically involved in town processes, and stakeholders have an opportunity to be heard. The Planning and Zoning Commission is tasked with making a recommendation to the Town Council. The proposed plan exceeds state requirements and is highly unique because it is built on resident input rather than being purely developed by staff or a consultant. The latter is standard practice in most jurisdictions. Community engagement is critical to the General Plan process, starting with this preliminary stage. The contents of the plan incorporate the results from a survey published Town-wide (see Attachment 2) and the work of a resident advisory group (Attachment 3). The advisory group was composed of members from all boards, commissions (including the Planning and Zoning Commission), the Youth Advisory Council and the Town Council. The advisory group met a total of 4 times to provide the primary building blocks of the plan. Key sections include:  Guiding principles - The "must-do" for community engagement based on experience and the lessons learned from the previous General Plan effort. This included a need to increase general awareness and education about the General Plan and improve transparency throughout the process.  Key stakeholders and levels of engagement - Resident input is top priority, especially from those not typically involved in town processes. Community engagement tools and methods - Since the last General Plan effort, technology has advanced to provide more transparent, flexible and efficient ways to get engaged. These tools mixed with more traditional methods (e.g. events, ads, signs, etc.) are necessary to reach all residents.  During their final meeting, the advisory group was presented three communication strategies: 1) base, 2) intermediate and 3) comprehensive (Attachment 4). An estimated budget was included to provide context and assist in the decision-making process for the Community Engagement Plan. However, the budget will continue to be refined and each fiscal year's cost will be included in the Town's overall budget request for Town Council approval. The advisory group had concerns about the costs but ultimately selected the intermediate level with a few customizations. This selected strategy is reflected in the Community Engagement Plan.  On behalf of the advisory group, staff recommends approval.  On behalf of the advisory group, staff recommends approval.  BACKGROUND OR DETAILED INFORMATION: The General Plan is a community-driven, long-range policy document intended to guide town decisions related to land development, housing, water, parks and recreation, public safety, transportation and more. Per State law, the General Plan must be readopted - with or without changes - every ten years. The Town's current General Plan, ratified by the voters in 2016, must be acted upon no later than 2026.  The initial step in the General Plan process is Town Council adoption of the Community Engagement Plan, also referred to as a "public participation plan." Per State law,  "the governing body shall adopt written procedures to provide effective, early and continuous public participation in the development and major amendment of general plans from all geographic, ethnic and economic areas of the municipality. The procedures shall provide for: (a) The broad dissemination of proposals and alternatives. (b) The opportunity for written comments. (c) Public hearings after effective notice. (d) Open discussions, communications programs and information services. (e) Consideration of public comments." The proposed Community Engagement Plan exceeds these legal requirements. It builds on the successes of the previous General Plan effort, which resulted in thousands of comments and a plan that resonated with 71% of the voters (see image to the right), and incorporates new tools to be more efficient, transparent and effective. Creating the Community Engagement Plan Most Community Engagement Plans are created purely by staff or with a consultant. The proposed Community Engagement Plan is unique because it is built from resident input provided through a survey and resident advisory group.  Survey A town-wide survey was published to identify the best ways to engage the community. The survey was promoted through the following:  Town of Oro Valley Vista Newsletter The Explorer Newspaper (through an article and ad) Social media Rancho Vistoso Newsletter Homeowner Associations Direct emails to stakeholder groups and community academy graduates Board and commission members Overall, 706 people self-selected to complete the survey. The results have a precision of at least +/- 3.7 percent at the 95 percent confidence level. This means we can have 95% confidence that the survey results reflect the overall opinions of Oro Valley residents, who are, like the survey respondents, to within plus or minus about 4 percentage points on any answer.  Key results from the survey (Attachment 2) incorporated into the Community Engagement Plan include:  A multi-layered marketing plan that maintains existing notification methods (Vista Newsletter, Town website, Explorer, etc.) and incorporates the preferred methods such as e-mail, surveys, and text messaging. Provide a comprehensive website that incorporates surveys, discussion forums and more in one, easily accessible space. Increase the use of videos to inform, educate and show results. Use a variety of techniques to engage the public, including online, hybrid and in-person options. Meet people out in the community at businesses or events they already frequent. Advisory Group An advisory group was formed to review the survey results and develop the primary building blocks of the plan, which culminated in selecting a community strategy to ensure all voices are heard in the General Plan process. All members of the Town Council and the following boards, commissions and advisory council were encouraged to participate:  Board of Adjustment Board of Adjustment Budget and Finance Commission Historic Preservation Commission Parks and Recreation Advisory Board Planning and Zoning Commission Stormwater Utility Commission Water Utility Commission Youth Advisory Council  Representation from Town Council, the Youth Advisory Council and every board or commission was at each meeting. The advisory group met 4 times to complete the following (Attachment 3):  Meeting #1 (1/19) - Discussed the importance of the General Plan, key changes since the last General Plan effort and likely focal topics of community discussion for the next General Plan effort. The results from this meeting created section 2, "Purpose" and section 4, "Changes in the Community" of the Plan. Meeting #2 (1/26) - Established the guiding principles for community engagement, identified and discussed the roles of key stakeholders in the General Plan process. The results from this meeting created section 5, "Community Engagement Guiding Principles" and section 6, "Key Stakeholders" of the Plan.  Meeting #3 (2/9) - Analyzed the results from the community engagement survey and determined the types of communication tools and methods needed. The results from this meeting created section 7, "Communication Methods and Techniques" and section 8, "Accessibility and Accommodations." Meeting #4 (2/16) - Selected the intermediate communication strategy with some minor changes to focus efforts. The results from this meeting created section 9, "Strategy for Community Engagement."   Advisory group members were provided an opportunity to review the final Community Engagement Plan and provide comments. The few comments received reiterated concerns about the cost and effectiveness of Explorer or OV Style ads. Since these items were discussed at the last advisory group meeting, no changes to the plan were made.  Staff and consultant review In coordination with the advisory group, staff and local community engagement and marketing specialists, Gordley Group, reviewed the  lessons learned from the previous General Plan effort, survey results and advisory group's feedback to compile a robust plan.  The proposed plan sets a solid foundation that uses a variety of tools and methods that are designed to:  Provide the community and stakeholders with diverse and meaningful opportunities to voice their ideas and concerns. Target the Town’s full range of demographics using a variety of ways to consult and collaborate with them. Instill a high level of confidence to prioritize completion of identified General Plan action items over the next ten years. Help translate intensive community awareness and involvement into a high approval margin in 2026. DISCUSSION The survey and advisory group produced all the sections of the Community Engagement Plan. The Plan is provided in Attachment 1, with more information on the main sections provided below. Guiding Principles The award-winning 2016 General Plan outreach effort yielded many successes to be replicated moving forward. This included a comprehensive and interactive website, booths at existing events and businesses people frequent and a survey provided in multiple formats.  Town staff and Gordley Group who worked on the previous General Plan identified some opportunities for improvement, specifically with regard to general awareness and transparency. The need to improve general awareness was substantiated by the recent community engagement survey; 307 respondents did not know about the General Plan. Of which, 44% were living in Oro Valley in 2016.  Improving transparency is another opportunity for improvement. For instance, thousands of comments were received through events and meetings that were not easily relayed back to the community. Additionally, the feedback was not depicted geographically to identify areas that may have been underrepresented.  The successes and opportunities for improvements were shared with the advisory group to establish the guiding principles for the next General Plan effort. Attachment 1, page 12  includes the guiding principles summarized below:  Be Inclusive and Prioritize Community Input - Community for all residents remains the highest priority with a variety of outreach options to reach a broad and wide range of audiences, especially those who aren't typically involved. Be Engaging and Effective - Make sure outreach efforts are sincere, creative, collaborative, and fun. Be Organized, Efficient and Timely - Maximize the use of existing resources and add resources that improve efficiency and effectiveness. Be Fair and Open - Provide a comprehensive and equitable process that yields meaningful results. Provide Understandable and Accessible Information - Utilize open communication and transparency to show results and impact. Ensure information and opportunities are accessible to all geographical areas of the community and to residents of all ages and abilities. Key stakeholders Beyond updating the list of key stakeholders, the advisory group also established the roles of different stakeholder groups. Consistent with the guiding principles, the roles of each stakeholder group are as follows:  Priority #1 - Work closely together with residents to get involved and reach consensus on the community’s vision, values, and goals and elements of the General Plan. Priority #2 - Work together with interested parties and field experts to share ideas and information. Priority #3 - Work with regulatory groups to gather information and consult on goals, policies, and actions. As noted in the Plan, all board, commission, Youth Advisory Council and Town Council members will be encouraged to participate throughout the General Plan effort through events, workshops, committee meetings, etc. Routine updates will also be provided to keep all bodies aware and engaged.  Communication Methods and Techniques The proposed communication methods and techniques are divided into two sections. 1) General awareness (applicable to all residents and stakeholder groups) and 2) Targeted engagement.  General awareness - Incorporates the survey results and opportunities for improvement to provide effective, clear, and timely outreach. A variety of both in-person and online tools are included. New tools include mapping software to identify areas that may be underserved, text messaging, ads in OV Style and postcards to ensure everyone has heard about the General Plan. Targeted engagement - Residents of all ages have the most tools to get engaged and reach consensus. This includes using ambassadors to spread the word and gather information, committee work, events and more. Field experts and other stakeholder groups are also encouraged to join committees and attend events to share their ideas and information. Lastly, regulatory groups will be engaged as prescribed through state law.  The communication methods and tools will be implemented during strategic times throughout the 3-year process. The General Plan process is divided into three phases, each with a specific purpose. Community engagement is highest during the first and third phases. Targeted engagement to turn the community's input into goals, policies and actions is highest during the second phase. The tables in section 7 of the plan (Attachment 1, pages 16-20) detail what tools will be used during each phase of the project.  Strategy for Community Engagement The advisory group was presented three strategies for community engagement . A base level, which mostly reflected the 2016 General Plan effort, an intermediate level, and a comprehensive level which included the full range of tools (Attachment 4). The intermediate community engagement strategy selected by the advisory group represents a balance between the previous General Plan effort and the full range of tools, such as TV or radio ads. The strategy reflects the survey results, guiding principles and communication tools and methods. Notable items include:  An interactive website to act as the "hub" for the general plan to provide flexibility, convenience and transparency Promotional and info videos people can watch at their convenience  Print ads and articles in the Vista Newsletter, Explorer, OV Style, etc. are balanced with online ads, with an emphasis on social media ads to engage young adults.  Promotional materials and meeting tools to engage people online, in-person or through a hybrid approach. Consultant services focused on specific tasks such as branding, clear messaging, design and editing are also part of the strategy. The ability to hire temporary staff members to help implement the Community Engagement Plan is also included.  Although not under the purview of the advisory group, cost estimates were included to provide context and an order of magnitude for each communication tool or technique.  Advisory group members were concerned with the costs of items and the amount provided for consultants and staffing.  Adjustments to the number of Explorer ads, postcards and types of shirts were made to reduce costs and increase outreach to specific groups, such as young adults  (for quantities of each item, see Attachment 1 - pages 22-23). The total project budget will be spread out over 4 fiscal years. Specifically, the amount for FY23/24 will change as the budget gets more refined throughout the next couple of months. Each year, the General Plan budget will be included in the Town's overall budget, which is presented to the Town Council for approval.  Accountability and Changes to the Plan At the end of each phase, staff will report the results of implementing the Community Engagement Plan to the Planning and Zoning Commission. Based on these results, the plan may change to implement items that work well rather than those that aren't working as planned. Any substantial changes to the plan will be presented to the Commission and Town Council for approval.  SUMMARY AND RECOMMENDATION The Community Engagement Plan is just the initial step in the 3-year General Plan process. The Community Engagement Plan will be used as a foundation to enable residents to plan for their town's future. Building a General Plan that remains relevant as it guides town decisions over the next 10 years must reflect the community's broad range of demographics. The proposed plan is highly unique because it was also built from a broad range of resident input. It reflects the values and methods developed by surveying residents and building consensus with an advisory group of board, commission and Town Council members. The advisory group produced a robust plan that focuses on inclusivity, effectiveness, accessibility and transparency. It mixes the traditional tools that worked well last time with some new tools to engage all residents, especially those not typically involved in town processes, and stakeholders. On behalf of the advisory group, staff recommends approval.  FISCAL IMPACT: Although not under the purview of the Planning and Zoning Commission, the Community Engagement Plan helps Although not under the purview of the Planning and Zoning Commission, the Community Engagement Plan helps establish a budget for the 3-year General Plan process. The cost will be divided between 4 fiscal-year budgets. The majority of the General Plan budget is for community engagement, which is highest during the first phase of the project. This is reflected in the budget estimates (see below), which decrease as the project goes on.  The exact numbers will continue to be refined throughout the budget process. The table below shows the estimated costs for the engagement tools and methods for each fiscal year. The estimates do not include the fixed costs associated with implementing the Community Engagement Plan. Specifically, the fixed cost entails hiring a temporary planner and administrative support solely for the General Plan process. Once the fixed costs are determined, the overall budget will increase accordingly.  For context, other plans completed by the town that focus on one topic (e.g., Parks and Recreation Master Plan) range in cost from $100,000 - $250,000. Per State law, the General Plan must cover 19 elements and will likely include more based on community input. The total cost for the previous General Plan was $576, 618 with the first phase expending 35% of the overall budget. The additional costs for this effort are due to increased prices for similar items and new tools or methods to increase awareness, effectiveness and transparency.  SUGGESTED MOTION: The Planning and Zoning Commission may consider the following motions: I MOVE to recommend approval of the Community Engagement Plan for the 2026 General Plan effort. OR  I MOVE to recommend approval of the Community Engagement Plan, with the following conditions: _____________________. Attachments ATTACHMENT 1 - DRAFT COMMUNITY ENGAGEMENT PLAN  ATTACHMENT 2 - COMMUNITY ENGAGEMENT SURVEY REPORT  ATTACHMENT 3 - ADVISORY GROUP MEETING RESULTS  ATTACHMENT 4 - COMMUNITY ENGAGEMENT STRATEGIES  Paul Richardson, “Golden Hour” DRAFT COMMUNITY ENGAGEMENT PLAN FOR THE ORO VALLEY GENERAL PLAN [Date] Community Engagement Plan 2 ACKNOWLEDGEMENTS Oro Valley Town Council Mayor Joseph Winfield Vice Mayor Melanie Barret Councilmember Harry Greene Councilmember Joyce Jones-Ivey Councilmember Steve Solomon Councilmember Tim Bohen Councilmember Josh Nicolson Planning & Zoning Commission Jacob Herrington, Chair Joseph Nichols, Vice Chair Commissioner Skeet Posey Commissioner Anna Clark Commissioner Kim Outlaw-Ryan Commissioner Dan Sturmon Advisory Group Members All Town Council, board and commission members were invited to participate in the advisory group. Special thanks to the following contributors: Board of Adjustment Joseph Affinati • Stephen Roach • Thomas Gribb Budget and Finance Commission Heather Laird • James Beasley* Jennifer Carr • John Fortunato Historic Preservation Commission Auvie Lee • Joan Pliego • Michael Paul Parks and Recreation Advisory Board Gary Temple • Joanne Moothart Matthew Wood • Phillip Saletta Planning and Zoning Commission Anna Clark • Dan Sturmon • Jacob Herrington Joseph Nichols • Kim Outlaw-Ryan • Skeet Posey Hal Bergsma* Stormwater Utility Commission Gary Mattson • Richard Hawkinson Water Utility Commission Kay Lantow • Tom Marek Youth Advisory Council Alexei Mendez • Allison Kuester • Amiya Lotun Elena Hendrix • Emma Kim • Faith Ryan • Jaden Wu Kennedy Blanchard • Kenna Brock • Liam DaDeppo Riley Goodwin • Tanish Doshi • George Li Town Council Mayor Joseph Winfield • Vice Mayor Melanie Barret Councilmember Harry Greene • Councilmember Joyce Jones-Ivey • Councilmember Josh Nicolson • Councilmember Tim Bohen *Terms ended during this process. Community Engagement Plan 3 I. Introduction ...............................................................................................................4 I. Purpose ......................................................................................................................6 III. Creating the Community Engagement Plan .................................................................8 IV. Changes in the Community .......................................................................................10 V. Community Engagement Guiding Principles ..............................................................12 VI. Key Stakeholders ......................................................................................................13 VII. Communication Methods and Techniques ................................................................14 VIII. Accessibility and Accommodations ...........................................................................21 IX. Strategy for Community Engagement ........................................................................22 X. Accountability and Changes to the Community Engagement Plan .............................24 Attachment #1 – Community Stakeholders in the General Plan Process ...........................25 Attachment #2 – Terms & Definitions for Community Engagement Methods ...................30 TABLE OF CONTENTS Dianne S. Slotten, “Saguaro Sunrise” Community Engagement Plan 4 I. INTRODUCTION The Town of Oro Valley is preparing for the General Plan process. The General Plan is a community-driven, 10-year policy document guiding long-term decisions for the Town’s future. The process to develop the General Plan will be completed over a three-year period, culminating in a public vote to ratify the Town Council’s adopted General Plan in 2026. The initial step in the General Plan process is creation and adoption of a Community Engagement Plan. Community participation and ownership of this effort is critical, even this early in the process, and it helps shape this document. The contents of this plan reflect and incorporate the work of a resident advisory group and results from a community survey. The General Plan is the “community’s action plan” to further enhance Oro Valley’s high quality of life. It must be transformed in the public eye from an esoteric technical planning document into an actionable planning tool, from its name to its final content. The General Plan process is a unique opportunity for residents and stakeholders to engage with the Town to establish priorities and guide the future of their community. When people from all walks of life come together to discuss, debate and listen to one another, the Town gains a larger understanding of who it represents and how community members want to move forward. The planned project phases are: PHASE 1 (LET’S TALK) Significant community outreach will be used to create dialog within the community to share information and gather input on the vision and priorities that will guide the development of the General Plan. PHASE 2 (LET’S THINK) A draft of the General Plan will begin to take shape with goals and policies for the elements identified during Phase 1. The draft Plan will be reviewed by the community, committees, boards, commissions and stakeholders. PHASE 3 (DO IT! MAKE IT SO) Adoption of the updated General Plan will occur through a formal public review process: 1. Final draft review by committees 2. Review by agencies identified in state statute 3. Opportunities for community review 4. Public hearings by the Planning & Zoning Commission 5. Public hearing and adoption by the Town Council 6. Ratification: A community outreach education campaign resulting in informed voting on the updated General Plan by Town voters. Community Engagement Plan 5 THIS COMMUNITY ENGAGEMENT PLAN IS DESIGNED TO: • Provide the community and stakeholders with diverse and meaningful opportunities to voice their ideas and concerns. • Target the Town’s full range of demographics using a variety of ways to consult and collaborate with them. • Instill a high level of confidence to prioritize completion of identified General Plan action items over the next ten years. • Help translate intensive community awareness and involvement into a high voter approval margin results in 2026. Understanding what residents’ concerns are and the aspirations they hold for their community are essential to the success of the General Plan process. Using the Community Engagement Plan as a guide will promote a sense of community ownership ultimately resulting in an improved, supported, and sustainable General Plan. The 2026 General Plan aims to replace the Town’s current General Plan called Your Voice, Our Future, which was adopted and ratified by voters in 2016. The General Plan will guide public policy and actions that both define the character of Oro Valley and sustain its functioning. Community Engagement Plan 6 II. PURPOSE LEGAL REQUIREMENTS An Arizona state law known as the Growing Smarter Act mandates community planning. In terms of process, Arizona Revised Statute (ARS) 9-461.06 requires that a municipality’s General Plan be readopted or a new one be adopted every ten years by the voters. The current Your Voice, Our Future General Plan will expire in November 2026. The goal is to have the new General Plan adopted by the Mayor and Council in time to be placed on the ballot in 2026. This Community Engagement Plan establishes strategies that exceed the state mandates in the Growing Smarter Act. ARS § 9-461.06 requires that municipalities’ “governing bodies shall adopt written procedures to provide effective, early and continuous public participation in the development and major amendment of general plans from all geographic, ethnic, and economic areas of the municipality.” Furthermore, the “procedures shall provide for: a. The broad dissemination of proposals and alternatives b. The opportunity for written comments c. Public hearings after effective notice d. Open discussions, communications programs and information services e. Consideration of public comments Community Engagement Plan 7 IMPORTANCE OF THE GENERAL PLAN This Community Engagement Plan was designed to support the Town’s primary goal of developing a community- driven, consensus-based and voter-ratified General Plan. To generate vision, goals and policies that resonate with the community and are broadly endorsed by voters, the Community Engagement Plan will promote the creation of a General Plan that: • Sets the values, vision, goals and priorities that build on Oro Valley’s quality of life • Builds a sense of community by reflecting the diverse perspectives of all residents • Provides a roadmap that guides Town decisions • Provides continuity and certainty that results will be achieved • Identifies shared priorities of all age groups • Is a living document, ensuring flexibility and relevance over time • Represents the community’s proposed action plan The Community Engagement Plan outlines the steps to encourage and solicit community involvement in the process. It identifies specific methods and techniques that motivate members of the community to: • Be informed about what the General Plan is, how it is prepared and how it is used • Communicate needs and expectations for the future • Work together on ways to address key community issues or goals for the future • Contribute to achieving voter ratification Community Engagement Plan 8 III. CREATING THE COMMUNITY ENGAGEMENT PLAN COMMUNITY ENGAGEMENT ADVISORY GROUP All key elements to develop this Community Engagement Plan were derived from a Community Engagement Advisory Group (CEAG) and a public survey promoted to residents throughout the month of January 2023. The result is a sound Community Engagement Plan with proven techniques to engage stakeholders as well as new methods to reach and involve more of the community. The CEAG comprised members of the Town Council and the following Town of Oro Valley boards, commissions and advisory groups: • Board of Adjustment • Budget and Finance Commission • Historic Preservation Commission • Parks and Recreation Advisory Board • Planning and Zoning Commission • Stormwater Utility Commission • Water Utility Commission • Youth Advisory Council The Community Engagement Advisory Group (CEAG), February 2023 Community Engagement Plan 9 The Oro Valley residents who formed the advisory group were tasked with shaping the upcoming General Plan community engagement process. In collaboration with Town staff and a local engagement firm, Gordley Group, the advisory group: • Shared knowledge about the importance of the General Plan and identified changes in the community since the previous General Plan effort • Provided opinions regarding key areas of focus for the next General Plan • Identified key stakeholders and community engagement principles • Analyzed results of a community survey and helped shape a communications strategy to reach Oro Valley’s broad demographic range • Selected a preferred communication strategy among three community engagement levels • Collaborated to create customized community engagement strategy • Achieved consensus on the community engagement plan COMMUNITY ENGAGEMENT SURVEY Community input is foundational to the General Plan process. A community-wide survey was published to identify the best ways to engage the community. The survey was promoted through: • The Town’s Vista Newsletter • Explorer Newspaper print ad and article • Social media • Citizen blogs and social media posts • Direct emails to Community Academy graduates and stakeholder groups • Rancho Vistoso Newsletter and other HOAs • The Town’s Boards and Commissions The Community Engagement Survey was completed by 706 people. The overall results have a precision of at least +/- 3.7 percent at the 95 percent confidence level (meaning there is 95 percent confidence that the survey results reflect the overall opinions of Oro Valley residents who are like the survey respondents to within plus or minus about 4 percentage points on any answer). The results of the survey were reviewed by the advisory group to guide decision-making, and the results were incorporated into this plan. Notable survey takeaways include: • Notification methods: Residents currently receive information about Town programs and events through various methods. They prefer to receive information via email or a website. To bridge the current notification methods with the preferred methods, a variety of options must be used throughout the General Plan process. • Community input: Methods that provided flexibility and convenience were top choices. This includes online surveys, an interactive website and informational videos. Respondents also preferred opportunities to provide input at businesses or events they are already attending. To ensure everyone’s voice is heard, a multi-layered approach must be used to gather community input. ADOPTION The advisory group incorporated the survey results to create the primary components of this plan. This includes the communication methods, tools and an engagement strategy that was selected from multiple options. The group achieved consensus on the engagement strategy and plan that will be considered by the Planning and Zoning Commission on March 7 and the Town Council on March 15, 2023. Community Engagement Plan 10 IV. CHANGES IN THE COMMUNITY ACHIEVEMENTS AND OPPORTUNITIES The Your Voice, Our Future General Plan was ratified by the voters in 2016. Extensive public outreach was conducted over a three-year process, which resulted in thousands of comments, numerous events and committee meetings (see graphic). This resulted in a plan that resonated with the community and was supported by 71 percent of the voters. Several things were done well with the last General Plan effort. This included a comprehensive and interactive website, booths at existing events and businesses people frequent and a survey provided in multiple formats. The recent survey conducted in January 2023 indicated that 307 of the 709 survey respondents did not participate in the 2016 General Plan process. Of those 307 indviduals, 55 percent were not Oro Valley residents at the time, and 40 percent were unaware of the General Plan. This provides an opportunity to increase awareness and transparency of the General Plan effort. DEMOGRAPHIC CHANGES Oro Valley’s population is increasing with notable changes to the Town’s demographic profile. As a result, the communication methods outlined later in this Community Engagement Plan have been adapted accordingly to meet the communication needs and preferences of the community. Table 1 below shows the Town’s population grew by nearly 15 percent from 2010 to 2020, according to U.S. Census data. This population growth was driven mainly by increases in racial and ethnic minority groups. The average age of Town residents is 54 years, an increase of four years between 2013 and 2021. This, combined with the decreases in the average number of people per household and households with children under 18, indicates that the Town has fewer young families than it did during the last General Plan process. Table 1: Demographic Changes 2010 2020 % INCREASE TOTAL POPULATION 41,011 47,070 15% RACE AND ETHNICITY One race 40,029 42,008 5% White 36,825 37,448 2% Black or African American 617 776 26% American Indian and Alaska Native 179 228 27% Asian 128 2,043 1,496% Native Hawaiian and Other Pacific Islander 54 57 6% Some other race 1,070 1,456 36% Two or more races 982 5,062 415% Hispanic or Latino (of any race)4,808 7,141 49% Not Hispanic or Latino 36,401 39,374 8% Source: U.S. 2020 Census Community Engagement Plan 11 The 2013-2021 data also revealed that the Town’s education and income are higher than the other jurisdictions in the region. Median income increased by 29 percent to over $92,000 per household. Not shown in the table but very important to community engagement planning is that Town residents are also highly connected digitally, with more than 93 percent of households having internet access. COMMUNITY CHANGES Beyond analyzing demographics, the advisory group noted the following changes in Oro Valley over the past 10 years: • Increased traffic but fewer accidents due to roadway improvements and street design • Street maintenance and more multi-use paths, bike, and nature trails • Park improvements, including the opening of the Aquatic Center and expansion of Naranja Park, and more open space areas • More schools, healthcare facilities, primary employers, restaurants, and experience- based businesses • Opportunity to build on Oro Valley’s tech industry with changes in the workplace • Limited land availability leading to more redevelopment • Increase in the number of houses and a decline in affordability • Increased water consumption with growth • High quality of Oro Valley’s architecture, landscaping, cleanliness, etc. • Increased public strife and stronger opinions about government Based on these changes, the advisory group identified the following topics likely to be focal points of community discussion. This list was updated to incorporate the results from the survey. It is important to note that the actual topic areas will evolve throughout the community engagement process as we learn from a broad cross-section of residents and stakeholders. • Water • Environment and Open Space • Development, Growth and Housing • Transportation • Public Safety • Parks and Recreation • Climate and Sustainability Community Engagement Plan 12 V. COMMUNITY ENGAGEMENT GUIDING PRINCIPLES To meet the Town’s goal for a voter-ratified General Plan, this Community Engagement Plan is designed to connect residents to the Town and to each other. This connection will result in broadly-supported and more sustainable decisions. The advisory group established the following guiding principles for community engagement. These guiding principles are a set of values incorporated into this plan that will provide direction throughout the community engagement process. • Be Inclusive and Prioritize Community Input • Ensure that community engagement for all residents remains the highest priority and provides opportunities for everyone to be involved and share their input. • Plan for a variety of outreach options—including meeting people at places they already frequent—to reach a broad range of audiences, especially those who aren’t typically engaged. • Be Engaging and Effective • Make outreach efforts sincere, creative, collaborative, interactive and fun. • Be intentional, with clearly stated objectives and messaging. • Be Organized, Efficient and Timely • Maximize the use of existing resources and add resources that improve efficiency and effectiveness. • Provide regular public updates throughout the General Plan development process. • Be Fair and Open • Provide a comprehensive and equitable process that yields meaningful, purposeful and authentic results. • Provide Understandable and Accessible Information • Utilize open communication and transparency to show results and impact. • Ensure information and opportunities are accessible to all geographical areas of the community and to residents of all ages and abilities. GUIDING PRINCIPLES FOR COMMUNITY ENGAGEMENT Inclusivity Inclusive of all ages Inclusive Inclusive of all rep-resented groups All age groups are included Disabled are includ-ed Inclusion Diversity Inclusive Diverse Enlists participation by citizens Outreach must be inclusive to reach a broad and diverse audience Includes people from all parts of the community No one feels left out Find people who do not normally get involved Inclusive Broad Diverse Includes different demographics and regions Reaches all ages Inclusive of all rep-resented groups Includes all stake-holders Who-Level of ParticipationInvolves as many people as possible Everyone is included High participation There is opportunity for involve-ment Public involvement Space for unheard members of the com-munity Covers everyone Everyone can provide input Focus on OV residents High % of the population is included Public involvement is the highest priority and must include everyone in the community. Participants are invested in the community Focus on HOA to encourage participa-tion Available to all Everyone is involved Participa-tion is high Many people participate People have gone through the development process People live here and invested in the community Community Engagement Plan 13 VI. KEY STAKEHOLDERS The Town’s residents are the primary stakeholders in the community engagement effort. There are also subgroups that include people and organizations with shared interests ranging from subject matter experts to regulatory agencies. The Community Engagement Advisory Group refined the list of stakeholders by reviewing those identified during the last General Plan process and updating the list to ensure an inclusive process The Growing Smarter Act defines a broad spectrum of stakeholders. The law requires that the governing body “Consult with, advise, and provide an opportunity for official comment by public officials and agencies, the county, school districts, associations of governments, public land management agencies, the military airport… other appropriate government jurisdictions, public utility companies, civic, educational, professional and other organizations, property owners and citizens generally to secure maximum coordination of plans and to indicate properly located sites for all public purposes in the general plan.” This mandate aligns with the Town’s objective to be inclusive. Attachment 1 contains the updated comprehensive stakeholders’ list identified through the development of the Community Engagement Plan. Each will be contacted and invited to participate. Because it is important that the Town pays attention to the best ways to reach and listen to all groups, stakeholders will be asked to identify additional stakeholders, groups, organizations and opportunities for community involvement. The advisory group also prioritized and established the roles of each stakeholder group in the General Plan Process below: • Priority 1 – Work closely together with residents to involve and reach consensus on the community’s vision, values, goals and elements of the General Plan. • Young adults (16-24) • Workforce (25-64) • Older adults (65+) • Priority 2 - Work together with interested parties and field experts to share ideas and information. Below is a list of major subgroups of stakeholders currently identified. • Parks and Recreation Groups • Water and Resources Groups • Environment / Open Space Groups • Public Health and Safety Groups • Business / Employment Groups • Development / Growth / Housing Groups • Faith-Based Organizations • Schools • Arts and Culture Groups • Transportation Groups • Other Interest Groups (e.g., Homeowner Associations, Rotary Clubs, etc.) • Priority 3 - Work with regulatory groups to gather information and consult on goals, policies, and actions. • Government agencies (State, local, etc.) • Regional jurisdictions All boards, commissions, advisory groups and councilmembers will be routinely updated throughout the General Plan process and invited to participate in all the engagement methods described in the following section. Community Engagement Plan 14 VII. COMMUNICATION METHODS AND TECHNIQUES In keeping with the Community Engagement Plan’s guiding principles, communication methods and techniques are designed to reach a broad spectrum of residents and stakeholders and educate the community about the process, garner meaningful input and ultimately, obtain voter ratification. Engaging the community will provide a sense of ownership for the General Plan and build trust in the Town, resulting in quality participation and a greater likelihood of voter support. Building a General Plan that stays relevant as it guides Town decisions over the next 10-years must also be is reflective of the community’s broad range of demographics. To provide ample opportunity for residents and stakeholders to participate, a variety of communication methods and techniques will be employed. Singular methods or techniques tend to resonate with only a portion of residents. Rather than use a “one size fits all” approach, multiple methods and techniques are necessary to include everyone in the conversation, ensuring participation by Oro Valley’s diverse age demographics. By ensuring opportunities are welcoming and convenient, the pool of participants will be expanded. To that end, social media tools and small gatherings in convenient locations are key engagement methods. This approach will be supplemented with traditional community outreach, such as community open houses. Public and stakeholder meetings, focus groups, small group gatherings and other activities will be organized to produce results. The following strategies will be used to provide an efficient, effective and transparent process: • Participants’ roles and anticipated time commitment as well as proposed activity outcomes will be clearly defined • Facilitators will ensure there is time for participants to get acquainted with each other, the issues, and the process • Activities will be designed so that participants have the time to understand different points of view and resolve issues that may arise • Participants will be encouraged to develop a common sense of purpose and definitions of challenges faced by the community • Participants will be encouraged to connect with and educate one another • Each meeting will show how previous public input has been incorporated into the General Plan • Next steps will be clearly outlined Purple stars were added by the advisory group Youth (18-24) Workforce (25-64) Older Adults (65+)OutreachAmbassadors Digital Ads Print Ads Online EngagementWebsite Info Videos Social Media Online Surveys E-newsletters Online/hybrid meetings In-personFocus Groups Committees Instant Polling Topic-based open houses/ booths in the community Small group meetings Community Engagement Plan 15 The tables on the following pages include a toolbox of recommended methods and techniques, with the corresponding target audiences. The methods are broken out between general awareness efforts and those that are intended to target and engage specific groups. Attachment #2 includes a description of key terms and definitions used in the tables. The timing of communication methods and techniques is a key to success. Each will be strategically implemented during targeted phases of the project to maximize effectiveness, and key milestones in the process will be appropriately acknowledged and celebrated. Community Engagement Plan 16 PHASES Objective: Increase awareness, inform, and educate the entire community about the General Plan, its process and ultimately the result to be voted on by the public. Let’s Talk Let’s Think Make it So! General Plan interactive website/web page continuously updated as a “hub” for information and engagement: Integrated with Town’s main website and includes videos, maps, idea walls, discussion boards, comment sections, surveys, etc X X X Informational and educational videos or webinars to provide convenient information: • Long-form videos over 3 minutes • Short-form videos and clips under 3 minutes X X X Social media to provide continuous updates and information to all age groups: For example: Facebook, Twitter, YouTube and/or Nextdoor. X X X Advertisements placed at various levels throughout the process: Print and digital ads in the following publications: • Explorer Newspaper • Digital ads and sponsored social media posts • Vista Newsletter • Water Utility bill inserts (through mail and email) • Oro Valley Style Magazine X X X Articles or interviews to educate and celebrate key milestones: • Vista Newsletter • Pitch stories to media outlets, including print, television and radio X X X Other Town resources to provide updates at key milestones: • Media releases • Parks and Recreation email blast • Oro Valley Police Department Citizen Academy and volunteers • Community Academy graduates • Town’s main website: featured content and calendar of events X X X 1. GENERAL AWARENESS FOR ALL STAKEHOLDER GROUPS Community Engagement Plan 17 Other potential promotional tools: • Signs posted at community gathering areas and key intersections. • Vehicle signage – car magnets on Town vehicles and available for the community • Clickable banners at the bottom of Town emails • Flyers/handouts at community events and gatherings X X X Promotion at meetings or events out in the community: • Public meetings and open houses • State of the Town Address • Town events • At gathering areas or community organizations (e.g., parks or the library) X X X Ambassadors and advocates: • Phases 1 and 2: Residents and/or representatives of all age groups, HOA, etc. who attend and/or speak at events throughout the community. The aim is to invite the community to participate and gather feedback for the General Plan process. • Phase 3: Community volunteers and leaders whose purpose is to help advocate community participation and “get out the vote.” X X X Educational updates via organizations’ emails and communications: • Citizen blogs and social media groups (e.g., Let Oro Valley Excel or Take Back Oro Valley) • Homeowner associations (e-newsletters, meetings, etc.) • OV Chamber of Commerce (e-newsletters and events) • Schools (e-newsletters, school clubs, PTAs, etc.) • Faith-based organizations (bulletins, e-newsletters, etc.) • Community organizations (OV Historical Society, sports and recreation groups’ emails and events, etc.) • Other similar groups X X Direct correspondence at key milestones and engagement opportunities • Postcards mailed to all homeowners and/or voters • Text messages to subscribers X X Community Engagement Plan 18 Priority 1: Residents PHASES Objective: Work closely together with residents to involve and reach consensus on the community’s vision, values, and goals and elements of the General Plan. Let’s Talk Let’s Think Make it So! Young Adults (18-24) Ambassadors X X X Phone and online surveys X X X Instant polling at meetings X X X Focus groups X X X School clubs, classes or presentations X X X Website X X X Committees X Workforce (25-64) Ambassadors X X X Phone, online and print surveys X X X Instant polling at meetings X X X Website X X X Topic-based open houses / booths at events in the community (e.g., coffee shops, restaurants, country club, community centers, schools, etc.) X Booths at existing events and businesses X X Committees X Older Adults (65+) Ambassadors X X X Phone, online and print surveys X X X Focus groups X X X Website X X X Topic-based open houses / booths at events in the community (e.g., coffee shops, restaurants, country club, community centers, schools, etc.) X Small group meetings at their locations X X Committees X 2. TARGETED ENGAGEMENT All groups included in targeted engagement will be informed through the methods used for general awareness. The tools provided below are potential ways to gather information and feedback for the General Plan effort. Community Engagement Plan 19 Priority 2: Field Experts and Community Groups/ Organizations PHASES Objective: Work together with interested parties and field experts to share information and ideas. Let’s Talk Let’s Think Make it So! Development, Growth or Housing Groups Representation at their meetings or events X X X Neighborhood gatherings X X X Instant polling at meetings X X X Focus group meetings (e.g., with realtors, landowners and apartments)X X X Forums or Summits X X X Open houses or booths in community gathering areas X X X Committee participation X Parks and Recreation Groups Representation at their meetings or events X X X Instant polling at meetings X X X Focus group meetings X X X Committee participation X Business and Employment Groups Representation at their meetings or events X X X Instant polling at meetings X X X Focus group meetings X X X Forums or summits X X X Open houses or booths at businesses X X X Committee participation X Water Resource Groups Representation at their meetings or events X X X Instant polling at meetings X X X Focus group meetings X X X Committee participation X Environment and Open Space Groups Representation at their meetings or events X X X Instant polling at meetings X X X Focus group meetings X X X Committee participation X Public Health and Safety Groups Representation at their meetings or events X X X Instant polling at meetings X X X Focus group meetings X X X Committee participation X Community Engagement Plan 20 Arts and Culture Groups Representation at their meetings or events X X X Instant polling at meetings X X X Committee participation X Transportation Groups Representation at their meetings X X X Instant polling at meetings X X X Committee participation X Churches Representation at their events X X X Instant polling at meetings X X X Member led booths at events or meetings X X X Focus groups X X X Committee participation X Schools Representation at their events X X X Instant polling at meetings X X X Youth led booths at events or meetings X X X Focus groups with PTA, clubs, etc. X X X Ambassadors X X X Homeowner Associations Representation at their events X X X Member led booths at events or meetings X X X Ambassadors X X X Other Community Organizations Representation at their events X X X Instant polling at meetings X X X Member led booths at events or meetings X X X Priority 3 – Regulatory Groups PHASES Objective: Work with regulatory groups to gather information and consult on goals, policies, and actions. Let’s Talk Let’s Think Make it So! Regulatory Groups Final review X X X Representation at their meetings or events X X X Committee participation X Community Engagement Plan 21 VIII. ACCESSIBILITY AND ACCOMMODATIONS When planning public and stakeholder meetings, small gatherings, focus groups and other outreach activities, opportunities will be made as accessible and convenient as possible while considering available resources. For example: • In-person meetings and events will be held in locations accessible to people with disabilities and whenever possible • Outreach opportunities will be scheduled at different times, including non-traditional business hours such as weekend and evening events, and every effort will be made to avoid conflict with other community activities • When possible, activities will be scheduled in conjunction with other Town or community activities to maximize participation • Community engagement opportunities will occur in different areas throughout the Town to reach as many people as possible. Opportunities will be actively mapped and evaluated throughout the process to ensure equitable distribution, balance and inclusion. • When applicable, online or hybrid meetings will be conducted • When possible, meetings and/or events will be recorded • When possible, QR codes will be printed on marketing material that guides people to the website, survey, etc. Every effort will be made to accommodate people with special needs who would like to participate. Notifications for public meetings will include the following language or similar Town-approved language: “For accommodations, materials in accessible formats, foreign language interpreters and/or materials in a language other than English, please contact [person] and [phone number] or [email address] at least five business days in advance of this scheduled event.” Key information, such as a statistically valid survey, will be made available in Spanish. Additional Information related to the General Plan process will be made available in languages other than English, as requested. Community Engagement Plan 22 IX. STRATEGY FOR COMMUNITY ENGAGEMENT All key elements used in the development of this Community Engagement Plan were reviewed and discussed by the Community Engagement Advisory Group (CEAG). The result is a sound plan with a blend of up-to-date techniques to engage the public in a variety of methods including in-person, virtually, in print and online, with outreach efforts specifically intended to reach and inform more of the community than were involved in prior efforts. Three community engagement scenarios were developed containing increasing levels of community outreach (base, intermediate and comprehensive). The CEAG reviewed the scenarios selected and customized their preferred strategy during their meeting on February 16, 2023, as shown below: Consultant Services and Website Quantity Brand development ✓ Creative materials, displays, templates ✓ Design and publishing of General Plan ✓ Research, compiling information, drafting and review ✓ Marketing/Media planning, strategy, placement ✓ Community engagement, strategy, planning and project administration ✓ Interactive website 1 Consultant designed video 2 Statistically valid survey 1 Advertising Quantity Explorer Newspaper Ad - Full Page 1 Explorer Newspaper Ad - Half Page 3 Explorer Newspaper Ad - Quarter Page 20 Digital advertising schedules 3 Water Utility bill insert 1 OV Style Magazine ads 4 Strategy for Community Engagement Has everything you want Has a good mix w/out overloading Probably the best compromise A good increase from the base last time Good compromise w/ good engagement Comprehensive is too big of a jump (base was successful last time) Increase population = increased costs Midterm election as well. So good compromise Good compro-mise but need some compre-hensive level supplies Better, more services for the money Jump in price manageable from Base to Intermediate Good value, but large difference between this and compre-hensive costs Good balance, but be judicious Opportunity to re-evaluate if things should change or not workout Community Engagement Plan 23 Vista Newsletter Multiple E-newsletter (Town and stakeholder groups)Multiple Social media (Price to sponsor is included in digital ads)Ongoing Town website Ongoing Media releases Multiple Banner on Town emails Ongoing Info videos 10 Informal paper or online surveys 10 Text messaging (to people opted in)Y Promotion and Supplies Quantity Ambassador rewards and incentives 48 New retractable banner stands 1 Retractable banner inserts for Town-owned banner stands 2 Tablecloths 2 Branded polo shirts or sweatshirts 175 Advertising on Town vehicles 60 Event promotional items (stickers, pens, small car magnets)5000 Signage for streets and community gathering places 24 Printing and Mailing Quantity Postcards mailers 3* Materials printing 3.5 years * Two mailers to all households and 1 mailer to registered voters only. Meetings and Events Quantity Instant polling 3.5 years Rental fees for space 3 Speaker in a box 24 Small meetings (stakeholder group meetings, interviews and 1:1, focus groups, school clubs, and Town dept. meetings)20 Medium-sized meetings (Board/Commission workshops, neighborhood gatherings, forums, summits, and open houses)35 Committee meetings 36 Stakeholder meetings 20 Large meetings or events (Kick-off, open houses, community events)39 Personnel and Training Quantity Senior Planner (Temporary position)✓ Office Specialist (PT- temporary position)✓ Training ✓ Community Engagement Plan 24 X. ACCOUNTABILITY AND CHANGES TO THE COMMUNITY ENGAGEMENT PLAN ACCOUNTABILITY The Community Engagement Plan was created by an advisory group with input from other residents through their participation in an online survey. Throughout the process, accountability for plan implementation will be maintained and presented to the community and the advisory group. All community engagement methods will be documented for future use and understanding of how the program was conducted, how the public responded and how the results of the outreach were used in the development of the General Plan. Documentation will be updated online throughout the process and will include: • The final adopted Community Engagement Plan • Copies or links to information and educational materials • List of earned media/publicity obtained and, to the extent possible, links to or copies of news articles, stories, display ads, etc. • Summaries and recordings, when possible, of public and stakeholder meetings, focus groups and small group gatherings to show outcomes To ensure that the process is inclusive and is achieving the Community Engagement Plan goals, the following evaluation system will be utilized: • Staff administering this Community Engagement Plan will review the effectiveness of implementation on a regular basis to confirm it is meeting goals and the guiding principles identified herein as well as the requirements mandated by state law. • Updates on the Town’s progress in implementing the Community Engagement Plan will be made to the Planning & Zoning Commission and Town Council at the end of each phase. • As part of the General Plan process, a report will be presented to the Planning & Zoning Commission and Town Council analyzing the results of public engagement efforts at the end of the process.. CHANGES TO THE COMMUNITY ENGAGEMENT PLAN As the Town implements the Community Engagement Plan, flexibility is a necessary component. Opportunities for feedback regarding community engagement activities will be provided through the project website, surveys, social media, meetings, forums, open houses, and other methods identified in this plan. Feedback will be reviewed, and adjustments will be made where warranted. This plan is a living document that may need to be changed to respond to lessons learned during implementation. If one method proves more or less effective than another, resources will be adjusted accordingly. Town Council will be informed of any significant changes to the program. Community Engagement Plan 25 ATTACHMENT #1 – COMMUNITY STAKEHOLDERS IN THE GENERAL PLAN PROCESS Priority 1 - Work closely together with residents to involve and reach consensus on the community’s vision, values, goals and elements of the General Plan. Residents: Total Population: 47,070 Older adults/retirees (65+): 34% Workforce (25-64): 42% Students (24 & under): 24% Total households: 20,754 Households with children: 20% Households without children: 80% Households with people 60+: 60% Hispanic/Latino community Housing Choice voucher holders McKinney-Vento Act: Homeless people, including those not living on the street. Casas Adobes area Veterans Part-time residents Retirement homes/assisted living Priority 2 - Work together with interested parties and field experts to share ideas and information. Development / Growth / Housing Groups *Regulatory: Arizona Commerce Authority Arizona State Land Department (ASLD) Bureau of Land Management County and local planning departments Pima County Flood Control District Other: Metropolitan Pima Alliance Southern Arizona Home Builders Association (SAHBA) Home builders Tucson Association of Realtors Owners of vacant land – large and small Site selectors Consultant groups Arizona Multi-housing Association Arizona Housing Coalition Institute of Real Estate Management Homeowner Associations Community Engagement Plan 26 Parks and Recreation Groups *Regulatory: U.S. Forest Service National Park Service Arizona State Parks & Trails Pima County Natural Resources, Parks and Recreation Santa Catalina Ranger District Catalina State Park Coronado National Forest Other: Users of parks and rec facilities El Conquistador Country Club Golf Association Governing Board Other boards affiliated with golf courses in or adjacent to Oro Valley Southern AZ Hiking Club Representatives for The Loop Sports (including youth) groups. Tucson Off-Road Cycling & Activists (TORCA) Arizona Heroes Memorial Friends of Pusch Ridge Oro Valley Sports Alliance Southern AZ Veterans’ Memorial Cemetery Bicycle clubs Running groups Visitors/Tourists Sonoran Desert Mountain Bicyclists Water and Resources Groups *Regulatory: Arizona Department of Water Resources Bureau of Reclamation Other: Santa Cruz Watershed Sonoran Institute Tucson Water Department Metropolitan Water District Southern Arizona Leadership Council (SALC) Arizona Department of Environmental Quality (ADEQ)   Environment / Open Space Groups *Regulatory: U.S. Fish & Wildlife Service Arizona Game and Fish Department Sonoran Desert Conservation Plan Arizona State Land Department Other: Coalition for Sonoran Desert Protection Tucson Audubon Society Sonoran Institute Dark Skies Association Sierra Club Center for Biological Diversity Friends of Catalina State Park Preserve Vistoso Community Engagement Plan 27 Public Health and Safety Groups *Regulatory: Pima County Health Department Other: Oro Valley Police Department Oro Valley Hospital Medical Clinics Private Medical Practices Rural Metro and Golder Ranch Fire District Business / Employment Groups *Regulatory: Arizona Commerce Authority Other: Sun Corridor Inc. (previously TREO) Oro Valley Chamber of Commerce Roche Tissue Diagnostics Amphitheater Unified District Simpleview Oro Valley Hospital El Conquistador Tucson UA College of Veterinary Medicine Grocery and retail stores Employees Small or local businesses   Faith-Based Organizations St. Elizabeth Ann Seton Catholic Church Saint Odelia Catholic Church Church of the Apostles Oro Valley Church of the Nazarene Oro Valley United Church of Christ St. Mark Catholic Church Pusch Ridge Christian Church Vistoso Community Church King’s Cross Anglican Church Church of Jesus Christ of Latter-day Saints Resurrection Lutheran Church Dove Mountain Lutheran Church St. Andrew’s Presbyterian Church Zion City Church – OV Campus Canyon Del Oro Bible Church Chabad of Oro Valley North Valley Baptist Church Summit Ridge Community Church Community Engagement Plan 28 Other Interest Groups *Regulatory: Town of Oro Valley Amphitheater Unified District Marana Unified School District Town of Marana City of Tucson Catalina Coordinating Council Pima Council on Aging Worker Connection Other: University of Arizona Pima Community College Oro Valley Rotary Club Oro Valley Optimist Club Catalina-Oro Valley Lions Club Oro Valley Citizen Advisory Boards and Commissions Let Oro Valley Excel (LOVE) Blog Take Back Oro Valley Public libraries and patrons Friends of the Oro Valley Public Library Oro Valley Democrat and Republican organizations YMCA Jewish Federation Northwest Charitable organizations in OV AARP TEP Community Foodbank of Southern AZ TV and Radio Stations Bond holders Senior centers Special groups or associations Rotary, Lions and Kiwanis Clubs Schools Casas Christian School Wilson K-8th School Pusch Ridge Christian Academy Basis Oro Valley Ironwood Ridge High School Canyon del Oro High School Painted Sky Elementary School Immaculate Heart Academy Resurrection Lutheran Child Development Center La Cañada KinderCare Leman Academy Oro Valley Innovation Academy Oro Valley UA College of Veterinary Medicine Nearby schools outside of OV (e.g., Cross Middle School) Kids and students PTOs Sports teams Student Councils Government classes Topic related clubs (e.g., environment or art clubs) Community Engagement Plan 29 Arts and Culture Groups Southern Arizona Arts & Cultural Alliance (SAACA) Oro Valley Historical Society Santa Cruz Valley Heritage Alliance Tohono Chul Gardens/Galleries and Bistro Tourism groups Southern Arizona Arts Guild Sun City of Oro Valley Oro Valley Theatre Company Transportation Groups *Regulatory: Pima Association of Governments (PAG) Regional Transportation Authority (RTA) Arizona Department of Transportation (ADOT) Pima and Pinal County Departments of Transportation Other: Tucson Airport Authority Living Streets Alliance Amtrak Tucson Station SunTran * Priority 3 - Work with regulatory groups to gather information and consult on goals, policies, and actions. Community Engagement Plan 30 ATTACHMENT #2 – TERMS & DEFINITIONS FOR COMMUNITY ENGAGEMENT METHODS Ambassadors: A community member who acts as a representative or promoter of the project. Boards & Commissions Workshops: Individual sessions with all Town boards and commissions to invite participation, identify issues and review General Plan items. Topics will be oriented toward the specific focus of each board and commission. Committee(s): Each committee comprises Oro Valley residents and is categorized by specific topic areas. Committees are responsible for reviewing drafts developed by staff. Citizen Academy: A cohort of citizens that participates in a twelve-week program that provides them information about Oro Valley’s Police Department to dispel suspicions and misconceptions within the community and provide officers and staff with feedback and concerns. Community Academy: An educational program that provides residents with the opportunity to learn more about their community and local government. Community Engagement: A general category of methods used to engage the larger community for sharing and receiving information. Also known as Community Outreach and Public Participation. E-Newsletters: An electronic report containing news updates provided by a particular agency or group. Focus Group(s): Group meetings convened to discuss topics with special training and interest in a specific topic. Informal Surveys: Surveys that are created to directly gather input at specific events or online by self-selected respondents. Instant Polling Tool: A program that supplies quick, informal polls or surveys that can be used to gauge understanding at various points during the learning or engagement process. Interactive Website: A site that promotes interactions with users. Rather than a traditional website that is more of a one-way form of communicating information, an interactive website encourages two-way communication and engagement among visitors using interactive elements. Neighborhood Gatherings: Neighborhood block meetings organized by interested residents. Ambassadors or staff members will initiate discussions regarding the vitality of the community. Media/News Release: Media alerts to invite participation and share important milestones in the process. Newspaper Article: Articles inviting participation, analysis of key community issues and reporting general plan update progress. Open House: Opportunity for residents to meet with staff and community leaders to discuss quality of life issues and/or elements of a draft General Plan. Orovalleyaz.gov: The Town’s primary website, which will be used to display General Plan information, meeting announcements and background reports. Paid Newspaper Ad (e.g. Explorer, OV Style): Paid or sponsored print advertising to increase participation in event, meeting, survey and web- based discussion opportunities. Pitched Stories: A story idea sent to a news reporter or media outlet intended to convince them to publish a story on the topic or subject described. Ratify/Ratification: Voters’ formal consent of the Town’s adoption of the General Plan through a general election ballot measure, which makes the adoption valid and allows the Town to implement the plan. Community Engagement Plan 31 Postcards: Mailed cards to invite participation in events, electronic surveys and voter ratification. Public Meetings: An established way for people to come together to express their opinions, hear a public speaker or proposed plan, engage in shared learning about a topic, or work together to develop solutions. Public meetings do not have to follow any specific script or agenda. Social Media: Web-based platforms that provide for content creation and information sharing, which will be used to invite residents to participate and share input. Also, notices and updates may be posted to inform and collect comments. Stakeholder Meeting(s): Staff meeting(s) with key stakeholders to discuss potential issues or concern. State of the Town Address: An annual event of approx. 650 attendees and hosted by the Oro Valley Chamber of Commerce, at which the Oro Valley Mayor provides an update on the Town. The event attracts a broad cross-section of community leaders and stakeholders. Surveys in the Explorer Newspaper: Published (printed) survey to identify community values and needs that respondents mail back to the Town. The aim is to reach a broader audience than can be anticipated at meetings. Targeted Digital Ads: A web-based advertisement that is served to a specific audience, which could be a particular demographic, a group or an individual. Targeted Participation: Methods used to “target” specific community groups, locations, and/or topics; rather than the community as a whole. Technical Reports: Baseline information such as census or housing data to use in decision-making. Town Department Review: Internal review process involving Town agencies to ensure timeliness and validity. Town Hall I: Project Kick-off & Future Search: A large event for residents to define project objectives, invite participation and discuss quality of life issues. Traveling Mobile Display: An informational display booth to be used at various events throughout the process. Vista Newsletter: Monthly newsletter published by the Town of Oro Valley. It is distributed in hard copy form as a Water Utility bill insert, posted online and emailed to a subscriber list. Voter Education Postcards or Newsletter: Mailer used to describe the General Plan ballot measure. Water Utility Bill Inserts: A printed piece of collateral inserted in monthly OV Water Utility bills. General Plan Community Engagement Survey Report Overview The Town of Oro Valley is preparing for the town’s next General Plan. The General Plan is a community- driven and voter-approved 10-year action plan guiding the town’s future and will be on the ballot in 2026. Though the official “kick off” for the General Plan process won’t happen until later in 2023, the Town invited community members to identify the best ways to ensure their voice is heard during the process. The Community and Economic Development department administered a survey to gather input from community members to inform a Community Engagement Plan to ensure that residents have meaningful and convenient opportunities to shape Oro Valley’s future through the next General Plan. Methodology The survey was available online, in paper or via the telephone (upon request). A copy of the full survey is available in Appendix A. The survey was promoted through the following: • Town of Oro Valley Vista Newsletter • The Explorer Newspaper (through an article and ad) • Social media • Rancho Vistoso Newsletter • Homeowner Associations • Direct emails to stakeholder groups and community academy graduates • Board and commission members Overall, 706 surveys were completed over the course of January 2023. The overall results have a precision of at least +/- 3.7 percent at the 95 percent confidence level (meaning we can be 95 percent confident that the survey results reflect the overall opinions of Oro Valley residents who are like the survey respondents to within plus or minus about 4 percentage points on any answer). Participants were able to choose whether to participate in this survey, thus introducing a possibility of self-selection bias. Self-selection bias occurs when the group that chooses to participate is not equivalent to the group that opts out. We can assume that individuals that took time to respond to a survey regarding the Town’s General Plan community engagement process are more likely to be highly engaged community members. Therefore, we should interpret these findings as being highly representative of engaged adults in Town of Oro Valley. 2 Key Findings and Opportunities Section 1: Overview of Survey Respondents Opportunities • Since respondents were self-selected, we can assume they represent people who are already actively engaged in the community and comfortable with an online survey. • Community members over the age of 51 years old are over- represented in the survey as compared to the age groups of adults in the wider community. 80% of the respondents were 51+ compared to 20% of younger adults 18-50. • Most respondents live in OV full time. 36% moved here in the past 5 years and 169 respondents did not live here during the last General Plan effort. • Of the 307 respondents who did not participate in the 2016 General Plan process, 55% were not Oro Valley residents at the time and 40% were unaware of the General Plan. • Educate and engage new residents. • Raise general awareness of the plan through marketing. Section 2: Notification Methods Opportunities • Current notification methods (listed from highest to lowest) o Tier 1: Vista newsletter (37%), OV website (37%), Explorer (35%), or social media (34%) o Tier 2: P&R email blast (30%), Town-social media (30%), media release emails (29%), HOAs (25%), or PlayOV.com (22%). o Tier 3: Events or meetings (11%), Town emails (9%), OV Chamber of Commerce (6%), or flyers at Town Hall, etc. (2%) • Preferred notification methods (listed from highest to lowest by combining responses for “Good” and “Excellent”): o Tier 1: Email (94%), Website (78%), Text (62%) o Tier 2: Press release (53%), Vista newsletter (51%), social media (48%), or other existing newsletters (46%). o Tier 3: Explorer ads (39%) and flyers (28%). • Further analysis: o People who did not participate in the last General Plan effort are more likely to get information from the Town’s Vista newsletter and Explorer. o Younger adults (18-50) prefer Town-managed social media accounts and the Town’s main website. o Older adults (51+) prefer the Explorer Newspaper and the Town’s Vista Newsletter. • A multi-layered marketing plan that maintains existing notification methods and incorporates the preferred methods. • Increase use of email notifications possibly as e-blasts, e-newsletters, or website alerts. Section 3: Community Input Methods Opportunities Listed from highest to lowest by combining responses for “Good” and “Excellent”) • Tier 1: Online survey (89%), website (86%), or info videos (65%) • Provide a comprehensive website that incorporates surveys, discussion forums and more in one, easily accessible space. 3 • Tier 2: Workshops or booths at businesses or existing events (50%), phone or email contacts (44%), virtual meetings (43%), paper survey (42%), or social media (40%) • Tier 3: Small group meetings (32%), large meetings (29%), or telephone survey (15%) • Further Analysis o The opportunity to participate through a hybrid format – both online and in-person – was the most important determinate in whether respondents would participate. o When meeting in-person, respondents preferred opportunities at businesses or events they already frequent. • Increase use of videos to inform, educate and show results. • Use a variety of techniques to engage the public, including online, hybrid and in-person options. • Meet people out in the community at businesses or events they already frequent. Section 4: Topics of interest Opportunities • Respondents showed a clear preference for water, land development and public safety as topics of interest. • Young adults and older adults differ in their areas of interest with young adults showing a much larger interested in parks and recreation as well as employment and services than older adults. Provide a variety of ways to verify and discuss the key interest areas with the entire community. Report Sections This report contains the following: • Section 1: Overview of survey respondents • Section 2: Notification Methods • Section 3: Community Input Methods • Section 4: Topics of Interest • Appendix: Copy of survey and complete responses to open-ended questions 4 Section 1: Overview of Survey Respondents Age For this analysis, we are primarily interested in two main age groups – those 18-50 years of age and those 51 years or older. These age groups were identified by Town staff as having the most relevancy in determining how to engage different community member lifestyles. The pie charts below show that community members over the age of 51 years are over-represented in this survey as compared to the adults within the wider community. Gender and Sex Gender identities of survey respondents generally track with Census reported biological sex percentages. 20.1% 79.9% Chart 1: Survey Age Groups 18-50 51+ 36.5% 63.5% Chart 2: Census Age Groups 18-50 51+ 53.7%40.0% 5.8% Chart 3: Survey Gender Identity Female Male Prefer not to answer 51.9% 48.1% Chart 4: Census Biological Sex Female Male 5 Residency Characteristics Most survey respondents live in Oro Valley full-time, with a majority of respondents having lived here between 1-10 years. Familiarity with the Previous General Plan effort Prior to taking this survey, do you recall hearing about the Town of Oro Valley’s 2016 General Plan known as Your Voice, Our Future [YVOF]? 312 individuals had heard about the Town’s 2016 General Plan, while 307 had not and 87 were unsure. Young adults were much less likely to recall whether they had participated in the 2016 General Plan. Familiarity with 2016 General Plan, by Age Recollection 18-50 51+ Yes 15.0% 11.5% Maybe/Unsure 55.0% 40.5% No 30.0% 47.9% Grand Total 140 555 1.0%8.1% 90.9% Chart 5: Oro Valley Residency No Yes, part-time Yes, full-time 0.3% 20.8% 7.8% 10.4% 24.7% 31.9% 4.1% 0 50 100 150 200 250 Not a resident 20+ 16-20 years 11-15 years 6-10 years 1-5 years Less than a year Chart 6: Years of Residency 12.3% 43.5% 44.2% Chart 7: Familiarity with the YVOF General Plan Maybe/Unsure No Yes 6 What was you level of involvement with the last General Plan update (2013-2016)? For this question, if respondents indicated that they were familiar or were maybe familiar with the 2016 General Plan, they were directed to Question 2. Respondents who were not familiar with the 2016 General Plan skipped this question. 399 individuals responded to this question. Respondents were able to select all relevant options. Rates of responses between younger and older adults tracked within the margin of error for this survey. Previous General Plan Involvement 18-50 51+ Difference I voted on the plan (either for or against) 28.1% 26.1% 2.0% I attended public meetings about the plan 7.0% 9.3% -2.3% I attended events where there was an information booth about the plan 7.0% 8.2% -1.2% I completed a survey 24.6% 23.7% 0.9% I volunteered on a committee 5.3% 3.5% 1.8% I spoke with staff or elected officials about the plan 3.5% 6.4% -2.9% I don’t recall 0.0% 0.0% 0.0% I was not personally involved—I only read or heard about it 22.8% 22.1% 0.7% Does Not Apply/I wasn’t an OV resident in 2013-16 0.0% 0.0% 0.0% Other 1.8% 0.8% 1.0% Grand Total 57 376 1.0% 4.0% 6.5% 8.8% 10.0% 24.6% 26.1% 29.1% 0 20 40 60 80 100 120 Other I volunteered on a committee I spoke with staff or elected officials about the plan I attended events where there was an information booth about the plan I attended public meetings about the plan I was not personally involved—I only read or heard about it I completed a survey I voted on the plan (either for or against) Chart 8: Level of Involvement with YVOF General Plan 7 How would you describe the number and type of available opportunities for public engagement in the 2016 General Plan? All 706 respondents were given the opportunity to answer this question. While most respondents were unable to recall the process from 2013-2016, those who were able to recall were split between believing opportunities were just right or not enough. Please tell us why you didn’t participate in the 2016 General Plan. Only respondents who indicated that they were not familiar with the 2016 General Plan were asked to respond to this question. 307 respondents answered. Most respondents where not Oro Valley residents at the time. Very few respondents did not participate in the 2016 General Plan process due to inconvenient opportunities, lack of interest or lack of time. 17.3% 18.4% 0.3% 64.0% Chart 9: 2016 General Plan Opportunities Just right Not enough Too much Unsure/Do not recall 1.0% 1.6% 2.3% 40.1% 55.0% 0 20 40 60 80 100 120 140 160 180 I did not have time to get involved I was not interested in participating The opportunities for involvement were not convenient for me I did not know about the General Plan I was not an Oro Valley resident at the time Chart 10: Reasons for Not Participaing in 2016 General Plan. 8 Section 2: Notification Methods Where do you currently get information about Town news, events, and projects? Town operated communication sources are very popular channels for the survey respondents. We can assume there is some self-selection bias occurring due to the communication channels the survey itself utilized. If a respondent indicated that they received information through their HOA or neighborhood group, they were then asked to provide the name of the HOA or group. All responses provided are included in Appendix D. 2.4% 5.5% 9.2% 11.1% 22.2% 24.8% 29.0% 29.5% 30.0% 34.4% 34.8% 36.5% 36.8% 0 50 100 150 200 250 300 Flyers or handouts at Town Hall, Community Center or other places Oro Valley Chamber of Commerce Other Town emails Attending events or meetings (both in person and online) The Parks & Recreation website, PlayOV.com Through my HOA or neighborhood group. Media release emails from the Town Town-managed social media accounts (e.g. OV’s Facebook, Nextdoor, Twitter) Weekly email blast from OV Parks & Recreation Non-Town social media (e.g. friends, community groups, blogs, Nextdoor, local news) Explorer Newspaper The Town’s main website, orovalleyaz.gov The Town’s Vista Newsletter Chart 11: Current Notification Sources Tier 1 Tier 2 Tier 3 9 Those who did not participate (DNP) were more likely to get information from the Town’s Vista newsletter and the Explorer newspaper than all respondents. Information Sources, Did Not Participate Compared to Overall Information Sources DNP All Respondents The Town’s Vista Newsletter 46.0% 36.8% The Town’s main website, orovalleyaz.gov 36.2% 36.5% Explorer Newspaper 46.0% 34.8% Non-Town social media (e.g., friends, community groups, blogs, Nextdoor, local news) 35.0% 34.4% Weekly email blast from OV Parks & Recreation 23.9% 30.0% Town-managed social media accounts (e.g., OV’s Facebook, Nextdoor, Twitter) 25.2% 29.5% Media release emails from the Town 35.6% 29.0% Through my HOA or neighborhood group. 24.8% 24.8% The Parks & Recreation website, PlayOV.com 20.9% 22.2% Attending events or meetings (both in person and online) 7.4% 11.1% Other Town emails 11.0% 9.2% Oro Valley Chamber of Commerce 6.7% 5.5% Flyers or handouts at Town Hall, Community Center or other places 2.5% 2.4% Grand Total 163 555 There are differences between generations in how respondents get their Town-related information. Younger adults prefer Town-managed social media accounts and the Town’s main website. Older adults prefer the Explorer Newspaper and the Town’s Vista Newsletter. Information Sources, by Age Information Sources 18-50 51+ The Town’s Vista Newsletter 22.9% 40.5% The Town’s main website, orovalleyaz.gov 40.0% 35.9% Explorer Newspaper 12.9% 40.7% Non-Town social media (e.g. friends, community groups, blogs, Nextdoor, local news) 33.6% 35.1% Weekly email blast from OV Parks & Recreation 35.7% 28.8% Town-managed social media accounts (e.g. OV’s Facebook, Nextdoor, Twitter) 44.3% 25.9% Media release emails from the Town 22.1% 31.2% Through my HOA or neighborhood group. 22.9% 25.4% The Parks & Recreation website, PlayOV.com 28.6% 20.7% Attending events or meetings (both in person and online) 7.9% 11.9% Other Town emails 6.4% 10.1% Oro Valley Chamber of Commerce 5.7% 5.4% Flyers or handouts at Town Hall, Community Center or other places 2.9% 2.2% Grand Total 140 555 10 What are the best ways to notify YOU about how to get involved in the General Plan process? Respondents clearly show a preference for email for notifications. It should be noted that even the lowest rated notification method – flyers posted at Town facilities – still received 200 individuals who rated it as a good to excellent method of notifying them. 71.7% 61.5% 53.7% 47.5% 52.3% 48.7% 37.8% 21.8% 23.8% 27.5% 32.6% 38.0% 29.9% 32.7% 37.5% 49.4% 28.9% 4.5% 11.0% 13.7% 14.6% 17.8% 18.6% 24.6% 28.8% 65.0% 0%10%20%30%40%50%60%70%80%90%100% Flyers posted at Town facilities Explorer ads Other existing newsletters Press release Social media Vista newsletter Text Website Email Chart 12: Preferred Notification Sources Poor Good Excellent Tier 1 Tier 2 Tier 3 11 Section 3: Community Input Methods Which of the following would make you more likely to get involved and/or share your input on the General Plan process? 706 respondents rated 12 outreach methods based on how likely the methods would be in getting the individuals to share their input. An online survey and website were listed as extremely likely input methods by over a third of all respondents. A telephone survey was the least popular method. It should be noted that all methods had respondents that were likely or extremely likely to share via that methodology. Even the lowest rated method had over 100 respondents indicate they were likely or extremely likely to get more involved or share input through a telephone survey. We can rank response categories by order if we summarize the data using simple numerical scales. On the chart below, a score of 5.0 would indicate all respondents would be extremely likely to share their input via that method, while a score of 1.0 would indicate that method would be extremely unlikely for them to share their input. 11.2% 12.3% 15.9% 15.9% 10.3% 38.2% 17.0% 9.2% 12.0% 9.6% 21.2% 25.5% 26.3% 19.3% 18.0% 30.9% 16.9% 19.0% 30.9% 19.8% 28.8% 30.7% 29.3% 25.4% 27.6% 15.7% 23.7% 34.1% 39.9% 49.7% 27.9% 25.4% 24.4% 52.4% 24.6% 32.3% 11.3% 31.4% 50.3% 31.2% 10.3% 15.3% 10.9% 6.1% 4.1% 34.0% 14.9% 11.8% 3.8% 11.0% 39.1% 6.5% 0%10%20%30%40%50%60%70%80%90%100% Opportunities to provide feedback at events or… Informational videos or webinars posted online to view… Opportunities to participate virtually/online via Zoom, etc. In-person meetings with small groups In-person meetings with large groups (e.g. town-hall… A website with information and opportunities to provide… Social media platforms to provide input A phone number or email address to provide input Telephone survey Paper survey Online survey Informational booths at Farmers Markets, OV businesses… Chart 13: Preferred Community Input Method Extremely unlikely Unlikely Neutral Likely Extremely likely 12 Respondents showed a clear preference for an online survey and a website. Table 1: Preferred Community Input Method, Ranked Score Input Method Ranked Score Online survey 4.2 A website with information and opportunities to provide input 4.1 Informational videos or webinars posted online to view at my convenience 3.6 Opportunities to provide feedback at events or businesses I already frequent 3.3 A phone number or email address to provide input 3.2 Informational booths at Farmers Markets, OV businesses or events 3.1 Opportunities to participate virtually/online via Zoom, etc. 3.1 Social media platforms to provide input 3.0 Paper survey 3.0 In-person meetings with small groups 2.9 In-person meetings with large groups (e.g., town-hall style gatherings) 2.7 Telephone survey 2.1 Grand Total 706 Respondents who did not participate indicated a preference for an online survey and website, like all respondents. Preferred Community Input Method, Ranked Score of Did Not Participate Compared to Overall Input Method DNP All Respondents Online survey 4.2 4.2 A website with information and opportunities to provide input 4.1 4.1 Informational videos or webinars posted online to view at my convenience 3.5 3.6 Opportunities to provide feedback at events or businesses I already frequent 3.1 3.3 Informational booths at Farmers Markets, OV businesses or events 3.1 3.1 Paper survey 3.0 3.0 A phone number or email address to provide input 3.0 3.2 Social media platforms to provide input 3.0 3.0 Opportunities to participate virtually/online via Zoom, etc. 2.8 3.1 In-person meetings with small groups 2.6 2.9 In-person meetings with large groups (e.g. town-hall style gatherings) 2.5 2.7 Telephone survey 1.9 2.1 Grand Total 163 555 Tier 1 Tier 2 Tier 3 13 How important are the following statements when deciding if you’ll participate in the next General Plan update process? The opportunity to participate through a hybrid format – both online and in-person – was the most important determinate in whether respondents would participate. Using a numerical scale, both groups of adults indicated that all five options were important when deciding if they’ll participate in the next General Plan, with convenient time and locations the lowest rated for both age groups. Importance in Deciding Participation, Ranked Score by Age Deciding Factors 18-50 51+ Topics that impact me on a regular basis 2.8 2.7 Topics that I'm personally interested in 2.7 2.7 Transparency and understanding about how my feedback was used 2.7 2.6 Having online and in-person options 2.7 2.7 Convenient time and locations 2.6 2.4 Grand Total 140 555 39.2% 28.1% 27.8% 27.4% 23.1% 54.8% 66.5% 70.7% 70.9% 73.5% 0%10%20%30%40%50%60%70%80%90%100% Convenient time and locations Transparency and understanding about how my feedback was used Topics that impact me on a regular basis Topics that I'm personally interested in Having online and in-person options Chart 14: Importance in Deciding Participation Not important Somewhat important Very important 14 To help us plan a variety of engagement opportunities, please select all that apply. Almost all respondents have daily access to the internet and two-thirds are comfortable with virtual participation. Respondents were split on when they were most available. Engagement Opportunity Percentage I have daily access to the internet 98.7% I am physically mobile and can drive or have access to transportation 81.3% I am comfortable participating online (via Zoom, for example) 66.4% I am most available during the weekday (Mon.-Fri., 9 a.m. to 5 p.m.) 48.3% I am most available during the evenings (Mon.-Fri., after 5 p.m.) 41.8% I am most available on weekends (Sat. or Sun.) 32.6% Grand Total 706 Is there anything else we should consider for engaging the community in the General Plan process? At the end of the survey, respondents were given the opportunity to share anything else they felt had not been covered. See Appendix C for the full list of responses. With the opportunity to provide an open-ended response, it was popular for respondents to cite a specific issue they care about. Examples include OV Marketplace, playing fields at Naranja Park, Oro Valley Community Recreation Center operation hours, vacation rentals, road noise, protecting viewsheds and dark skies. Responses categorized as general topics include calls for honesty and transparency, putting to use feedback given by constituents and calls to consider the needs of young families or seniors. 15 Section 4: Topics of Interest State law requires specific topic areas to be addressed in the General Plan. Which of the following topics are you most interested in? Respondents showed a clear preference for water, land development and public safety as topics of interest. We can rank response categories by order if we summarize the data using simple numerical scales. On the chart below, a score of 5.0 would indicate all respondents are very interested in the topic while a score of 1.0 would indicate that respondents are not at all interested in the topics. Using the ranked score, we again see respondents show a clear interest in water, land development and public safety. State Law Topic Ranked Score Water 4.5 Land development 4.5 Public safety 4.3 Housing 3.9 Environment 3.9 Climate and sustainability 3.6 Transportation 3.4 Parks and recreation 2.9 Employment and services 2.9 Grand Total 706 15.2% 15.2% 1.0% 1.3% 0.8% 19.6% 19.6% 15.3% 12.3% 10.8% 10.8% 31.6% 31.6% 28.5% 18.4% 18.2% 18.2% 12.7% 23.7% 23.7% 30.9% 23.1% 23.5% 23.5% 28.3% 23.2% 22.4% 9.9% 9.9% 19.4% 35.3% 42.1% 42.1% 53.7% 64.2% 67.6% 0%10%20%30%40%50%60%70%80%90%100% Parks and recreation Employment and services Transportation Climate and sustainability Housing Environment Public safety Land development Water Chart 15: State Law Topics Not at all interested Slightly interested Somewhat interested Moderately interested Very interested 16 Is there a topic you are very interested in that was not listed? Respondents were given the opportunity to write in any additional topic that they are very interested that was not mentioned. Full responses are in Appendix B. Topics related to planning and growth were the most popular open-ended responses. Specific topics include preserving land and wildlife, the approval process for new developments, annexation and buildout, housing development, ADA accessibility and attracting/allowing certain types of businesses. Specific economic development categories overlapped in numerous areas with the planning and growth topics while also including advocacy for small business development. Topics categorized under Town operations included the approval process for new developments and general permitting, maintenance of infrastructure and other Town assets, and precise advocacy of a single issue such as reclaimed water use, composting and recycling services, and carbon neutrality. Conclusion The Community Engagement Survey provides foundation information to incorporate into a Community Engagement Plan. Key themes from the survey include residents’ preference for convenience and flexibility. Online opportunities were ranked highest for all aspects of engagement (notification and input). Understanding how input will be sued and transparency was also a critical and important aspect of involvement. 20 Appendix B: Other Topics of Interest Is there a topic you are very interested in that was not listed? Overdevelopment of desert lands. How money is spent wild life preservation Coverage by local media, especially newspapers. coordination with Pima County Schools, business opportunities, permitting Equestrian facilities and trails. Biking Attracting business to Oro Valley tax structure Developers run town; no public input . Cultural activities Evolution of plans for the OV Marketplace transparency in the mayor's office composting and recycling Tourism Communication with HOAs New zip code for parts of OV still using 85704 Don't change golf courses. Senior activities Development entertainment for teens and adults Youth programs/services in the community Business Development elderly programs Pickleball courts:economical 4 senior taxpayers. How is OV impacted by border surge for 2years? Town image/appearance, small businesses, community Town employee satisfaction with employment BUSINESS DEVELOPMENT - JOB CREATIONS Election integrity & the overall vision/direction Traffic Attracting better shopping,food,indoor recreaction Maintenance Influence by developers on building projects. New construction Our neighborhood street maintenance Making Oro Valley more kid-friendly. OV get out of the failing golf course business Topics are too broad, 50 chars not enuf 2 explain 21 The OVCRC needs to return to pre-pandemic hours. Landscaping Healthcare services Historical Preservation, Arts and Culture, Economic, although Marketplace plan looks great How decisions are made for new businesses regional growth beyond Oro Valley OV Events Fireworks, music festival El Tour de Tuc input for proposed businesses; identify theft; Developmentdensity, traffic, planexceptionapproved Traffic Control Town expansion; annexation. erosion/water runoff during monsoon Businesses that come into Oro Valley Aesthetics of new projects & parks, Road Noise Attracting more retail and restaurants. Economic development Animal welfare/protection; inclusion, accessibilit Traffic, obviously Oro Valley creating it on public school system Oro Valley growth, future resid & comm development Improvements to Community Center Multi and single family housing development over-expenditures of P & R and accountability. Water conservation is essential! We need to plan for changes in CAP water supply. small business development Stormwater & drainage if not under Environment Trails to walk with dogs Annexation How the General Plan will be used/amended. General budget ChildCare/Education Allowing dispensaries in OV- revenue!! Pickleball addition of courts Community Health Communication Network Efforts - i.e., 5 G Holistic economic & community development TOV should aim to be carbon neutral in 10 years budgeting and plans for future revenue Property Value Impact land development Follow Chandler to allow backyard chickens 22 Reducting OV resident costs: lower sales tax How development will affect the economic security. Traffic Signage and taxation Zoning. Equitable geo distribution of Parks/Rec investment Misinformation prevention Business development Access for wheelchairs. Train between OV/Marana to PHX Sky Harbor Airport golf course Protecting displaced wildlife Eliminating grass from golf courses Preservation of mountain views. Road maintenance, and traffic signals sync New businesses opening in Oro Valley Vistoso Nature Trail Preserve Business development Plans and community involvement with the Preserve Availability of restaurants Community Annexation, Financial Sustainability, Economic Dev Traffic noise, safety, pollution Community feel and downtown development future development of Arryo Grande area Minimum noise; early evening activities. recycling green waste aquatics Constant changes in zoning for building Peak water meter, when we no longer issue meters School and neighborhood traffic expanded use of reclaimed water is Top priority Reclaimed water development Preserving open space Community gardens New businesses coming to Oro valley Tourism Keeping apartments out of Oro Valley Not that I can think of Road conditions Fiscal responsibility Family/kid friendly recreation and events Traffic, especially additional traffic lights. 23 Infrastructure - broadband, water, roads Cheaper apartmants Entertainment Traffic and fatalities How these items impact the historic nature of OV Senior activities and services Education (including Schools), Financial Mgmt Groups to join Other infrastructure - electricity & grid Traffic in Oro Valley Restaurant,Business starts,Pet ammenities, Roads How do we adddress build out 24 Appendix C: Other comments or ideas about Community Engagement Anything else? Provide how we can get information by asking us to provide best way to communicate (survey so we can provide our contact info). There is very little news coverage of Oro Valley. The Explorer has trivial news, i.e., no journalists at Oro Valley governance meetings to report city governance activity, past, present and future. I get several things from official Oro Valley sources via email (meeting announcements mostly), but no critical/analytical articles which news media would provide. Every city has controversy, but I don't hear about it here. Cities talk about local leaders, but that talk doesn't reach my ears. I could say ignorance is bliss, but I'm unhappy with the apparent absence of media resources outside of Tucson proper. Saddlebrook has some arrangement with the Tucson Star, but that's the most trivial useless publication I know of. If Oro Valley can have a weekly section, it should be real news, not golf parties, or country club fetes. information updates and meetings at Pima County Library Oro Valley Listen and respond to the feedback. Just keep hearing how previous feedback was ignored, so people who responded previously don't see value in future feedback. Outreach through schools for input from parents. Insert a questionnaire into ALL Oro Valley water bills with printed questions to be placed into return provided envelope. Provide these for a period of 6 months. Have a section for adults and elementary to high school students to respond. Make it a contest so customers think about THEIR future! Let the public contribute to the plan itself. Do NOT just come up with a plan and then have the public vote on it. Solid estimates for increases in population and solid estimates for increases in business development/employment. Relevance to community. Why is it worth our time? How will we know our input mattered? OV Marketplace plan updates, especially specifics about new occupants and new construction progress. actually listen to the people and ignore the personal/religious agendas of the current administration Yes... Consistent Up Keep on the play fields in Naranja park. The deep holes & large dips on the fields should be fixed. They are ACCIDENTS waiting to happen for anyone using them especially the youth on sport teams. Since it’s a ten year plan, and takes 2-3 years to build, focus on asking high schoolers for input as well key milestones. Senior tax payers should not have to pay for outdoor sports like pickleball. We have paid taxes for many years and now are fixed incomes. More open ended questions or a N/A option. I like surveys, but this one too long! Get the message out with numerous resources repeatedly, months ahead of time, so citizens can plan on attending. 25 Use a business-based long-range strategic planning approach and communicate with a graphic flow diagram. Most people haven't been engaged in any sort of planning process and have no understanding of how it is supposed to work, legal requirements, process steps, opportunities to engage, etc. Lastly, many everyday citizens believe that the local planning departments in public entities have their own predispositions about what the plan(s) will focus on, include, etc.; a good example were the focused conversations a couple of years ago about "creation of a main street/walk- around downtown area". That concept really infuriated me and many others who would have moved to Mid-Town Tucson if that is what they wanted. I have worked in leadership within both the public and private sectors and perhaps have a unique lens into these processes and activities. Listen to the residents and make clear decisions that are important to them. The current plan is contradictory and enables Staff to support changes that the majority of residents oppose. For example, you can't "preserve the scenic beauty and environment," "keep the unique community identity as a special place" (pg 8, 2016 GP) or conserve water by approving dense, cookie cutter housing developments and apartments on OV's remaining infill properties. That is not "managing how we grow." Poll online Oro Valley magazine Noting results and not personal agendas Include educational and law enforcement stake holders. Do not ignore impact of growth on town safety and quality/availability of education and police resources. Provide proof of listening to feedback from citizens and making/adjusting decisions accordingly. Make public meeting signs larger so the can be read when driving or at a stop sign. Let teenagers participate, even if separately. Its their future we are deciding, and they are unrepresented residents whose experience living here matters. OVCRC hours. When we bought our membership the Rec opened at 5 and closed at 9 and was open longer on weekends. Please return to these hours since these extended times are frequently the only time we are able to use the facilities. Landscape Discussion Desert Broom, Buffelgrass etc HOA in person meetings PTO's, Church ,Any group who would be impacted Local TV / Radio stations - attending HOA meetings - You need much more VARIETY in the TYPES of businesses going in! We’ve had nothing but boring doctors offices going in everywhere, and that does NOTHING to engage a community. OV needs more interesting restaurants and more coffee shops (and not Starbucks inside a Frys grocery store) to promote people gathering and a destination for people to hang out and spend their money. OV is so boring with nothing but several doctors offices on every street corner finding a way to attract the younger families in Oro Valley to participate and limiting the retirees and elderly from dominating the participation A commitment to follow the plan and not make "adjustments" according to Council's wishes. Visit HOAs during their annual meetings, get local associations involved, send personal notes to homeowners asking for their input. 1: discussion to minimize or regulate STR, ADU, or AirBNB, VRBO like many cities have already done-- 30- day minimum rental, background checks, licenses, etc. 26 2: trash pick-up around Oro Valley businesses, such as plastic bags, debris. 3. Identify theft resources. Many cities and towns have more interactive identity theft informational websites, and especially, police department online involvement. 4. An easier way to navigate getting concerns reported or resolved: malfunctioning traffic lights, downed trees in high traffic areas. Maybe meet with neighborhood groups and HOAs. As in, "On their own turf", instead of expecting people to go to meetings. Zoom is a great idea, too. However, I think if you came to some meetings of neighborhood and social groups that already have regular memberships and meetings, you may get more input. Your never ending approvals of exceptions to general plan. You never saw a new roof or dense development you don't approve. Visibility at the library and grocery stores. Provide it in smaller categories, not all lumped together. Do not spam with constant messages. Transparency is important. Road noise from Oracle. Lack of regular public transportation (lack of scheduled bus service north of Ina). This is also a young community not just snowbirds and elderly. Don't overlook the need for resources for young adults too (i.e. putt putt golf,.bowling, skating rink etc) family activities in town as well. Not just parks! You Tube videos of OV public meetings and planning office issues have been good. Work with organizations such as AARP and the League of Women Voters to get information to their members about the process through their communications. Ensure that access for all members of the community have the same opportunity to participate. This should include access in at least the top 3 languages as well as those who are deaf & hard of hearing. And websites should be accessible ( 520-271-1386 if help is needed with this) signage in frequently passed locations to provide initial notification for those not often online or in community centers Police protection and neighborhood and school security . Engage more directly with the community through neighborhood associations and such, hold more interactive and in-person meetings at various locations and publicize well. Notify residents of any housing developments or construction. And, allow feedback and input. 1. We need to establish General Plan is ONLY land use document. Now every developer hustles Planning Commission with spot zoning requests. Then, after a permit, it's followed by a plethora of Variance Requests. Simply... why do we want OV to look like Anaheim? 2. Carefully craft ways to control the "free golf" lobby. Council has done well with this. Humbly suggest General Plan or other device legislate participation of the city. 3. Coordinate General Plan with Marana so they can have input for things like 885. Be candid about OV's true water needs with state planners. 4. Work to delete "more rooftops" policy in GP espoused by previous mayors. 27 5. Current council and mayor have done a fantastic job. Process should include their advice and involvement, not HSL. Informational signage along roadways; Farmer's market booth Hotels blocking landscape views for OV citizens. Water access and conservation. Road repairs and maintenance Impact on OV financial sustainability with diminishing land development opportunities Include Vistoso Community Association Local Pod casts that delve into Oro Valley issues and programs AZ Daily Star blurb As each area of this community has specific needs, I suggest neighborhood, in person meeting with council & staff listen to the people Honesty Consider being the first city in the US that is carbon neutral WRT homes, transportation,, and businesses Working with the OV Chamber and possibly churches. Keeping HOA's involved if they choose to participate. Focus on what we care about: water, conserving desert, reducing OV costs, working with developers to build shopping and infrastructure, and fewer high density housing units, reducing exposure to OV owned golf costs. How future development will affect the economic stability of the town and avoid a tax rate increase. The new General Plan should have each goal prioritized not just a long list of items. In addition, I'd like to have input on input on How the General Plan is used and amended (i.e. How does it benefit current residents?). Enough notice Good old postal mailings HOA involvement is very good. Thers needs to be a safe, clean place to let dogs, especially bigger breeds, run off- leash. OV does not need more sports fields, nor does it need to cater constantly to the elderly snowbirds. Cater to EVERYONE. Determine what area of the General Plan they are most interested in and then providing a means for them to participate Send me information through direct mail. I’m not paying attention to anything else because digital communication has gotten out of control. I work and don’t have enough time to sort through all of it. Part time resident What do our kids want? Building confidence plan will be followed and not just a feel-good exercise. this is a start The 6 pm meetings are very difficult to attend after working and preparing dinner. I like the idea above of a weekend meeting or somewhere to respond to the dreaded yellow signs other than sitting at the town hall after a long day of work. 28 Have a wide variety of times and ways of information spreading. flyer sent to homes pick a couple options and have updates 2-3 tiomes a month..even if only 5-10 minutes of stuff is ready Try to get time / space on a local radio show(s) or the local TV stations. more interaction with sun city Be sure to engage younger folks - students and working people. Surveys are often skewed to the retired population since we have time on hands. Transparency and sincerity Reclaimed water for town properties and recreation sites Listen to what they have to say . Provide more Public Safety (ie, police, patrolling, etc.) Need more police presence on the streets. Too many people dangerously speeding or driving reckless. Keep Oro Valley safe for it's residents & visitors! Security concerns: Have more working CCTVs at parking lots and low traffic areas where crime is more likely to bring committed. As there are more elderly residents which are more likely to get robbed or mugged. Will you consider what the community has to say?? Follow up previous plans and commitments. Did we do the items that mattered? Financial and budget planning Stick to it going forward Get as many inputs as possible I live in a community with many seniors who are not tech savvy and do not leave their homes much. They care deeply about the community, but are unlikely to engage in the majority of ways you listed in this survey. Statistically valid survey inputs are important to avoid biases or over-representation of self-selected groups within the community. Broad input is valuable and worth acquiring. Sector Committees TV ads or public service announcements. Perhaps Road signage like political signs for say one week only. If nothing else, people look at them because they are tacky. Maybe signs on police vehicles and city vehicles...they are everywhere. Build out Dark skies Redevelopment Radio, You should have included Let Oro Valley Excel as major way of getting the word out to the community. 29 Appendix D: HOAs Listed by Respondents Where do you currently get information about Town news, events and projects? Through my HOA or neighborhood group. 87 AME Management (Rivers Edge II HOA) C@CH Cañada Hills Cañada Hills Canada Vistas Estates Catalina Shadows Center Pointe Vistoso Center Pointe Vistoso Center Pointe Vistoso and Vistoso Community Association Center pointe Vistoso HOA Centerpoint Vistoso Copper Creek El Conquistador Patio Homes Oro valley country club estates Oro Valley Townhouses Preserve Vistoso Preserve Vistoso & Vistoso Community Association Rancho Del Cobre Rancho Vistoso Rancho vistoso Rancho Vistoso Rancho Vistoso Rancho Vistoso Community HOA Rancho Vistoso HOA Ridgeview Shadows of the Ridge HOA Sun City Sun City Sun City Oro Valley Vistoso Community HOA Vistoso Village HOA 1 Community Engagement Advisory Group Meeting #1 – Importance of the General Plan and the community engagement process January 19, 2023 Task #1 – Importance of the General Plan The General Plan is a community-driven and legally required policy document that must be updated, with or without changes, every 10-years. • Declares what is important to Oro Valley’s quality of life by identifying our values, vision and goals. • Builds on a sense of community by reflecting the diverse perspectives of all residents. • Provides a roadmap that guides decisions and keeps OV on track • Ensures continuity and provides certainty that results will be achieved. • Sets comprehensive priorities to build on Oro Valley’s quality of life. • Bridges gaps by identifying priorities of all age groups. • Incorporates flexibility as a living document to ensure it is relevant over time. • Represents the community’s action plan to get things done. 2 Task #2 – Changes since the last General Plan effort Community engagement is critical to reflect the changes over the past 10 years and plan for the future. • Population has increased by 15% to 47,070 people. • (Transportation) – Increased traffic but fewer accidents due to roadway improvements and street design. • (Transportation/Circulation) – Street maintenance and more multi-use paths, bike, and nature trails. • (Parks and Recreation) – Improvements to parks, including the opening of the Aquatic Center and expansion of Naranja Park. • (Parks and Recreation) – More park and open space areas available to provide relief and relaxation. • (Employment and services) – More schools, healthcare facilities, primary employers, restaurants and experience-based businesses in Oro Valley. • (Employment and services) – Opportunity to build on Oro Valley’s tech industry with consideration of changes in the workplace (e.g., remote working). • (Development/Growth) – Limited land availability leading to more redevelopment. • (Development/Growth) – An increase in density yet housing affordability has declined. • (Water) – Increase in water consumption with growth. • (Community)- Superior design that people come to experience. • (Community) – Increased community strife and strong opinions about government. 3 Task #3 – Likely focal topics of community discussion for the next General Plan Based on the changes experienced since the last General Plan effort (2013-2016), likely focal topics of community discussion are listed below in order of priority by the advisory group. These topic areas are anticipated to evolve throughout the community engagement process. • (Water) – Plan for the Town’s future water supply and use with special attention to cost, access and availability. • (Water) – Balance development and growth with the Town’s water needs. • (Environment and Open Space) – Maintain the community’s values to conserve open space and views. • (Parks and Recreation) – Diversify the types of recreational amenities for all ages and needs. Consider availability, access, and ongoing maintenance of amenities. • (Development and Growth) – Gauge concerns about pace of development and density. • (Development and Growth) – Seek compromises between divided opinions and perspectives about multi-family housing. • (Transportation) – Consider alternative methods of transportation. • (Transportation) – Utilize traffic calming designs to reduce accidents. • (Transportation) – Support and encourage the use of electronic vehicles through design. • (Other) – Achieve financial sustainability to provide for the community’s needs. 4 Meeting #2– Guiding Principles and Key Stakeholders January 26, 2023 Task #1 – “Must do” for community engagement (guiding principles) 5 6 Task #2 – Key stakeholders and level of engagement 7 8 Meeting #3– Communication Tools and Methods February 9, 2023 Task #1 – Reaction to survey results 9 Task #2 – General Awareness Methods 10 Task #3 – Targeted Engagement Methods 11 12 Meeting #4– Communication Strategy February 16, 2023 Task #1 – Select a community engagement strategy Task #2 – Refine strategy COMMUNITY ENGAGEMENT STRATEGIES BASE INTERMEDIATE COMPREHENSIVE Consultant Services and Website Quantity Quantity Quantity Brand Development ✓ ✓ ✓ Creative Materials, Displays, Templates ✓ ✓ ✓ Design and Publishing of General Plan ✓ ✓ ✓ Research, compiling information, drafting and review ✓ ✓ ✓ Marketing/Media Planning, Strategy, Placement ✓ ✓ ✓ Community Engagement, Strategy, Planning and Project Administration ✓ ✓ ✓ Interactive website 1 1 1 Consultant designed video 1 2 3 Statistically Valid Survey 1 1 1 Advertising Quantity Quantity Quantity NW Explorer Ad - Full Page 1 1* 7 NW Explorer Ad - Half Page 3 3* 16 NW Explorer Ad- Quarter Page 20 20* 27 Digital advertising schedules 1 3* 5 Water bill insert (mailed or emailed per customer billing preference) 0 1 2 OV Style ads 2 4 6 Vista Newsletter Multiple Multiple Multiple E-newsletter (Town and stakeholder groups) Multiple Multiple Multiple Social Media (Price to sponsor is included in digital ads) Ongoing Ongoing Ongoing Town Website Ongoing Ongoing Ongoing News releases Multiple Multiple Multiple Banner on Town Emails Ongoing Ongoing Ongoing Info videos 8 10 12 Informal paper or online surveys 8 10 15 Text messaging (to people subscribing to this service) N Y* N TV ad 0 0 1 Radio ad 0 0* 2 *Items adjusted per advisory group feedback. Promotion and Supplies Quantity Quantity Quantity Ambassador rewards and incentives 0 48 96 New retractable banner stands 1 1 1 Retractable banner inserts for Town owned banner stands 2 2 2 Tablecloths 2 2 2 Branded polo shirts or sweatshirts 25 175 225 Advertising on Town vehicles 40 60 60 Event promotional items (stickers, pens, small car magnets) 1000 5000 10000 Signage for streets and community gathering places 12 24 24 Printing and Mailing Quantity Quantity Quantity Postcards mailers 2 3* 5 Materials printing ✓ ✓ ✓ * Two mailers to all households and 1 mailer to registered voters only. Meetings and Events Quantity Quantity Quantity Instant Polling ✓ ✓ ✓ Rental fees for space 3 3 3 Speaker in a box 12 24 36 Small Meetings (stakeholder group meetings, interviews and 1:1, focus groups, school clubs, and Town dept. meetings) 16 20 25 Medium Meetings (Board/Commission workshops, neighborhood gatherings, forums, summits, and open houses) 31 35 40 Committee Meetings 32 36 40 Stakeholder Meetings 18 20 24 Large Meetings or events (Kick-off, open houses, community events) 31 39 49 Trainings ✓ ✓ ✓ Estimated Costs for Methods and Tools * Base Intermediate Comprehensive Fiscal Year 23/24 $173,015.86 $192,714.86 $ 273,427.72 Fiscal Year 24/25 $67,619.00 $87,951.86 $ 112,572.86 Fiscal Year 25/26 $44,169.00 $52,009.09 $72,772.86 Fiscal Year 26/27 $31,114.36 $62,822.68 $ 70,432.36 *Estimates exclude fixed costs to implement the Community Engagement Plan. This includes hiring a planner and administrative support solely for the General Plan process.