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Home My WebLink AboutBudget Records-Town - 6/30/2013Town of Oro Valley ANNUAL BUDGET FY 2012-13                                                                                                                                                                                                                                                                                                                                                 GOVERNMENT FINANCE OFFICERS ASSOCIATIONDistinguishedBudget PresentationAward PRESENTED TO Town of Oro Valley Arizona For the Fiscal Year Beginning July 1, 2011 President Executive Director                                                                                           1                                              2                                            3                                            4                                              5                                             6                                 7                         8                       9                         10                                                                                        11                                                                                         12                       13                         14                                                                   15                                                                           16                       17                         18                                                              19                                                    20                                                                       21                                                                      22                                                               23                                                                        24                                                      25                                                            26                       27                         28                                                                                          29                                      30                       31                         32                                                                                                  33                                                                                                                       34                                                                                                              35                                                                                                                  36                                                                                                                     37                                                                  38                       39                         40                                                 41                                            42                                                                                                             43                         44                                                                       45                                                        46                                                                     47                         48                                                                     49                                       50                       51                         52                                                    53                                                                         54                      55                           56                          57                          58                         59                        60                          61                         62                                                                            63                                                                                64                                                                                                   65                                                                         66                                                                                                                                          67                                                                                         68                                                                               69                         70                       71                         72                                          73                                                              74                                  75                         76                                                    77                         78                                    79                          80                       81                         82                                                          83                                                                                         84                             85                         86                       87                         88                                           89                                                       90                                                                                                    91                                              92 FY2011 FY2012 FY2012 FY2013 VariancePersonnelActual Budget Projected Budget toBudget TownClerk 1.001.001.001.00 DeputyTownClerk 1.001.001.001.00 AssistanttotheTownClerk 1.001.001.001.00 Licensing&CustSvcClerk 1.001.00 (1.00) OfficeAssistant 0.630.631.441.440.81 CommunicationsIntern 0.100.10   FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 341,040$303,937$293,362$284,127$6.5% Operations&Maintenance 34,702152,152125,02238,652 74.6% CapitalOutlay  27,130 0.0%  FY2011 FY2013 Variance Actual Budget Projected Budget toBudget BusinessLicenses&Permits 173,396$170,698$170,698$171,140$0.3% CopyServices 3,7724,0002,5002,500 37.5%  FY2012 RevenueSources TheClerk'sOfficeisthecentralizedinformationdistributionpointforourcitizens,TownCouncilandstaff.The Clerk'sOfficeisresponsibleforpreservingthelegislativehistoryoftheTown,maintainingpublicrecordsofthe Townandconductingfairandimpartialelections.TheClerk'sOfficeprovidesstaffsupporttoTownCouncil;public records&information;businesslicensing;recordsmanagement;elections;voterregistration;andnotaryservices. FunctionsoftheClerk'sOfficeareperformedinaccordancewithArizonaRevisedStatutes,OroValleyTownCode andtheadministrativepoliciesandobjectivesoftheTown.  Clerk    Personnelcostsdecreased6.5%duetotherefillingofafulltimepositionwithtwoparttime,nonbenefitedpositions.  Operations&Maintenancedecreased74.6%,asTownelectionswillbenotbeheldinFY2013. 93   Highlights&Goals Clerk TheTownClerk'sOfficeiscommittedtomaintainingpublicconfidenceandtrust.Theofficecontinuallystrives toimprovethequalityandaccessibilityofpublicinformation,providefairandimpartialelectionsandprovide qualitycustomerservicetoourcitizens,TownCouncil,andstaff. −Beganthetransitiontoelectronicdevicestoreducethe productioncostsofCouncilmeetingpacketsbyeliminatingpaper copiesofthepackets −Conductedafairandimpartialprimaryelectionatwhichall threeCouncilseatswereelected −ProvidedtrainingforTownstaffinthefollowingareas:records management,takingminutesandnotaryworkshop –Digitalconversionofmicroficherecordstoimprove searchabilityandretrieval –MonitoredspecialeventsintheTowntoinsurethatallpublic marketvendorswereproperlylicensed –TownCouncilapprovedtheimplementationofactionminutes forallCouncilandBoardandCommissionmeetingswhichwill freeupapproximately300hoursofstafftimeintheClerk's Officethatcanbespentonotherdutiesandprojects –Reorganizedthefrontdeskbyreplacingafulltimelicensing& customerserviceclerkpositionandatwothirdstimeoffice assistantwiththree19hourofficeassistantstoreducecostsand providebettercoverageforthefrontdesk –AddedthreepublicnotariestotheClerk'sOfficeforgreater customerconvenience  ■InpartnershipwiththeInformationTechnology Department,upgradetheGranicussystemwhichprovidesthe publicwithmeetinginformationandvideoandaudioof CouncilandBoardandCommissionmeetings ■Reviewandexpandthepublicrecordsthatareavailable onlinebyutilizingtheserviceofvolunteer(s) ■ProvidetrainingforTownstaff  ■Implementnewbusinesslicensingsoftwaretoincrease staffefficiency;reducecosts;providemorereliableand expandedeconomicdevelopmentinformation;andprovide greaterconveniencetobusinessowners ■CompletethetransitiontoelectronicCouncilmeeting packetswhichreducestheproductioncostsofthepackets ■Assistwiththeannexationprocess  94       ►Percentageofpublicrecordsrequestsfulfilledwithin72hoursofrequest 85% 88% 90% ►Percentageofnewbusinesslicensesissuedwithin35daysofapplication 95% 99% 100% ►Percentageofbusinesslicenserenewalsissuedwithin30days 65% 90% 95%       ►NumberofTownCouncilmeetingsattended 35 22 24 Note:RegularCouncilmeetingsareheldonthe1st&3rdWednesdayofthemonth. Councilmayadd/cancelmeetingsasneededforstudysessions,budgetsessions,etc. ►Numberofpublicnoticesposted 238 275 285 ►NumberofpagesofminutespreparedforCouncilmeetings 374 210 175 Note:Numberofpagesisdependentuponthelengthofmeeting. ►Numberofordinancespublished,postedandcodified 20 22 21 ►Numberofpublicrecordsrequestsreceivedandcompleted 131 159 145 ►Totalbusinesslicensesissuednew&renewal 2,294 2,364 2,464 ►Numberofliquorlicenseapplicationsprocessed 20 11 10 ►Numberofsolicitorbadgeapplications(commercial&nonprofit)processed 86 68 100   Measures&Indicators Clerk * * * * * ** 95 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel Mayor 1.001.001.001.00 Councilmember 6.006.006.006.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 77,212$76,923$76,923$78,818$2.5% Operations&Maintenance 117,685143,650141,200145,8001.5%   Council  TheMayorandCouncilconsistofsevenofficialselectedbyresidentsoftheTown.TheMayorisdirectlyelectedby thecitizenswhiletheViceMayorisselectedbytheCouncilannually.Councilmembersservefouryearoverlapping termsinthemannerprescribedbystatelaw.TheMayorandCouncilmembersofOroValleyarecommittedtocaring forourheritage,ourcommunityandourfuture,wherehighqualitymunicipalservicesarecoupledwithresponsible development.ThroughtheTownManager,theTownCouncilprovidespolicydirectionbyadoptingrules,regulations, andprocedurestomeetcommunityneeds.TheMayorandCouncilmembersremainaccountableandaccessibleto theresidentsthroughtheircommitmenttofull,honest,andtimelycommunicationandexchangepromoting responsive,responsiblegovernance. 96  Highlights&Goals Council  TheTownofOroValleyisa"Mission"drivenorganization.TheCouncil'sMissionisto:Actwithopenness, respect,integrity,accountability,andqualitytopreserveandprotectthehealth,safetyandwelfareofthe community;andpromoteorganizationalefficiencythatupholdsthelongterminterestsofthetownwhile respondingtopresentcommunityneeds. TheTownCouncilfocusesonthemostimportantcommunityissuesandsetsinmotionanorganizational culturethatencouragesinnovationandstrivesforexcellence.TheMayorandCouncilmembersarecommitted toresponsivegovernanceandthecreationofa"CommunityofExcellence." −ApprovedexpandedSunShuttleDialaRideservicein partnershipwiththeRegionalTransportationAuthority −Authorizedfundingforrenovationandexpansionofthe AquaticsCenteratJamesD.KrieghPark −ApprovedtransformationoftheOroValleyLibraryfromaffiliatetobranchstatuswithinthePimaCountyPublic LibraryDistrict –BegandeliveryanddistributionofCentralArizonaProject (CAP)waterinpartnershipwithTucsonWater –ApprovedcapitalimprovementstoSteamPumpRanch allowingthepropertytobeopenedtothepublic −Approvedchangetoselffundedemployeemedicalinsuranceprogram  ■Buildtrustthrougheffectivepublicoutreachandcommunication ■Createanenvironmentconducivetoeffectivedialogueamong theCouncilandstaff ■Maintainstrongintergovernmentalrelationships  ■Maintainabalancedbudget ■Developdiversesourcesofrevenue■Cultivaterelationshipswiththebusinesscommunityand createabusinessfriendlyenvironment  ■Planforandprovidethenecessaryinfrastructuretosupport communitygrowthandpreservation ■Providediverserecreational,educationalandcultural opportunities■Maintainasafecommunitywhereresidentsandvisitorsfeel secure ■ProvideasafeandreliablewatersupplytoWaterUtility customers 97                                                            98                                   99 2011 FY2013 Actual Budget Projected Budget  FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration 225,845$232,442$219,479$169,193$27.2%PlanReview 576,166623,330504,767499,91119.8% Intake,Issuance&RecordsMgmt 210,077217,696165,316158,92527.0% Planning 489,512580,010530,718559,3253.6%AnnexationandSpecialProjects 113,472 0.0% ConservationandSustainability 279,262252,573102,323256,6171.6% Inspection 479,858464,249464,592486,9604.9%CodeCompliance 63,817103,961104,756109,8915.7% FY2011 FY2013 %Actual Budget Projected Budget toBudget ResidentialBuildingPermits 426,876$352,697$425,000$632,435$79.3% CommercialBuildingPermits 360,645560,499225,00083,394 85.1%SpecialInspectionFees 4,6443,0004,4004,500 50.0% CopyingFees/CodeBookSales 152450 0.0% ZoningandSubdivisionFees 77,75250,00078,00070,000 40.0%SignPermits 37,44533,00037,50038,000 15.2% EnergyEfficien.&Conserv.Grant 164,200150,000 150,0000.0% GradingPermitFees 10,3867,00010,0007,000 0.0%EngineerPlanReviewFees 34,87533,00035,00035,0006.1% GradingReviewFees 9045001,0001,000 100.0% GradingInspectionFees 960700700700 0.0% RevenueSources FY2012 FY2013ExpendituresbyCategory TotalFTEs FY2012 ExpendituresbyProgramArea FY2012 FY2013ExpendituresbyProgram TheDevelopmentSectionoftheDISDepartmentisorganizedintothreefunctionaldivisions:Planning,Permitting,and InspectionandCompliance.PlanningadministerstheGeneralPlanandZoningCodefortheharmoniousdevelopment oftheTown.Permittingcoordinatesallfacetsofplanreviewandpermittingtoassesscompliancewithcodesand ordinancesadoptedbytheTown.InspectionandComplianceisresponsibleforinspectingallnewandaltered commercialandresidentialconstructionwithintheTowntoassesscompliancewithcodesandordinancesadoptedby theTown.  DevelopmentSection  Inspection 486,96022% CodeCompliance 109,891 5% Cons&Sustain 256,617 11% Planning559,325 25%Administration 169,1938% Intake,Issuance, andRecMgmt 158,925 7% PlanReview 499,911 22% Contingency 150,000 7% Capital 1,200 0% O&M 149,715 7% Personnel 1,939,907 86% DevelopmentandInfrastructureServices(DIS) 100   Highlights&Goals DISDevelopmentSection Wearecommittedtoensuringharmoniouscommunitydevelopmentandprotectionofthehealthandsafetyofthepublic inaqualitybuiltenvironmentbyprovidingexceptionalcustomerservices.  EstablishmentandtrainingoftheninememberConceptualDesignReviewBoard Implementationofstreamlineddevelopmentreviewprocess Adoptionofdesignstandardsforcommercial,employmentandresidentialdevelopment CompletionofspringandfallCommunityAcademiesProcessedfourmajorGeneralPlanamendments Facilitatedapproximately30neighborhoodmeetings Creationofcommunityoutreachforumandcompletionoffourforumsessions Expertpanelpresentation:"WhatdoesMixedUseMeantoOroValley"  CloseoutofTownenergyefficiencyandsolarprojectandinitiationofenergymeasurementandsavingstrackingmethods Completedaninternalenergydirectiveandassociatedstaff trainingforfurtherbudgetarysavings Submittedfederalandstategrantproposalstotaling approximately$660,000PlanningandinitiationofGeneralPlanupdate Implementedregionalapproachtosolarpermittingandinspection procedures  Generated$834,215inrevenuefortheTownandissued1,115permits Continuedtostreamlineandimprovethereviewandpermitting processtopromotebusinessdevelopment Perfomedinhousedesign,construction,andconstruction admininistrationforTownProjects(e.g.SteamPumpRanch)Creatednewpermitopportunitiesforresidentsandbusinessesin OroValley(e.g.CommunityEventSignsandOutdoorDisplay) Increasedcrosstrainingofstafftoprovideadditionalcoverage opportunitiesduetolimitedstaffinglevels  −Performedapproximately15,000inspections −Providedawiderangeofconstructionassistancefrominitial infrastructureandgradinginspectionsthroughfinalapprovalsforamultitudeofresidentialandcommercialprojectsincludingtheCasa DeLuzoffices,OroValleyRetirementResidence,QuikTrip,TacoBell,CirrusLogic,andHiltonremodel −Continuedstaffcrosstrainingtoexpandcustomerservice capacity−Addedstaffcertificationstoincreaseexpertiseandmaximize availableresources –Providedinhouseprojectmanagementassistancetocomplete thesolarproject,SteamPumpRanchimprovements,andaquatic centerupgradesProvidedfreepoolandspasafetyinspectionsforTownresidents   ■BeginGeneralPlanUpdatetoreflectcurrentstrategicpolicyand complywithStaterequirements ■SupportcompletionofaGeneralPlanenergypolicyelement ■Continuecodeandreviewprocessimprovementstosupportcommunitydevelopment  ■Provideeffectivecitizenoutreach,communicationandeducation throughneighborhoodmeetings,publicmeetings,enhancednotification procedures,Townwebsite,CommunityAcademy,HOAForums,special eventsandprograms■CompleteAnnualPlanReportindicatingcommunityprogresson GeneralPlanimplementationandrelatedplanninginitiatives  ■ContributetoregionalplanningandgrowthmanagementpolicyincludingtheadoptionofaregionalvisionforeasternPimaCounty ■Supportplanningforinfrastructureexpansionandmaintenance ■Beginassessmentofexistinginfrastructuresystems,landuseand housingstockinpreparationforGeneralPlanupdate   ■Secureoutsidegrantfundingfromfederal,state,andlocalsources ■Developinternalprogramstoencouragereducedenergyuseandcost ■Ensure“guaranteed”performanceofnewenergysavingequipmenttopayenergyprojectdebtservice ■Explorepotentialforadditionalsolarprojectsthatresultinbudgetary savings ■SeekadditionalcostreductionsrelativetoTownfacilityandfleetenergy use ■ReviewandamendTowncodesthatposeabarriertorenewable energyand/orconservation  ■Provideeducationaloutreachregardingconservation&sustainability issuestoHOA’s,businesses,andhomeowners   ■Continuetostreamlineandimprovethereviewandpermittingprocess tosupportcommunitydevelopment  ■Continuestaffcrosstrainingtomaintainoutstandingcustomerservicewithlimitedstaffinglevels ■Continuestafftraining/maintainemployeecertificationstoensure continuedprovisionofoutstandingcustomerservice ■Prepareinternalandexternalmonthlyreportstoprovideinformationon performance   ■Continuetoworktowardstreamlining&processefficiencies  ■Improvewebbasedprograms&information■Worktowardadoptionof2012internationalcodesinconcertwith adjoiningjurisdictions 101        ►ProvidetimelyandcompleteBoardandCommissionpackets,N/A 100% 95%deliveryatleastsevendayspriortomeetingdate Goal95% ►ProvideeducationandtrainingtoBoardandCommissionmembersN/A 85% 90% andinterestedcitizens;achieveminimallevelofattendanceand trainingofallBoardmembers Goal90%Boardmembersreceiveeighthoursoftraining ►SubstantialprogressincompletionofadoptedWorkPlan N/A 25% 50% Goal50%peryearoftotalestimatedWorkPlaneffort  ►GrantfundingreceivedN/A $20,000 $150,000  ►Percentageofcivil,zoningandbuildingplanreviewscompleted93 91 91 withinestablishedtimeframes Goal90% ►Averagecalendardaysfromfirstcivil,zoningandbuildingplan14.33 15 15 submittaltofirstreviewcommentssenttoapplicants Goalis20daysorless ►Averagenumberofconsultantsubmittalsfrominitialapplicationtoapproval 2.3 2.5 2.5 Goalis3.0orless  ►Percentageofinspectionscompletedonnextbusinessdayfor99% 98% 95%requestsreceivedby3:30pmfrompreviousbusinessday Goal95% ►Averagecalendardaysfromfirstzoningviolationcomplaintto<2 2 2 investigation90%ofthetime Goalis2daysorless ►Averagecalendardaysfromzoningcaseinspectiontovoluntarycompliance 5 5 5 Goalis15daysorless ►Averagecalendardaysfromzoningcaseinspectiontoforcedcompliance 35 30 30 Goalis60daysorless        ►NumberofNeighborhoodMeetings 23 31 24 ►NumberofMajorandMinorGeneralPlan(GP)Amendments 4 4 3►AveragenumberofreviewsperFTE(Planners)N/A 59 65 ►NumberofZoningCodeandTownCodetextamendments 11 6 4►NumberofRezoning/PlannedAreaDevelopment(PAD)cases 6 3 3 ►NumberofCDRBsubmittals N/A 50 60  ►NumberofBuildingPermitsIssued 1115 1200 1300 ►AveragenumberofpermitsprocessedperFTE(PermitTechnician)557.5 600 650 ►Averagenumberofcivil,buildingandzoningreviewsperFTE(PlanExaminer)360 400 425  ►Numberofcivil,building,andzoninginspectionsconducted 14,974 15,092 15,000 ►Numberofcivil,building,andzoninginspectionsconductedperFTE(Inspector)2,995 3,019 3,000►Numberofviolationsissued(building&zoning)691 675 680   Measures&Indicators DISDevelopmentSection 102 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnelDirector,Dev.&Infrastruc.Svcs 1.001.001.001.00OfficeSpecialist/Ombudsperson 1.001.00 (1.00)  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 199,983$202,742$187,998$144,593$28.7% Operations&Maintenance 25,86229,70029,46424,600 17.2% Capital 2,017 0.0%  TheprimaryfunctionoftheDevelopment&InfrastructureServicesDirectoristoensureharmoniousgrowthaswellas thehealth,safety,andwelfareofthepublicinthebuiltenvironment.Thedirector,withsupportoftheTownengineer, divisionmanagers,andadministrators,providesleadership,directionandsupporttothedepartment'sstaff. Responsibilitiesinclude:establishingdepartmentalpolicy;leadershipdirectionandsupportofthedepartment'sstaff; preparationandmanagementofthedepartment'soperatingandcapitalbudget;codeinterpretationandenforcement; revisionstotheTownCode;Councilsupport;TownManager'sExecutiveLeadershipTeam;customerserviceincluding effectivepublicoutreachandcommunication;andresolutionofpersonnelandlegalissues. AdministrationProgramBudgets    Personnelcostsdecreased28.7%duetothevacantOfficeSpecialist/Ombudspersonposition,whichisnotbudgetedinFY 2013.  Operations&Maintenancedecreased17.2%duetoareducedbudgetinseveralareas,includingprinting&bindingand memberships&subscriptions. 103 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel DivisionManager,Permitting 0.700.700.700.70SeniorCivilEngineer 1.001.00 (1.00) EngineeringDesignReviewer 1.001.001.001.00 PlansExaminerII 2.002.002.002.00PlansExaminerI 1.001.001.001.00 ZoningPlansExaminer 1.001.001.001.00 OfficeSpecialist 0.480.480.48SeniorOfficeAssistant 0.48 (0.48)  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 570,919$577,505$474,192$480,636$16.8% Operations&Maintenance 5,24745,82530,57519,275 57.9%Capital  0.0%  Allplanreviewisperformedbythedepartment'sstaffofcertifiedplansexaminers,licensedengineersand technicians.Thisteamisresponsibleforthereviewofallcommercialandresidentialconstructionplansfornewand alteredsitework,utilityinfrastructure,buildingsandotherstructureswhichincludesthefollowingdisciplines:civil, architectural,structural,fireresistive,life/safety,mechanical,plumbing,andelectricalsystems,zoningandADA.Plan reviewisalsoprovidedforalldevelopmentplans,preliminaryandfinalplats,andimprovementandgradingplans.In addition,thisteamensuresimplementationofthedevelopmentapprovaldecisionsoftheConceptualDesignReview Board(CDRB)andTownCouncil. PlanReviewProgramBudgets    Personnelcostsdecreased16.8%duetothevacantSeniorCivilEngineerposition,whichisnotbudgetedinFY2013.  Operations&Maintenancedecreased57.9%duetoareducedbudgetforoutsideprofessionalservices. 104 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel DivisionManager,Permitting 0.300.300.300.30 DevelopmentCoordinator 1.001.00(1.00)BuildingPermitTech 2.002.002.002.00(1.00) FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 200,430$195,596$143,216$136,185$30.4% Operations&Maintenance 9,64722,10022,10022,7402.9% Capital  0.0%  Allpermitapplicationsarereceivedandreviewedbythecertifiedpermittechnicianstoensureallnecessary documentationisincludedtoprovideatimelyreview.Ateachstageofreview,theymonitor,coordinateandissue commentsuntilcomplete.Oncereviewiscomplete,theyissuethepermitandcoordinateinspections.Theyalso collectandreleaseassurancespostedtoensurethatdevelopmentoccursinatimelymannerandincompliancewith approvedplans.ThisteamoftechniciansisalsoresponsibleforrecordsmanagementincompliancewiththeState's recordsretentionlaw. Intake,Issuance&RecordsMgmt.ProgramBudgets    Personnelcostsdecreased30.4%duetothevacantDevelopmentCoordinatorposition,whichisnotbudgetedinFY2013. 105 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel DivisionManager,Planning 0.801.001.001.00 SeniorPlanner 3.003.002.002.00(1.00)PrincipalPlanner 1.001.001.001.00Planner 1.001.001.00OfficeSpecialist 1.001.001.00SeniorOfficeAssistant 0.900.48(0.48) FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 453,842$501,210$451,918$496,900$0.9%Operations&Maintenance 35,67078,80078,80062,42520.8%Capital 0.0% TheprimaryfunctionofthePlanningprogramistoensuretheproperimplementationofadoptedplans,policiesand standards.PlanningprovidesdirectionandsupportforthePlanningandZoningCommission,ConceptualDesign ReviewBoard,andBoardofAdjustment.Theplanningteamcoordinatesthereviewofdevelopmentprojectsbyvarious Towndepartmentsanddivisionsaswellasexternalreviewagencies.Planningalsopreparesandanalyzes amendmentstotheGeneralPlan,zoningcode,plannedareadevelopments,andrezoningcases.Staffdevelops recommendationstopromotetheaesthetic,organizedgrowthanddevelopmentoftheTown,andisresponsibleforthe CommunityAcademy. PlanningProgramBudgets    Operations&Maintenancedecreased20.8%duetoareducedbudgetforoutsideprofessionalservices. 106 FY2011 FY2012 FY2012 FY2013 VarianceActual Budget Projected Budget toBudget Personnel DivisionManager,Planning 0.10SpecialProjectsCoordinator 1.00 SeniorOfficeAssistant 0.10  FY2011 FY2012 FY2012 FY2013 VarianceActual Budget Projected Budget toBudget Expenditures Personnel 112,937$$$$ 0.0%Operations&Maintenance 535 0.0% Capital  0.0%   DevelopmentSection TheSpecialProjectsandAnnexationsprogramisresponsibleforspecialprojectswithintheTown,annexation efforts,participationineconomicdevelopment,publicoutreach,andotherplanningandzoningrelatedissues.   ProgramBudgets 107 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel DivisionManager,Planning 0.10 Cons.&Sustain.Administrator 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 113,083$99,823$99,823$104,037$4.2% Operations&Maintenance 1,9802,7502,5002,580 6.2% Contingency 164,200150,000 150,0000.0%  TheOfficeofConservationandSustainabilityisresponsibleforimplementingconservationandenvironmental sustainabilitypoliciestownwide,energyefficiencyprograms,andseekingoutsidegrants,appropriationsandother federalfunds. Conservation&SustainabilityProgramBudgets    Personnelcostsincreased4.2%duetoacostoflivingadjustmentandpensionincreasesinFY2013.  Operations&Maintenancedecreased6.2%duetoareductionsintelecommunicationsandprinting&bindingcosts. 108 FY2011 FY2012 FY2012 FY2013 VarianceActual Budget Projected Budget toBudgetPersonnel DivMgr/BldgOfficial 0.800.800.800.80 BuildingInspectorII 4.004.004.004.00 ZoningTechnician 1.001.001.001.00 SeniorOfficeAssistant 0.400.400.40  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 470,669$444,699$449,535$470,210$5.7% Operations&Maintenance 9,18918,05013,55715,550 13.9% Capital 1,5001,5001,200 20.0%  Inspection AllInspectionisperformedbythedepartment'sstaffofcertifiedinspectorsandtechnicians.Thisteamis responsiblefortheinspectionofallcommercialandresidentialconstructionplansfornewandalteredsitework, utilityinfrastructure,buildingsandotherstructuresforcompliancewiththezoning,buildingandTowncodesand ordinances.Thefollowingdisciplinesareincludedintheinspections:civil,architectural,structural,fireresistive, life/safety,mechanical,plumbing,electricalsystems,zoning,energyefficiencyandaccessibility.Inaddition,this teamisresponsibleforinspectiontoensureimplementationofthedevelopmentapprovaldecisionsofthe ConceptualDesignReviewBoardandTownCouncil. ProgramBudgets    Personnelcostsincreased5.7%duetoacostoflivingadjustmentandpensionincreasesinFY2013.  Operations&Maintenancedecreased13.9%duetoreductionsinseveralareas,mainlyfieldsuppliesandtelecommunications.  Capitaldecreased20%duetoexpectedreductionsinequipmentreplacementcosts. 109 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel DivMgr/BldgOfficial 0.200.200.200.20 CodeComplianceSpecialist 1.001.001.001.00 SeniorOfficeAssistant 0.600.600.60  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 61,634$101,311$102,520$107,346$6.0% Operations&Maintenance 2,1822,6502,2362,545 4.0% Capital  0.0%  Thisprogramisresponsibleforthemonitoringandenforcementofthezoning,buildingandTowncodesand ordinancesforallconstruction,plantsalvage,landscape,signage,anddevelopmentperformancestandards.In addition,thisprogrammonitorsandenforcestheexpirationprocessforallpermitsandpermitapplications.This programissupportedbythetechnicalexpertiseoftheinspectors,plansexaminers,andpermittechnicians. CodeComplianceProgramBudgets    Personnelcostsincreased6%duetoacostoflivingadjustmentandpensionincreasesinFY2013.  Operations&Maintenancedecreased4%duetoreductionsinpostageandtelecommunications. 110 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel FacilitiesMaintenanceCrewLeader 1.001.001.001.00 FacilitiesMaintenanceTech 1.001.001.001.00 CivilEngineer 0.200.200.20 (0.20) SeniorOfficeAssistant 0.150.150.150.15   FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 133,006$132,367$132,367$117,203$ 11.5% Operations&Maintenance 177,759171,300171,300182,5006.5% Capital  0.0%  FacilityMaintenance,aprogramwithintheOperationsDivisionoftheDISDepartment,providesbuilding maintenancerepairs,minorrenovations,projectmanagement,contractadministration,energymanagementand HVACservicesfortheTown'sfacilities.Thisprogramisresponsibleforthemaintenanceof15Townbuildingsand structuresencompassingapproximately84,900squarefeetofbuildingspace.  InfrastructureSectionFacilityMaintenance   Personnelcostsdecreased11.5%asaresultofthereallocationofpersonneltimeinCustodialandFacilityMaintenance totheHighwayfund.  Operations&Maintenanceincreased6.5%duetoaadditionalresourcesallocatedtotheOutsideProfessionalServices lineitemresultingfromincreasedcarpetandwindowcleanings. Development&InfrastructureServices(DIS) 111         ►Repairexpenditurespersquarefootofbuildingsmaintained $2.70 $2.65 $2.70 ►Percentageofworkorderrequestscompletedwithinfivebusinessdays 85% 88% 85%       ►Numberofworkorderrequestscompleted 805 850 850 ►NumberofworkorderrequestscompletedperFTE 402 425 425    Highlights&Goals Measures&Indicators TheFacilityMaintenanceprogramisdedicatedtoprovidingasafe,healthyandfunctionalworkingenvironment foremployeesandcitizensoftheTownofOroValleytoconductdailybusiness. FacilityMaintenance Workedwithcontractorstofacilitatetheinstallation, maintenanceandrepairofneweneryefficentequipment −ResurfacedtheLibraryroofinaccordancewiththetermsof therevisedIntergovernmentalAgreementwithPimaCounty −RespondedtoemergencyfloodingoftheCouncil Chambersandrepaireddamagedsectionsofceilingand drainpipe   ■ManagetheFacilityMaintenanceprogramwithinapproved expenditurelimits ■Ensurethatenergyefficentequipmentandpartsareusedin allbuildingrepairs ■Continuetoimprovethepreventativemaintenanceprogramfor allTownfacilities  ■Maintainacleansafeenvironmentforpublicandstaffinall buildings ■Transitiontoprocurementanduseofenvironmentallyfriendly cleaningproducts 112 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel FleetMaintenanceMechanicIII 1.001.001.001.00 FleetMaintenanceMechanicII 1.00  SeniorOfficeAssistant 0.350.350.350.15 (0.20)   FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 145,840$78,621$78,621$72,437$ 7.9% Operations&Maintenance 729,128357,650357,650566,35058.4%  FY2011 FY2013 Variance Actual Budget Projected Budget toBudget OtherFinancingSources 874,968$$$$0.0% ChargesforServices  436,271436,271638,78746.4% Miscellaneous 0.0%  RevenueSources FY2012 FleetMaintenanceissetupasaninternalservicefundundertheOperationsDivisionoftheDIS Department.WiththeexceptionofthePoliceDepartment,eachTowndepartmentthatmaintainsafleet ofvehiclesand/orheavyequipmentcontributestothisfundbasedontheirrespectivefleetsizeand relatedcosts.FleetMaintenanceisresponsibleforthepreventativemaintenanceandrepairofthe Town'sfleetofvehiclesandheavyequipment.Thisisaccomplishedthroughthecombinationofservice contractsandstaff.  InfrastructureSectionFleetMaintenance    Personnelcostsdecreased7.9%duetoreallocationofstafftimeamongprograms.  Operations&Maintenanceincreased58.4%duetoincreasedfleetcostsforTransit.ThisisaresultoftheTown'sSunShuttleserviceexpansionprovidedviaanintergovernmentalagreementwiththeRegional TransportationAuthority. Development&InfrastructureServices(DIS) 113       ►Totalcost/miletooperateandmaintainlightvehicles,not$0.39 $0.43 $0.45 includingPolicevehicles(repairandfuelonly) ►Totalcost/miletooperateandmaintainheavyvehicles$0.96 $1.10 $1.30 (repairandfuelonly)       ►Numberofvehiclesmaintained190 90 88 (PolicevehiclesmovedtoPoliceDepartmentbudgetinFY2012) ►Numberofheavyequipmentmaintained 52 52 52    Highlights&Goals Measures&Indicators FleetMaintenance −Continuedtoimprovethepreventativemaintenance programthroughtheuseofCartegraphsoftware Completedfleetevaluationtodetermineequipmentage, shapeandcosttomaintain.Fleetdatausedtodevelopcapitalassetreplacementschedule.  ■ManagetheFleetMaintenanceprogramwithinapproved expenditurelimits  ■Maintainallvehiclesandheavyequipmentinexcellent conditiontoensurethesafetyofTownemployeesandthe public■Maintainallvehiclesandheavyequipmentinamannerthat reducestheTown'senvironmentalimpact  ■MaintainopencommunicationwithTowndepartmentsandoutsidecontractors ■Continuefleetmechanictrainingrelatedtorepairand maintenanceofnewandexistingequipment 114 FY2011 FY2013 Actual Budget Projected Budget  FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration 954,944$1,069,143$649,792$621,498$41.9% TransportationEngineering 984,8811,799,5901,780,6201,616,87310.2% PavementManagement 321,386175,336117,574102,05141.8% StreetMaintenance 937,378840,753792,506784,0056.7% TrafficEngineering 602,510608,455596,265545,40210.4%  FY2011 FY2013 % Actual Budget Projected Budget toBudget ConstructionSalesTax 291,349$367,400$290,093$316,890$13.7% Licenses&Permits 45,91742,00043,50043,0002.4% StateGrants 133,517487,000286,710260,00046.6% ChargesforServices  15,00015,000229,493 1430.0% HURFGasTaxes 2,693,1452,376,4642,376,4642,480,0054.4% Interest 8,83410,7007,0007,000 34.6% Miscellaneous 22,51310,00025,00010,0000.0% OtherFinancingSources 64,804 0.0% TotalFTEs FY2012 ExpendituresbyProgram FY2012 FY2013ExpendituresbyCategory RevenueSources FY2012 FY2013ExpendituresbyProgram TheInfrastructureSectionisorganizedintothreefunctionaldivisions:Engineering,Operations,andTransit.Engineeringis responsibleformanagingthedesignandconstructionofroadwayprojects,issuingrightofwaypermitsforallactivitieswithin theTown'srightofway,developingannualandlongtermschedulesforsurfacetreatmentsonTownstreets,aswellas maintainingandoperatingtheTown'strafficintersectionsignalsandlights.OperationsisresponsiblefortheStormwater Utilityenterprise,maintenanceoftheTown'sstreetsanddrainageways,facilitiesmaintenanceincludingrepairsandminor renovations,andfleetmaintenanceforvehiclesandheavyequipment. InfrastructureSectionprogramssupportedbytheHighwayFundincludeAdministration,TransportationEngineering, PavementManagement,StreetMaintenance,andTrafficEngineering.  InfrastructureSectionHighwayFundOperations  Pavement Management 102,051 3% Street Maintenance 784,00521% Administration 621,498 17% Traffic Engineering545,402 15% Transportation Engineering1,616,873 44% O&M 712,897 19% Personnel 1,931,872 53% Capital 1,025,060 28% DevelopmentandInfrastructureServices(DIS) 115   Highlights&Goals DISHighwayFundOperations ToprovidethehighestqualityservicestoTownresidentsandinternalcustomersinatransparentandcost effectivemanner. −Cracksealed100lanemilesofpavedstreets −Coordinatedmonthlybuffelgrasspullsintownrightofway −ConstructedanewparkinglotandgravelroadattheTown ownedSteamPumpRanch −Installed15panzoomtiltcamerasatfifteensignalized intersections −Completed55.01lanemilesoffog&slurrysealsandstress absorbingmembranes −Annualmainlinestriping(yellowandwhite):restriped33%ofall arterialandcollectorroadswithinthetown   ■MaximizeuseofnonTownfundingsourcesincludinggrants, bondsandinkindsupportfromthePimaCountyFlood ControlDistrict ■PartnerwithPimaAssociationofGovernments(PAG)and RegionalTransportationAuthority(RTA)toexploreand developtransportationalternatives  ■EnforceManualofUniformTrafficDevicesstandardsinpublicstreets ■Continuethebuffelgrassandfountaingrasseradication program ■Providepromptresponsetograffitieradicationrequests ■ContinuethepreventivemaintenanceprogramforallTown roadways ■Performinhousedesignforminortransportation infrastructureimprovementprojects ■Maintainroadwaysandmultiusepathsinexcellent condition ■Conductroutinemonthlytrafficsignalinspections ■Performannualstripingofstopbarsandcrosswalks throughoutthetown 116       ►Roadrehabilitationexpendituresperpavedlanemile $19,731 $21,505 $28,133 ►Percentageofcompletedroadrehabilitationpavedlanemiles 8% 13% 10% ►OverallConditionIndex(OCI)ratingforpavedstreets(ratinggoal>80)75 76 76 ►Installpantiltzoomcamerasonalltrafficsignals 100% 0% 0% ►Restripecrosswalks/legendsandsymbolsthroughouttown 95% 100% 100% ►Streetmaintenance(crackseal)lanemilescompleted 120 100 120       ►AverageEngineeringdesignandconstructioncapitalimprovement1 0.8 0.8 projectsfundedperFTE ►AveragePavementManagementcapitalprojectsfundedperFTE 1.5 1.5 1.5 ►Numberofstreetmaintenanceworkorderscompleted 670 605 620 ►NumberofstreetmaintenanceworkorderscompletedperFTE 58 67 69   Measures&Indicators DISHighwayFundOperations 117 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel TownEngineer 1.001.001.001.00 TransitAdministrator 0.500.500.500.50 GISAnalyst 0.250.25 AdministrativeCoordinator 1.001.001.001.00 OfficeSpecialist 0.75  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 300,468$265,510$268,355$294,601$11.0% Operations&Maintenance 142,083393,633376,437316,89719.5% Capital 309,36010,0005,00010,0000.0% OtherFinancingUses 203,033400,000 100.0%  Administrationisresponsibleforfundingandprogramimplementation,contractmanagement,andobtaining reimbursementofoutsidefundingforprojectsfromPimaAssociationofGovernments(PAG),theArizonaDepartmentofTransportation(ADOT),andtheFederalEmergencyManagementAgency(FEMA).Administrativestaffresponsibilitiesincludeclericalduties,maintainingtheDevelopment&InfrastructureServiceswebsite,recordsmanagement,andlogisticalsupport. AdministrationProgramBudgets   Personnelincreased11%,duetoaTownwidecostoflivingadjustmentandreallocatingtimefromaGISAnalyst positionintheGeneralFund(InformationTechnologyDepartment)totheHighwayandStormwaterFunds.  Operations&Maintenancedecreased19.5%duetosavingsinfleet,waterandsewagecosts.  OtherFinancingUsesdecreased100%;theFY2012budgetincludedcapacityforaonetimeloanfromthe HighwayFundtotheRoadwayDevelopmentImpactFeeFundfortheLambertLaneroadwideningproject. 118 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel EngineeringDivisionManager 0.700.700.700.70 SeniorCivilEngineer 0.500.500.500.50 SeniorCivilEngineerTechnician 1.001.001.001.00 CivilEngineer 0.800.801.000.20 CivilEngineer/ProjectManager 1.001.001.001.00 CivilEngineerDesigner 1.001.001.001.00 ConstructionInspector 1.001.001.001.00 OfficeSpecialist 0.750.480.48(0.27)  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 443,189$540,690$525,395$564,613$4.4% Operations&Maintenance 8,35558,90055,22539,450 33.0% Capital 533,3371,200,0001,200,0001,012,81015.6%  TransportationEngineeringisresponsibleformanagingthedesignandconstructionofroadwayprojects.Whilemost largeprojectsaredesignedbyconsultants,Development&InfrastructureServiceshasasmallinhousedesignteamfor smallerprojects.TransportationEngineeringprovidesconstructionmanagementforallpublicroadwayprojects,large andsmall,aswellasissuingpermitsforallactivitywithintheTown'srightofway. TransportationEngineeringProgramBudgets   Personnelcostsincreased4.4%duetoaTownwidecostoflivingadjustmentandslightreallocationsinpersonnel timeamongprograms.  Operations&Maintenancedecreased33%duetosavingsinstreetimprovementcostsandoutsideprofessional services.  Capitaldecreased15.6%duetosavingsinpavementpreservationcosts. 119 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel EngineeringDivisionManager 0.100.100.100.10 SeniorCivilEngineer 0.500.500.500.50 CivilEngineer 0.20 SeniorTrafficTechnician 1.001.001.001.00 TrafficTechnician 1.001.001.001.00 TrafficSigns/MarkingsCrewLeader 1.001.001.001.00 Sr.TrafficSigns/MarkingsWorker 1.001.001.001.00 TrafficSigns/MarkingsWorker 1.001.001.001.00 SeniorOfficeAssistant 0.150.150.150.05(0.10)  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 419,595$392,005$388,415$406,452$3.7% Operations&Maintenance 167,364214,200205,600136,70036.2% Capital 15,5512,2502,2502,250 0.0%  TrafficEngineering TrafficEngineeringisresponsibleformaintainingandoperatingtheTown'strafficintersectionsignalsandlights, pavementmarkings,trafficsignage,andconductingandreviewingtrafficstudies. ProgramBudgets   Personnelcostsincreased3.7%duetoaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenancedecreased36.2%duetoreductionsinoutsideprofessionalservices.  120 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel EngineeringDivisionManager 0.200.200.200.20 CivilEngineer 0.20 CivilEngineerDesigner 1.001.00 (1.00) PavementManagementSpecialist 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 195,223$173,586$115,824$100,801$41.9% Operations&Maintenance 8291,7501,7501,250 28.6% Capital 125,334 0.0%  PavementManagement PavementManagementisresponsibleforoperatingthepavementmanagementsystemanddevelopingannualand longtermschedulesforsurfacetreatmentsonTownroadways. ProgramBudgets   Personnelcostsdecreased41.9%duetoavacantCivilEngineerDesignerposition,whichisnotbudgetedinFY 2013.  Operations&Maintenancedecreased28.6%duetoreductionsintravel&training.   121 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel OperationsDivisionManager 0.750.750.750.75 CivilEngineer 0.40 Streets&DrainageSr.CrewLeader 1.001.001.001.00 Streets&DrainageCrewLeader 2.002.002.002.00 HeavyEquipmentOperatorIII 1.001.001.001.00 HeavyEquipmentOperatorII4.004.004.004.00 HeavyEquipmentOperatorI 2.002.000.960.96(1.04) SeniorOfficeAssistant 0.350.350.350.05(0.30) FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 657,021$608,253$580,366$565,405$7.0% Operations&Maintenance 280,357232,500212,140218,6006.0% Capital  0.0%  StreetMaintenance StreetMaintenanceisresponsibleformaintainingtheTown'sstreetsanddrainageways. ProgramBudgets   Personnelcostsdecreased7%duetoavacancy,arefillingofafulltimepositionatparttimestatus,andreallocation ofpersonneltimeamongprograms.  Operations&Maintenancedecreased6%duetoreductionsinseveralareas,includingstreetmaintenance,travel& training,officesupplies,andsafetycompliancecosts. 122 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel StormwaterEngineer 1.001.001.001.00OperationsDivisionManager 0.250.250.250.25 CivilEngineer 1.001.001.001.00 CivilEngineeringTechnician 1.001.001.001.00 GISAnalyst 0.250.250.25 SeniorOfficeAssistant 0.600.60 OfficeSpecialist 0.250.25 (0.25)  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 275,264$271,973$258,772$304,200$11.8% Operations&Maintenance 260,348408,750375,040564,24938.0% Capital 1,343,4791,075,500627,207697,00035.2% OtherFinancingUses 108,804 0.0%   FY2011 FY2013 VarianceActual Budget Projected Budget toBudget FederalGrants 1,086,932$380,000$253,114$67,800$ 82.2% StateGrants 366,203575,000538,331450,00021.7% ChargesforServices 751,341751,000751,500761,5001.4% Miscellaneous 925110 20,0000.0% Interest 376500130500 0.0%  RevenueSources FY2012 TheStormwaterUtilityenterpriseismanagedthroughtheDevelopment&InfrastructureServicesOperationsDivision.TheStormwaterUtilityisresponsibleformeetingallqualityandquantityissuesincludingtheTown'sStormwater ManagementPlan,FloodplainandErosionHazardManagement,andsupportingallotherTownprogramsthatare impactedbystormevents.TheStormwaterUtilityalsocoordinateswithfederal,stateandlocalgovernmentagencies withregardtofloodplainissues.  InfrastructureSectionStormwaterUtility  Development&InfrastructureServices(DIS)   Personnelcostsincreased11.8%duetothereallocationofpersonneltimewithintheDevelopment&Infrastructure ServicesDepartment,aswellasaTownwidecostoflivingadjustment.   Operations&Maintenanceincreased38%duetoanincreaseinfleetcosts,outsideprofessionalservicesand membershipsandsubscriptions.  Capitaldecreased35.2%duetocompletionofseveralstormwaterprojects. 123        ►Numberofreduced/mitigateddrainageproblemareas("hotspots")8 5 5 ►Numberofoutreacheventsheld N/A 12 12       ►Numberofstormwateroutfallstructuresinspectedonceperyear 135 131 128 ►NumberofmosquitotrapssetfortestingWestNilevirus 160 160 160 ►NumberofTownownedpropertypollutantsourcesreported,investigated 0 0 0 andmitigated     Highlights&Goals Measures&Indicators StormwaterUtility WewillprovidesafeandefficientmanagementoftheStormwaterUtilitytopromoteandprotectlifeandsafety,waterquality,andtheTown'sworkingandnaturalenvironmentbefore,during,andafterthe occurrenceofstormeventsinaccordancewithallTowncodes,standards,andpolicies. −StarteddesignfordrainageimprovementprojectsonNorthernAvenueandLindaVistaBoulevard −ProvidedoutreacheducationforareaschoolsandHOA's −Continuedfederalgrantfundedremovalofbuffelgrassandotherinvasiveweeds −IncreasedStormwaterPollutionPreventionPlaninspections andstormwaterqualityawareness  ■Continuetosecureregional,stateandfederalfundingfor StormwaterUtilityprojects ■Continuetoimprovethebillcollectionprocesstominimizethe Utility'sbaddebtratio  ■Continuetoeliminatestormwater"hotspots"withtargeted floodplainstudiesandcapitalprojects  ■DevelopaStormwater"GoodHousekeeping"trainingprogramforTownstaff ■Continuetoimprovesupportandcustomerservicetoownersof privatestormwatermanagementfacilitiesthroughouttown 124 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel TransitServicesAdministrator 0.500.500.500.50 Dispatcher 1.001.002.112.111.11 LeadTransitDriver 1.001.001.001.00 Driver 7.117.1110.8910.893.78 OfficeAssistant 0.960.960.96 TotalFTEs 9.619.6115.4615.465.85 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 354,172$414,251$480,401$605,720$46.2% Operations&Maintenance 24,098156,620168,763246,80057.6% Capital 13,81941,88026,880410,706880.7% OtherFinancingUses 80,000 100.0% TotalExpenditures 472,089$612,751$676,044$1,263,226$106.2% FY2011 FY2013 Variance Actual Budget Projected Budget toBudget FederalGrants $$$ 300,000$0.0% LTAF 34,944 0.0% RTAReimbursement 68,90350,000291,293789,0421478.1% FareBox 50,25439,50054,00034,765 12.0% Interest 147 0.0% Miscellaneous 99122,50022,5009,000 60.0% GeneralFundSubsidy 167,13249,82549,825130,419161.8% BedTaxFundSubsidy  450,926258,426 0.0% TotalRevenues 322,371$612,751$676,044$1,263,226$106.2% RevenueSources FY2012 TransitServicesfacilitatespartnershipsandcoordinatestransportationservicesamongpublicandprivateagencies servingOroValleytoimprovemobilityforcommunityresidents.TransitServiceshasdevelopedalongterm partnershipwiththeRegionalTransportationAuthority(RTA)toimprovethetransportationnetworkandmaximize transportationoptionsavailabletothecommunityatthelowestpossiblecost.TransitServicesisproudtooperate theregionalSunShuttleDialaRideserviceundercontractwiththeRTA.Wearecommittedtoprovidinghigh qualitytransitalternativesandplanningforthefuture.  InfrastructureSectionTransitServices Overview Development&InfrastructureServices FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased46.2%duetothehiringofadditionaldriversfortheSunShuttleserviceexpansion.This serviceexpansionisfundedthroughanintergovernmentalagreementwithPimaCounty'sRegionalTransportation Authority. Operations&Maintenance Operations&Maintenanceincreased57.6%dueincreasedfleet,equipmentrepairandmaintenance,insurance, telecommunicationanduniformcostsrelatedtothecontinuedexpansionoftheSunShuttleservice. Capital Capitalincreased880.7%forcapacitytopurchasenewcirculatorbusesthatwillbefundedthroughafederalgrantas wellascapacityforaParkNRidefacility. 125 Mission FY2012Highlights FY2011 FY2012 FY2013 Actual Estimate Projected ►Totalcostperpassengertrip $30.72 $32.71 $31.34 ►Percentageofrequestedreservationsfulfilled 90% 98% 98% FY2011 FY2012 FY2013 Actual Estimate Projected ►Numberofregisteredriders 1,182 1,536 1,776 ►Averagemonthlypassengertrips 1,280 1,948 2,188 WorkloadIndicators FY2013GoalsandObjectives PerformanceMeasures Highlights&Goals Measures&Indicators TransitServices ProvideenhancedmobilitytoallOroValleyresidents. −SunShuttleDialaRideservicebeganoperationson February13,2012asapartnershipwiththeRegional TransportationAuthority.SunShuttleDialaRideintegrated CoyoteRun,HandicarandSunShuttleservicespreviously operatinginthearea. −SunShuttleDialaRidenowoperatesonSaturdays,SundaysandholidaysforarearesidentswithAmericanswithDisability certification −Exceededpreviousdailyboardingsbydelivering152tripson oneday −RecordridershipinthemonthofMarch2012with2,453 passengertrips −DuringthemonthofMarch2012,Transitoperatedover 24,000milesandprovidedover1,650hoursofservice FocusArea:FinanceandEconomicDevelopment ■Maintainabalancedbudget ■ContinuetomanagetheIntergovernmentalAgreementwith theRegionalTransportationAuthority(RTA)toprovide fundingfortransitrelatedprojects FocusArea:LeadershipandCommuication ■Developateamenvironmentthatissupportiveandgoal orientedinordertoachieveexcellenceintransitservice ■Stabilizestaffinglevelstoprovideexcellentcustomer serviceandmeetgrowingtransitdemand FocusArea:CommunityInfrastructure ■BuildthenewSunShuttleDialaRideservicetoefficiently andeffectivelyservethegreatestnumberoftransitusers ■WorkwiththeRTAtoidentifytransitrelatedinfrastructure needsforthecommunityinsupportoflocalcirculator, expressanddialaridetransitservices ■EncouragetransitdevelopmentthroughoutOroValley 126 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Operations&Maintenance $$$$ 0.0% Capital 1,884,6307,998,0004,745,9516,154,00023.1% DebtService 3,000,0002,615,4672,615,467 100.0%  FY2011 FY2013 Variance Actual Budget Projected Budget toBudget FederalGrants $ 500,000$$ 699,000$0.0% StateGrants 4,788,6477,443,0005,312,9095,280,00029.1% OtherFinancingSources  400,000 0.0% DevelopmentImpactFees 263,302413,078246,714414,1180.3% Interest 3,1824,0001,6001,600 60.0% Miscellaneous 53,68718,00019,51218,0000.0%  RevenueSources FY2012 ThisFundisusedtomanageallroadwayCapitalImprovementProjects(CIP)fromtheplanningstagethroughdesignand construction.ThisprocessincludesconsultantselectionandpreparationoftheRequestforProposal(RFP)process,review oftrafficcontrolplans,andcontractadministration.ThisfundismanagedbyDevelopment&InfrastructureServicesstaff.  RoadwayDevelopmentImpactFeeFund    Capitaldecreased23.1%duetothecompletionofacapitalproject,aswellascontinuedconstructionanddecreased budgetcapacityonthewideningofLambertLane.  TheTownfullfilledtheannualinterestandprincipalpaymentsontheoutstandingdebtinthisfund. Development&InfrastructureServices(DIS) 127        ►Capitalimprovementprojectsfundingfromtheplanningstagethrough 3 2 5 designandconstructionmanagedbystaff   Highlights,Goals&Measures RoadwayDevImpactFeeFund –Installed15pantiltzoomcamerasat15signalized intersections –StartedconstructionontheLambertLanewidening project   ■Continuetosecureregional,stateandfederalfundingforroadway projectsbyparticipatinginPimaAssociationofGovernments(PAG)and RegionalTransportationAuthority(RTA)regionalfunctions ■Partnerwiththeregion'sjurisdictionsandPAGtosecurefundsinthe 20142018TransportationImprovementProgram(TIP)forTangerine Road,NaranjaDriveandLambertLanePhaseII ■SecurefundingfortheLaChollaBoulevardandMooreRoad Intersection ■Securefundingforatownwidetrafficsigninventoryproject  ■PartnerwiththeTownofMaranaandPimaCountyinthefinaldesign ofphaseIoftheTangerineRoadprojectLaCanadaDriveto ThornydaleRoad ■PartnerwithPimaCountytostartconstructionontheMageeRoad projectPhaseIIILaCanadaDrivetoOracleRoad ■CompletetheCanyonDelOroLinearParkfinalphasedesignandstart constructioninearly2013 128 FY2011 FY2013 Actual Budget Projected Budget  FY2011 FY2013 % Actual Budget Projected Budget toBudget FinanceAdministration 159,929$159,387$158,087$163,218$2.4% Accounting 294,295294,487282,656301,3342.3% Budgeting 156,262154,963153,963162,8995.1% Procurement 112,412113,362111,162116,6602.9%  FY2011 FY2013 % Actual Budget Projected Budget toBudget SalesTaxAuditRecoveryFees 95,409$100,000$100,000$100,000$0.0%  FY2012 ExpendituresbyProgramArea TotalFTEs FY2013ExpendituresbyProgram FY2013ExpendituresbyCategory RevenueSources FY2012 FY2012 TheFinanceDepartmentisresponsibleforTownfinancialactivities,includingaccounting,payrollandaccounts payableprocessing,budgetdevelopment,coordinationandanalysis,financialstatementpreparation,audit coordination,debtmanagement,managerialreporting,salestaxcompliance,andparticipationinavarietyofother administrativeandspecialprojects.TheDepartmentalsocoordinatesthedevelopmentoftheTown’sCapital ImprovementProgram,assistswiththeTown’sriskmanagementprogramandactsasthepurchasingoversight agentfortheTown.  Finance  Procurement116,660 16% Budget162,899 22% Accounting 301,334 40% Administration 163,218 22% O&M104,630 14% Personnel639,48186% 129   Highlights&Goals Finance TheFinanceDepartmentisdedicatedtoprotectingthefinancialintegrityoftheTownofOroValleyby providingtimely,accurateandrelevantfinancialdatatosupportinformeddecisionmakingforbothinternal andexternalcustomersoftheTown.TheFinanceDepartmentencouragesandpromoteslearningand growthintheindividualemployee,theFinanceTeamandtheorganizationasawhole. −ReceivedCertificateofAchievementforFinancialReporting ExcellenceforFY2010/2011fromGovernmentFinanceOfficers Association(GFOA)forthe18thconsecutiveyear −ReceivedDistinguishedBudgetPresentationAwardfrom GFOAforthe4thconsecutiveyear −ReceivedtheAchievementofExcellenceinProcurement Awardforthe4thconsecutiveyear −Receivedanunqualified"clean"auditopinionforFY2010/2011 financialstatements −CompletedtheissuanceofTownofOroValleyExciseTax RevenueObligations,Series2012tofundtheAquaticCenter Expansion −CompletedtheissuanceofTownofOroValleySeniorLien WaterProjectRevenueRefundingObligations,Series2012 −Assistedinthetransitiontoaselffundedplanformedical insurancecoverageforFY2012/13,resultinginnoincreaseto medicalpremiums −Participatedinbondratingagencydiscussionsthatresultedin FitchRatingAgencyreaffirmingtheTown's"AA"bondratingand StandardandPoor'supgradingtheTown'sratingonitsSenior LienWaterRevenueObligationsfrom "AA"to"AA" −ParticipatedinTownwideimpactfeeupdatetocomplywith newStatelawrequirements −ParticipatedinlaunchofOVDollarsprogramtoencourage shoppinglocalefforts −Participatedintownwideannexationefforts −ParticipatedintransitionoftheOroValleyPublicLibraryfrom anaffiliatestatustoabranchstatusoperatedbythePima CountyLibraryDistrict −Surplusauctionsgenerated$71,067inTownrevenue −Formalbidprocessesresultedinaveragesavingsof approximately$260,000percontractawarded  ■Prepareannual5yearforecastofrevenuesandexpenditures ■Regularlyevaluateprogramcostrecoveryanduserfeelevelstotargetmaximumcsotrecovery ■PerCouncildirection,continuetoevaluateopportunitiesto diversifyTown'srevenuebase ■Continuedutilizationofcooperativepurchasingagreementsand competitivebiddingforproductsandservicestoachievecost savingsandprocurementefficiencies ■Preparetimelyfinancialandbudgetaryperformancereports ■Preparefiscalimpactanalysisofpotentialannexationscenarios ■Continuetoevaluateopportunitiestorefinanceordefease outstandingTowndebt  ■MaintainanaccurateinventorydatabasewithTownwide infrastructurevaluationsandusefullives ■EvaluatecostefficientfinancingalternativestopayforTown infrastructureconstruction ■PrepareandannuallyupdatetheTown's5yearCapital ImprovementPlan  ■Financestaffcontinuestoactivelyparticipateinstateandnational professionalassociationsrelatedtogovernmentfinanceand procurementfields ■Participateinpublicoutreacheffortstoenhancecommunity knowledgeandunderstandingofTownbudgetaryissuesand programspecificinformation ■ParticipateinjointCouncilandstaffworkshopstoensuregood communicationandeffectiveimplementationofgoals ■ContinuetousetheTown'swebsiteasarepositoryforfinancial documents,reportsandinformation 130       ►Numberofmonthsduringfiscalyearinwhichposting,balancing,and12 12 12 closingofeachmonth'sfinancialtransactionswerecompletedby 10thworkingdayoffollowingmonth ►ConsecutiveyearsawardedtheGovernmentFinanceOfficers 18 19 20 AssociationCertificateofAchievementforExcellence inFinancialReporting ►ConsecutiveyearsawardedtheGovernmentFinanceOfficers 3 4 5 AssociationDistinguishedBudgetAward ►Percentagevariancebetweenmidyearrevenue 0.5% 1.2% 2.0% forecastandactualfiscalyearendrevenueforalltaxbasedfunds ►PercentageofinternalcustomersratingProcurementqualityas 100% 100% 100% excellentorgood ►PercentageofinternalcustomersratingProcurementtimelinessas 100% 100% 100% excellentorgood ►StandardandPoor's(S&P)andFitchbondratings AAS&P A+Fitch AAS&P AAFitch AAS&P AAFitch       ►NumberofProcurementprotestsfiledandsustained 0 0 0 ►Numberofcooperativepurchasingagreementsutilizedwithother 45 50 50 governmentaljurisdictions ►NumberofAccountsPayablechecksprocessed 5,162 5,142 5,100 ►Numberofinvoicespaid 11,156 10,122 9,100   Measures&Indicators Finance 131   FINANCEDIRECTOR OrganizationalChart Finance 132 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel FinanceDirector 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 153,053$148,187$148,187$152,918$3.2% Operations&Maintenance 6,87611,2009,900 10,300 8.0% Capital  0.0%  TheAdministrationprogramoftheFinanceDepartmentprovidesleadershipandresourcestosupportalldivisions withintheFinanceDepartment,overseesthedebtmanagementactivitiesoftheTown,andadministerstheTown’s investmentprogram.Thisprogramalsoparticipatesinavarietyofotheradministrativeandspecialprojects requestedbyTownmanagementandtheMayorandCouncil. FinanceProgramBudgets   Personnelcostsincreased3.2%asaresultofaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased8%duetoareducedbudgetforofficesupplies,postageand telecommunications. 133 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel AccountingSupervisor 1.001.001.001.00 SeniorAccountant 1.001.001.001.00 AccountingClerk 1.001.001.001.00 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 211,086$210,487$199,656$217,634$3.4% Operations&Maintenance 83,21084,00083,00083,700 0.4% Capital  0.0%  TheAccountingprogramoftheFinanceDepartmentmaintainsefficientaccountingsystemsandcontrolsand performsthefollowingactivities:payrollandaccountspayableprocessing,accountsreceivable,annualaudit coordinationandfinancialstatementpreparation. FinanceProgramBudgets   Personnelcostsincreased3.4%duetoachangeinbenefitscoverageofanemployeeandasaresultofaTown widecostoflivingadjustment. 134 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Budget&ManagementAnalyst 1.001.001.001.00 FinanceAnalyst 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 151,227$148,813$148,813$156,749$5.3% Operations&Maintenance 5,0356,1505,1506,150 0.0% Capital  0.0%  TheBudgetingprogramoftheFinanceDepartmentisresponsibleforpreparationandmonitoringoftheTown’s annualbudget.Dutiesofthisprogramincluderevenueandexpenditureanalysis,forecastingandmodeling,capital improvementplancompilation,performingcost/benefitanalyses,andpreparingspecialfinancialstudiesand reports. FinanceProgramBudgets   Personnelcostsincreased5.3%duetoachangeinbenefitscoverageofanemployee,aTownwidecostofliving adjustmentandincreasesinpensioncosts. 135 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel ProcurementAdministrator 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 109,202$108,752$108,752$112,180$3.2% Operations&Maintenance 3,2094,6102,4104,480 2.8% Capital  0.0%  Finance TheProcurementdivisionadministersthetimelyprocurementofsupplies,servicesandconstructionneededby TowndepartmentsinaccordancewiththeTownCode,StandardOperatingProcedure,andallotherfederal,state andlocallaws,policiesandprocedures.Oneoftheprimarypurposesofthisfunctionistomaximizethebuying poweroftheTownandminimizeinefficienciesinthepurchasingprocess. ProgramBudgets   Personnelcostsincreased3.2%asaresultofaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased2.8%duetoreducedmembershipsandsubscriptionscosts. 136                                     137 FY2011 FY2013 Actual Budget Projected Budget  FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration 233,162$247,366$246,471$253,362$2.4% PersonnelServices 130,366131,472131,688136,5663.9% SafetyandRiskManagement 106,645103,811103,121106,2292.3%  FY2013ExpendituresbyProgram FY2013ExpendituresbyCategory FY2012 FY2012 ExpendituresbyProgramArea TotalFTEs  HumanResources TheHumanResourcesDepartmentincludesthreedivisions,providingafullrangeofservicesforTown employees.TheAdministrationDivisionprovidespolicyguidanceincludingcompliance,performanceand compensationmanagementplustraininganddevelopment;thePersonnelServicesDivisionprovidesstaff planning,recruiting,andbenefitsprogramsservices;theSafetyandRiskManagementDivisionprovidessafety andriskmanagementservices.  Personnel Services 136,566 28% Administration 253,362 51% Safety&RiskManagement106,22921% Personnel 427,50786% O&M 68,650 14% 138   HumanResources Weprovideacompletesuiteofhumanresourceservicesfromrecruitmentthroughretirement.Thisincludes attractingstaffwiththeskills,knowledgeandabilitiestoaccomplishtheTown'sstrategicgoals;providing policyandprocedureadministrationandcompliance,compensationandbenefits,trainingandeducation, performancemanagement,employeerelations,andsafetyandriskmanagementassistance.Ouraimisthat allTownemployeeshavetheresourcesneededtoimprove,developandcontinuetoaddvalueforthe Town'schangingneeds. Highlights&Goals –BroadenedTownwideuseofvolunteers –ImplementedNEOGOVsoftwaresystemforvolunteer applicationprocess –Providednewemployeedevelopmentandtraining opportunities –ConductedFairLaborStandardsAct(FLSA)statusreview –Conductedpayadjustmentresearch –ManagedandfacilitatedPSPRS,ASRSandCORPretirement boards–ContinuedfacilitatingtheTown'swellnessprogramand increasedemployeeinvolvementwiththegoaloflowering healthcarecostsfortheTownandemployees –EducatedemployeesaboutHealthSavingsAccounts(HSAs) –EducatedemployeesaboutHealthcareReformimpacts –ImplementedemployerrequirementsestablishedbyHealthcare Reform –ProvidedretirementsavingseducationtoTownemployees –Facilitatedtheprocessforimprovingtheperformance evaluationsystem –TrackedTownsponsoredtraininginMUNISERPsystem –TookoverresponsibilityfromCommunicationsfordevelopingandpublishingtheTown'sinternalemployeenewsletter –RewrotePolicy11oftheTown'spersonnelpoliciesand procedures –RewrotePolicy18oftheTown'spersonnelpoliciesand procedures –Developedworkplaceharassmenttraining –Createdandimplementednewinventorytrackingformsfor annualinsurancerenewalaudit –CompletedOccupationalSafety&HealthManualchapters S016,S025andSD010  ■Continuewellnessinitiatives ■Monitoreffectivenessofnewselffundedhealthinsurance program ■Strategizewithleadershipforprocessimprovements F ■Implementnewperformanceevaluationmethods ■RewritePolicy10oftheTown'spersonnelpoliciesand procedures ■Developproceduresforemployeeleave,accommodations andlightduty ■Conducttrainingneedsassessment■Providesafetytrainingandassessments■ContinueOccupationalSafety&HealthManualchapter development 139       ►NumberoftrafficaccidentsinvolvingPolicevehiclesper100,000 0.52 0.89 0.6 milesdriven ►NumberoftrafficaccidentsinvolvingnonPolicevehiclesper100,000 0.75 0.54 0.5 milesdriven ►Numberofworkerscompensationclaims28 24 30 ►Percentageofemployeeturnover 12.0% 12.0% 12.0% ►Numberoftraininghourscompleted N/A 450 747 (ImplementeduseofMUNISERPsoftwaretotrackbeginningFY2012) ►Averageyearsoftenure(employeeretention)inworkforce      15 30 65 124 70 ►Numberofsickleavehoursusedinworkforcepermonth 1,536 1,408 (FY2012)1,178 1,404 1,849 1,915 1,462 1,327 1,240 1,158 1,282 1,106       ►Numberofjobapplicationsreceived 682 1,300 1,300 ►Numberofjobinterviewsconducted 145 274 250 ►Numberofnewhires(includesseasonalandparttimeemployees)33 65 75   Measures&Indicators HumanResources 140 HumanResourcesOrganizationalChart     141 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel HumanResourceDirector 1.001.001.001.00 Employee&Org.Dev.Analyst 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 179,243$198,091$198,091$213,587$7.8% Operations&Maintenance 53,14449,27548,38039,775 19.3% Capital 775 0.0%  TheAdministrationDivisionpartnerswithTownmanagementindevelopingorganizationimprovements;develops andimplementspoliciesandprocedures;designsandadministersannualcompensationandclassificationplans; administerstheperformancemanagementprocess;consultswithsupervisorsonemployeerelationsand grievanceresolutions;managesdisciplinaryprocedures;providesorcoordinatesongoingtrainingand developmentopportunities;providesorientationprograms;partnerswithmanagementtodevelopsuccession plansorperformanceimprovementplans;andnegotiateswithpublicsafetyemployeerepresentatives. HumanResources   Personnelcostsincreased7.8%asaresultofaTownwidecostoflivingadjustment,pensionincreasesanda changeinthebenefitscoverageofanemployee.  Operations&Maintenancedecreased19.3%duetoreducedoutsideprofessionalservices,postageandcontract personnelservices. ProgramBudgets AdministrationProgramOverview 142 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel HumanResourceSpecialist 2.002.002.002.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 108,619$107,097$107,097$110,266$3.0% Operations&Maintenance 21,74624,37524,59126,300 7.9% Capital  0.0% 3.9% Thisdivisionpartnerswithsupervisorstoplanstaffingneeds,createsandupdatesjobdescriptions;administers NEOGOVsoftware;advertisesforopenpositions,assistsinapplicantselection,schedulesandconducts interviews,coordinatesbackgroundchecks,communicateswithapplicantsandnewlyselectedstaffmembers; administerstuitionreimbursement;coordinatestheemployeeassistanceprogram,overseestheHumanResources moduleoftheMUNISEnterpriseResourcePlanning(ERP)system,administerstheworkerscompensation program,andcoordinatesemployeerecognitionandspecialevents.Thedivisionalsonegotiatesandadministers employeebenefits;ConsolidatedOmnibusBudgetReconciliationAct(COBRA)healthcoverageadministration; leaveadministrationincludingFamilyandMedicalLeaveAct(FMLA),annualleave,accrual,sicktimeused, donationofleavetime,etc. HumanResources   Personnelcostsincreased3.0%duetoaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased7.9%duetoincreasesintravelandtrainingandmembershipsand subscriptions. ProgramBudgets PersonnelServicesProgramOverview 143 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Safety&RiskManager 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 101,282$100,546$100,546$103,654$3.1% Operations&Maintenance 5,3633,2652,5752,575 21.1% Capital  0.0%  HumanResources TheSafety&RiskManagementDivisionadministersTownwidedrugtestingasrequired;ensuresArizona DivisionofOccupationalSafetyandHealth(ADOSH)compliance;andoverseesriskmanagementand workplacesafetytraining.   Personnelcostsincreased3.1%asresultofaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenancedecreased21.1%duetoareductionintravel&training. ProgramBudgets SafetyandRiskManagementProgramOverview 144 FY2011 FY2013 Actual Budget Projected Budget8.007.006.506.50 FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration 348,928$375,859$373,634$397,405$5.7% GISServices 145,507148,599122,343122,62517.5% TechnicalServices 305,675424,560421,553360,61515.1% BusinessApplications&Development 166,302166,186170,086180,3388.5% Telecommunications 107,329120,500133,150152,65026.7% 1,073,741$1,235,704$1,220,766$1,213,633$1.8% FY2012 FY2012 ExpendituresbyProgramArea TotalFTEs FY2013ExpendituresbyCategoryFY2013ExpendituresbyProgram ThemissionoftheInformationTechnology(IT)Departmentistoeffectivelydeployandmanageinformationservices andtelecommunicationstechnologiesandtoassistTowndepartmentsindividuallyandcollectivelyinachievingtheir businessgoals.  InformationTechnology Overview Administration 397,405 32% GISServices 122,625 10% Technical Services 360,615 30% BusinessAppl &Dev 180,338 15% Telecom 152,650 13% Personnel 561,058 47% O&M 501,575 41% Capital 151,000 12% 145 Mission FY2012Highlights FY2011 FY2012 FY2013 Actual Estimate Projected ►Percentageofnetworkanddesktopdevicemoves,additions,orchanges 100% 100% 100% completedwhenscheduled ►PercentageofHelpDeskcallsresolvedattimeofcall 40% 50% 50% ►PercentageofHelpDeskcallsresolvedwithin4hoursofcall 60% 70% 70% ►PercentageofHelpDeskcallsresolvedwithin8hoursofcall 70% 70% 80% FY2011 FY2012 FY2013 Actual Estimate Projected ►Numberofvendorapplicationssupported 29 30 30 ►Numberofcustomapplicationssupported 50 60 60 ►NumberofTelecommunicationsservicerequestsreceived 125 150 150 ►NumberofHelpDeskrequestsreceived 571 650 700 WorkloadIndicators FY2013GoalsandObjectives PerformanceMeasures Highlights&Goals Measures&Indicators InformationTechnology TheInformationTechnologydepartmentisdedicatedtoprovidingthevisionandleadershipthatwillenablethe TownofOroValleytoimprovepublicservicebydeliveryofeffectiveinformationtechnologyproducts. −Successfulcompletionofnetworkinfrastructureupgrade −90computer/mobiledatacenterreplacements −Twodatacenterserverupgrade/replacements −Upgradeofsecurity/badgingsystemsoftware −OroValleyPoliceDepartmentwirelesscommunications upgrade −SuccessfulrelocationofCalleConcordiadatacentertonew facility −SuccessfulupgradeandenhancementofCarteGraph enterprisesystem FocusArea:LeadershipandCommunication ■Continuetoenhancewebsitebyexpandingfunctionalityfor citizensandbusinesses ■LeverageexistingandnewITtoolstoinformandeducate publicofficialsandcitizens FocusArea:FinanceandEconomicDevelopment ■Enhancewebsitebyexpandingfunctionalityforthedevelopmentandbusinesscommunities ■EnhanceGeographicInformationSystem(GIS)mapping andanalysisforplanningexistingandfuturelanduse FocusArea:CommunityInfrastructure ■UpdateandmaintainareliableITinfrastructure ■Continuedevelopmentofdatacontinuityplan ■BegindevelopmentofnewITStrategicPlan 146 InformationTechnologyOrganizationalChart GISSERVICES TECHNICALSERVICES BUSINESSAPPLICATION& DEVELOPMENT TELECOMMUNICATIONS ADMINISTRATION INFORMATIONTECHNOLOGYDIRECTOR 147 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel InformationTechnologyDirector 1.001.001.001.00 TotalFTEs 1.001.001.001.00 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 121,077$120,759$120,759$124,430$3.0% Operations&Maintenance 227,851255,100252,875272,9757.0% Capital  0.0% TotalExpenditures 348,928$375,859$373,634$397,405$5.7% TheAdministrationprogrammanagesallofInformationTechnology'slogisticsincludingprocurements,budgetinformationandoperations,andmanagementandoversight. InformationTechnologyProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased3.0%asaresultofaTownwidecostoflivingadjustment. Operations&Maintenance Operations&Maintenanceincreased7.0%duetoanincreaseinsoftwaremaintenanceandlicensing. 148 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel GISAnalyst 2.002.001.501.50 (0.50) TotalFTEs 2.002.001.501.50 (0.50) FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 141,793$141,349$116,893$116,175$17.8% Operations&Maintenance 3,7147,2505,4506,450 11.0% Capital  0.0% TotalExpenditures 145,507$148,599$122,343$122,625$17.5% TheGISServicesprogramisresponsibleforprovidingcomplete,accurateandcurrentGeographicInformation Systemmaps,analysis,proposals,andpresentationstosupporttheoperationsusedbyeachdepartment. InformationTechnologyProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsdecreased17.8%asaresultofreallocatingtimefromaGISAnalystpositionintheGeneralFundtotheHighwayandStormwaterFunds. Operations&Maintenance Operations&Maintenancedecreased11.0%asaresultofadecreaseintravelandtraining. 149 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel NetworkAdministrator 1.001.001.001.00 NetworkManager 1.00 ITTechnician 1.001.001.001.00TotalFTEs 3.002.002.002.00 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 253,305$154,803$154,803$159,365$2.9% Operations&Maintenance 52,37056,85054,75050,250 11.6% Capital  212,907212,000151,00029.1% TotalExpenditures 305,675$424,560$421,553$360,615$15.1% TheTechnicalServicesprogramprovidesmanagementandsecurityoftheTown'scomputernetworks,desktop andnetworkTechnologyacquisition,support,andtraining. InformationTechnologyProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased2.9%duetoaTownwidecostoflivingadjustment. Operations&Maintenance Operations&Maintenancedecreased11.6%duetoreductionsinequipmentrepair&maintenance,noncapitalized equipmentandtravelandtraining. Capital Capitalisforreplacementofcomputers,serversandmobiledatacenters.Thereductionof29.1%isduetothecompletionofnetworkinfrastructureupgradesinFY2012. 150 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel SystemsAnalyst 1.001.001.001.00 DatabaseAnalyst 1.001.001.001.00 TotalFTEs 2.002.002.002.00 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 156,682$156,136$156,136$161,088$3.2% Operations&Maintenance 9,61910,05013,95019,250 91.5% Capital  0.0% TotalExpenditures 166,302$166,186$170,086$180,338$8.5% InformationTechnology TheBusinessApplication&Developmentprogramisresponsibleforapplicationdevelopmentandsupport, databasemanagement,projectmanagement,websitemanagementandoversight,anddevelopmentofElectronic Government(EGov)andfutureEcommerceapplications. ProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelincreased3.2%asaresultofaTownwidecostoflivingadjustment. Operations&Maintenance Operations&Maintenanceincreased91.5%duetoanincreaseinoutsideprofessionalservices. 151 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Operations&Maintenance 107,329$120,500$133,150$152,650$26.7% TotalExpenditures 107,329$120,500$133,150$152,650$26.7% InformationTechnology TheTelecommunicationsprogramisresponsibleforthemanagementofallvoiceanddatasystemsincludingthe Town'sPBX(privatebranchexchange)phonesystem,voicemail,longdistance,internetaccess,wirelessand pointtopointcommunication. ProgramBudgets FY2012/2013ExpenditureChanges Operations&Maintenance Operations&Maintenanceincreased26.7%duetoincreasedtelecommunicationscosts. 152 FY2011 FY2013 Actual Budget Projected Budget  FY2011 FY2013 % Actual Budget Projected Budget toBudget Civil 362,083$445,509$397,822$412,213$7.5% Prosecution 376,886396,323387,723404,3462.0%  FY2011 FY2013 % Actual Budget Projected Budget toBudgetStateGrants 9,02615,00015,00015,000 0.0%   FY2013ExpendituresbyCategory TotalFTEs FY2012 FY2012 ExpendituresbyProgramArea RevenueSources FY2012 FY2013ExpendituresbyProgram TheLegalDepartmentisorganizedintotwodivisions,CivilandProsecution,undersupervisionoftheTown Attorney.TheLegalDepartmentprovidestwodifferent,butequallyimportant,typesoflegalservicestothe Town:handlingcivilmattersfortheMayorandCouncil,TownManagerandTownDepartments;and prosecutingmisdemeanorcrimesandtrafficviolationswithintheTown.  Legal  Civil 412,213 50% Prosecution 404,346 50% O&M 89,17811% Personnel 712,381 87% Capital 15,000 2% 153       ►BudgetedpercapitaCivilProgramoperatingandmaintenance(O&M) $0.44 $1.37 $1.34 expenditures ►BudgetedpercapitaProsecutionProgramO&Mexpenditures $0.45 $0.86 $0.80 ►Numberofcasesprocessedperprosecutor TownProsecutor 600 500 500 AssistantTownProsecutor 497 500 500 ►PercentageofrequestsfromTownCouncilandstaffforlegalopinions,100% 100% 100% ordinances,resolutionsandothercivilmattersrespondedto within14days        ►Numberofcivilfilesopened 195 200 200 ►Numberofordinancesdrafted 31 35 35 ►Numberofresolutionsdrafted 80 83 83 ►NumberofCouncilagendaitemsworked 360 362 362 ►Numberofformalopinionsissued 3 4 4 ►Numberofprosecutionfilesopened 1,097 1,100 1,100 ►TrainingofswornPolicepersonnelonarreststandardsandlegaltrends 2 2 2 conductedtwotimesperyear   Measures&Indicators Legal  154 OrganizationalChart Legal    155 CivilMission  Highlights&Goals Legal ThemembersoftheCivilDivisionvaluearespectfulapproachtoworkingwithpeople;personal commitmentandloyaltytoourclient;timelyandeffectivelegalwork;andconsiderationofotherpointsof view.WeunderstandthatlegalissuesaregenerallyonlyonefactorthatCouncilandadministration needtoconsiderinhandlingtheirrespectiveresponsibilitiestotheTown.Wevaluea"preventativelaw" approachtoprovidinglegalserviceswheneverpossible. –ContinuedtoprovidetimelyandappropriatelegaladvicetoMayorandCouncil,TownManager,Towndepartmentsandstaff–Workedwithoutsideinsurancedefenseattorneystosettlethe ReflectionsattheButteslawsuit –DraftedallresolutionsandordinancespriortoCouncilpacket distribution –Maximizedtrainingopportunitiesforrequiredandoptional continuinglegaleducationwithinbudgetconstraints –Redactedapproximately6,000pagesofdocumentspriorto releasetotherequestorsinpublicrecordsrequests –WorkedwithDevelopmentandInfrastructureServices Departmenttoimplementsolarenergyandenergyconservation measuresfortheTown –WorkedcloselywithRiskRetentionpoolonNoticeofClaim matters –WorkedwithTownmanagementtonegotiatethetransferofthe OVPublicLibrarytoPimaCounty –Draftedproposedlegislationtomodifystateannexationstatutes –Workedwithoutsidecounseltoappropriatelyresolvea significantpersonnelgrievance –WorkedwithnewStormwaterUtilitiesDivisionEngineer regardingprocedurefordelinquentfees–ProvidedlegaladvicetothePublicSafetyPersonnelnegotiation team –WorkedonCitizensAcademyandgavepresentationsregardingmunicipallawandgovernmentprocesses–AssistedinorientationandtrainingofnewBoardandCommissionMembers   ■Assignstafftomaximizeproductivitygivenlimited resources ■Ensurecontinuingdevelopmentofattorneysandstaff ■Emphasizeretentionandadvancementofprofessional staff  ■Continuetoprovideaccurateandtimelylegaladvice andrepresentationtoMayorandCouncilandTownStaff ■Evaluatecasesforappropriatenessrelatingtopotentialutilizationofoutsidecounsel    156 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel TownAttorney 1.001.001.001.00 ChiefCivilDeputyAttorney 1.001.001.001.00 ParalegalII 1.001.001.001.00 OfficeAssistant 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 344,196$344,895$347,058$355,899$3.2% Operations&Maintenance 17,887100,61450,76456,314 44.0% Capital  0.0%  TheCivilDivisionisanalogoustotheGeneralCounsel'sofficeofacorporation.TheTownitselfistheclient, withtheCouncilandManagertheprimary"controlgroup."Theysettheoveralldirectionoflegalservicesin accordancewithgoalsandobjectivessetbytheCouncilasthegoverningboardandtheManageras Council'schiefadministrativeofficer. Thedivisiondraftsand/orreviewsallTowncontracts,resolutionsandordinances,policiesandprocedures; advisesofficialsandemployeesaboutregulatorycomplianceandriskmanagementissuesassociatedwith thematterforwhichtheyareresponsible;advisesofficialsandemployeesandassiststhemincomplyingwith administrativerequirementssuchasopenmeeting,publicrecordsandconflictofinterestlaws.TheCivil Divisionhandlescodeenforcementmattersandavarietyofnegotiationsarisingoutofcontractandlitigation matters. LegalProgramBudgets   Personnelcostsincreased3.2%asaresultofaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased44.0%duetoreductionsinoutsideprofessionalservices,officesupplies, postageandtravelandtraining. 157 ProsecutionMission  Highlights&Goals Legal ThemembersoftheProsecutionDivisionpromisetofairlyresolvecriminalorcivilcourtmatterswhile respectingtherightsofallpartiesinastimelyamannerasresourcesallow.  ■Promoteintegrityintheprosecutionprofessionand coordinationinthecriminaljusticesystem □Requiredcontinuinglegaleducation□Coordinationwithandassistancetootheragencies□Personnelworkloadnottoexceedrecommendedcapacity □ContinuedparticipationwithArizonaProsecuting Attorneys'AdvisoryCouncil □Police/Court/Prosecutionquarterlymeetings □Retainandadvancequalifiedpersonnel    ■Useofstandardizedpleaoffers,includes recommendedfines■Offeringuseofcommunityrestitution■Staywithindepartmentbudget■Continuetoseekoutgrantfunding ■Maintaincostspercapita  ■Promotethefair,impartialandexpeditiouspursuitof justice ■Ensureasafercommunitybyreducingcrimeand reducingfearofcrime –TownProsecutorreappointedbyGovernortoAPAAC (ArizonaProsectingAttorneys'AdvisoryCouncil) –TownProsecutornamedAPAACStateTraining Chairman –TownProsecutortaughtAdvancedTrialAdvocacy statewide –AssistantTownProsecutorcoordinateswithMothers AgainstDrunkDriving –AssistantTownProsecutorprovidestrainingtoofficers –SeniorParalegalnegotiates0%increaseinsoftware fees –SeniorParalegalassistsTownofSahuaritawithjob descriptions –SeniorParalegalcoordinatespolice/court/prosecution meetings –SeniorParalegalcoordinateswithCountyVictimsRightsservices–LegalSecretarydesignedandprintedparentssextingpamphlet –LegalSecretarycontinuestoupdateandrevisedivisionwebsite–OfficecontinuestoreceiveandtrainUdallFellowshipwinnerassummerintern –Officecontinuestoprosecuteapproximately1,100cases annually –ParticipatedinSpecialOlympicstorchrun    158 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel TownProsecutor 1.001.001.001.00 AssistantTownProsecutor 1.001.001.001.00 SeniorParalegal 1.001.001.001.00 LegalSecretary 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 348,234$345,659$345,659$356,482$3.1% Operations&Maintenance 18,81035,66427,06432,864 7.9% Capital 9,84115,00015,00015,000 0.0%   TheProsecutionDivisionprosecutes,diverts,orotherwisehandlesmisdemeanorcrimesandtraffic violationswithintheTown. TheProsecutionDivisionalsoprovideslegaladviceandtrainingtotheOroValleyPoliceDepartmentin handlingcriminalinvestigationsofmattersthatwillbeprosecutedbytheCountyAttorneyorArizona AttorneyGeneral. TheProsecutionDivisionhandlesRule11mentalhealthhearingsatSuperiorCourtforthosepersons chargedwithcriminaloffenses. TheProsecutionDivisionprovidesVictimServicesundertheArizonaConstitution. LegalProgramBudgets   Personnelcostsincreased3.1%asaresultofaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased7.9%duetoreductionsinofficesupplies,postage,andtraveland training. 159 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel MagistrateJudge 1.001.001.001.00 CourtAdministrator 1.001.001.001.00 CourtroomClerk 1.001.001.001.00 SeniorCourtClerk 3.003.003.003.00 CourtClerk 2.002.001.001.00 (1.00) Bailiff 1.001.001.001.00   FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 627,907$648,455$614,994$635,469$2.0% Operations&Maintenance 105,637133,170125,723122,1608.3% Capital  0.0%  FY2011 FY2013 Variance Actual Budget Projected Budget toBudget CourtCosts 171,523$230,000$178,860$200,000$ 13.0% PublicDefenderFees 4,6874,0003,0004,000 0.0% Fines 195,993190,000190,000190,0000.0% FY2012 RevenueSources ServicesrenderedbyMagistrateCourtincludetheprocessingandadjudicationofallcasesfiledinthecourt, includingthetrialorotherdispositionofmisdemeanorcriminalcases,criminaltrafficcases,towncodeviolations andciviltrafficcases;collectionoffines,surcharges,restitutionandotherfees;issuinginjunctionsagainst harassmentanddomesticviolenceordersofprotection,takingapplicationsforandissuingmarriagelicenses,and performingweddings.ServicesrenderedbytheCourtaregovernedbyrulessetbytheArizonaSupremeCourt andguidedbystatutesenactedbytheArizonaLegislature.  MagistrateCourt     Personnelcostsdecreased2%asaresultoftheeliminationofafulltimeCourtClerkposition.  Operations&Maintenancedecreased8.3%duetoreductionsinsoftwaremaintenancecostsandlicensingandcourt appointedattorneyfees. 160   Highlights&Goals MagistrateCourt ToupholdthelawandadministerjusticefairlyandefficientlyandadjudicateallcasesbroughttotheOro ValleyMagistrateCourtinafair,courteousandimpartialmanner,treatingallwhocometotheOroValley MagistrateCourtwithdignityandrespect,providingprompt,politeandefficientservice. −HirednewCourtAdministratoraftertheretirementof previousencumbent −Readjustedstaffdutiesandincreasedworkloadsof staffafterlossofacourtclerk.Leavingtheposition vacantamountedtosubstantialmonetarysavingsforthe Town. −PublishedCourtcalendarontheTown'swebpageto makeschedulemorereadilyavailabletoconstituents −Providedopportunitiesfordefendantstoperform communityrestitutionfortheTownwhichreducedtheneedfortheTowntopayforadditionalresources –Purchasedandinstallednewjurysoftwareandheld officetraining  ■ContinueInstituteforCourtManagementcertificationfor eligibleemployees;seekoutleadershipandcommunicationeducationforallstaff■SponsorandattenddiversitytrainingforallOroValleyCourt employees ■Surveythecommunityoncustomerserviceandjury participation  ■Implementnewjurysoftwaretostreamlineandcutexpensesformailingjurysummons ■Continuedevelopmentofelectronicformstoreduceprinting expenses  ■Installsecuritycamerasandmirrorstoincreasepublicand employeesafety 161       ►Variancebetweentotalcasescompletedandtotalcasesfiled 14% 12% 10% (goalis+/10%) ►CompliantwiththeAdministrativeOfficeoftheCourt(AOC)Yes* Yes Yes MinimumAccountingStandards *Compliantwithoneinfraction(safenotboltedtothefloor)       ►Numberoftotalcasesfiled 6,244 6,347 6,400 ►NumberofDUIcasesfiled 199 245 245 ►Numberofprotectiveordersfiled 133 107 120   Measures&Indicators MagistrateCourt 162 8.50 9.10 7.10 10.00 ** **Note: FY 2013 figure includes 3 FTE's funded with Bed Tax Funds 1,277,590$ 1,113,148$ 938,060$ 728,646$ -34.5% -$ -$ -$ 471,662$ 0.0% Overview 2012-2013 Annual Budget Program Budgets Mission FY 2012 Highlights FY 2013 Goals and Objectives Highlights & Goals Town Manager's Office To execute the policies and programs established by the Town Council and to provide administrative leadership and management of municipal operations. − Launched innovative Oro Valley Dollars program to enhance the existing Shop Oro Valley Campaign − Initiated Sun Shuttle Dial-a-Ride service in partnership with the Regional Transportation Authority − Initiated renovation and expansion of the Aquatics Center at James D. Kriegh Park − Negotiated transformation of the Oro Valley Library from affiliate to branch status within the Pima County Public Library District – Began delivery and distribution of Central Arizona Project (CAP) water in partnership with Tucson Water – Improved organizational communication by implementing a bi-monthly Council Action Update for staff and developing bi-monthly talking points/summary of issues for Council – Completed improvements to Steam Pump Ranch allowing the property to be opened to the public − Implemented self-funded employee medical insurance program and optional Health Savings Accounts − Expanded Volunteer Program across the organization − Achieved financial sustainability by reducing recurring expenditures through vacancy savings Focus Area: Leadership & Communication ■ Build trust through effective public outreach and communication ■ Create an environment conducive to effective dialogue among the Council and staff ■ Maintain strong intergovernmental relationships Focus Area: Finance & Economic Development ■ Maintain a balanced budget ■ Develop diverse sources of revenue ■ Cultivate relationships with the business community and create a business-friendly environment Focus Area: Community Infrastructure ■ Plan for and provide the necessary infrastructure to support community growth and preservation ■ Provide diverse recreational, educational and cultural opportunities ■ Maintain a safe community where residents and visitors feel secure ■ Provide a safe and reliable water supply to Water Utility customers 2012-2013 Annual Budget Program Budgets164 FY 2011 FY 2012 FY 2013Actual Estimate Projected ►Average time to fulfill constituent requests (days)4.22 3.31 2.80 ►Average monthly unique visitors to the Business Navigator 891 1270 1650 website (online Oro Valley business locator) ►Average monthly unique visitors to the TOV Website 13,533 15,493 17,500 FY 2011 FY 2012 FY 2013Actual Estimate Projected ►Number of constituent requests received 396 322 450 ►Number of business retention site visits conducted 14 79 24 Note: Business Retention & Expansion site visits were higher in FY 2011-12 due to launch of the OV Dollars Program Performance Measures Workload Indicators Measures & Indicators Town Manager's Office 2012-2013 Annual Budget Program Budgets165 Town Manager's OfficeOrganizational Chart COMMUNICATIONS ANDCONSTITUENT SERVICES ECONOMIC DEVELOPMENT TOWN MANAGEMENT TOWN MANAGER 2012-2013 Annual Budget Program Budgets166 FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to Budget Personnel Town Manager 1.00 1.00 1.00 1.00 - Assistant Town Manager 1.00 1.00 - 1.00 - Assistant to the Town Manager 1.00 1.00 1.00 1.00 - Executive Assistant 0.75 0.75 0.75 1.00 0.25 Senior Office Specialist 0.25 0.25 0.25 0.50 0.25 Total FTEs 4.00 4.00 3.00 4.50 0.50 FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to Budget Expenditures Personnel 458,360$ 476,245$ 367,296$ 512,130$ 7.5% Operations & Maintenance 25,982 31,299 17,800 21,274 -32.0% Capital - - 1,061 - 0.0% Contingency (60) - - - 0.0%Total Expenditures 484,282$507,544$386,157$533,404$5.1% The Town Manager’s office is responsible for the fiscal health of the Town government, and for direction and coordination of the administrative functions of the various departments, divisions, boards, and services of the Town Government. The Town Manager’s office provides staff support to the Town Council, handles press and media relations, promotes the Town’s legislative agenda through intergovernmental programs, seeks opportunities for partnerships and financial assistance at the county, state and federal levels through grants, legislation and federal appropriation requests. The Town Manager’s office also maintains citizen and community relations, as well as Oro Valley representation on regional boards and quasi-governmental councils to keep our needs considered in regional decision–making. Town Manager's OfficeProgram Budgets FY 2012/2013 Expenditure and Staffing Changes Personnel Personnel costs increased 7.6% due to reallocation of personnel among program areas, as well as a Town-wide cost of living adjustment. Operations & Maintenance Operations & Maintenance decreased 32.0% due to reductions in all operations & maintenance budget line items including travel and training, office supplies, memberships & subscriptions and telecommunications. Town Management Program Overview 2012-2013 Annual Budget Program Budgets167 FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to Budget Personnel Constituent Services Coordinator 1.00 1.00 1.00 - (1.00) Senior Office Specialist 0.25 0.25 0.25 - (0.25) Executive Assistant 0.25 0.25 0.25 - (0.25) Total FTEs 1.50 1.50 1.50 - (1.50) FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to BudgetExpenditures Personnel 92,176$ 91,476$ 91,476$ -$ -100.0% Operations & Maintenance 320 750 - - -100.0%Total Expenditures 92,496$92,226$91,476$-$ -100.0% Town Manager's OfficeProgram Budgets FY 2012/2013 Expenditure and Staffing Changes All costs related to this program are included in the Communications & Constituent Services program budget. Council Support and Constituency Program Overview The Council Support & Constituent Services Division provides administrative support to the Town Council through a one- stop constituent “office” (Constituent Services Office) where concerns, complaints, inquiries, referrals and information requests are addressed with stellar customer service and a common sense approach. The Constituent Services Coordinator (CSC) facilitates public education efforts, coordinates departmental responses, and ensures that constituent voices and perspectives are consistently captured and transmitted to Town leadership. The Constituent Services Office also conducts the Council on Your Corner program and provides outreach to homeowner associations. Constituent issues are tracked to monitor changing community needs and desires, allowing the Town Manager's office to adjust policies and budget options in order to better serve town residents. Beginning FY 2013 this program has been combined with Communications & Community Relations, now called Communications & Constituent Services. 2012-2013 Annual Budget Program Budgets168 FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to Budget Personnel Communications Administrator - 1.00 1.00 1.00 - Communications Specialist 1.00 1.00 - - (1.00) Constituent Services Coordinator - - - 1.00 1.00 Communications Intern 0.10 0.10 0.10 - (0.10) Senior Office Specialist 0.50 0.50 0.50 0.50 - Total FTEs 1.60 2.60 1.60 2.50 (0.10) FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to BudgetExpenditures Personnel 238,029$ 159,685$ 117,150$ 182,437$ 14.2% Operations & Maintenance 11,130 16,500 11,572 12,805 -22.4%Total Expenditures 249,159$ 176,185$ 128,722$ 195,242$ 10.8% Town Manager's OfficeProgram Budgets FY 2012/2013 Expenditure and Staffing Changes Personnel Personnel costs increased 14.2% due to combining the Constituent Services program with Communications and Community Relations as well as a Town-wide cost of living adjustment. Operations & Maintenance Operations & Maintenance decreased 22.4% due to reductions in several line items, including office supplies, special events, and telecommunications. Communications and Constituent Services Program Overview The Communications & Constituent Services Division manages and facilitates all media relations on behalf of the organization. The Communications Administrator is responsible for the oversight of communication, branding, marketing related programs, activities and project management. In addition, the division plans, develops and produces publications and services designed to facilitate communication between Town leadership and residents in order to keep residents informed about Town services, activities and programs. Staff also provides administrative support to the Town leadership through the Constituent Services Office (CSO) where concerns, complaints, inquiries, referrals and information requests are addressed with excellent customer service and a common sense approach. The Constituent Services Coordinator facilitates public education efforts, coordinates departmental responses, and ensures that constituent voices and perspectives are consistently captured and transmitted to Town leadership. The CSO also conducts the Council on Your Corner program as well as outreach activities to homeowner associations. Constituent issues are tracked to monitor changing community needs and desires, allowing the Town leadership to adjust policies and budget options in order to better serve Town residents. 2012-2013 Annual Budget Program Budgets169 FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to Budget Personnel Economic Development Manager 1.00 1.00 1.00 - (1.00) Intern 0.40 - - - - Total FTEs 1.40 1.00 1.00 - (1.00) FY 2011 FY 2012 FY 2012 FY 2013 Variance Actual Budget Projected Budget to BudgetExpenditures Personnel 81,993$ 93,962$ 93,962$ -$ -100.0% Operations & Maintenance 369,660 243,231 237,743 - -100.0% Total Expenditures 451,653$337,193$331,705$-$ -100.0% Town Manager's OfficeProgram Budgets FY 2012/2013 Expenditure and Staffing Changes Personnel Please see separate Bed Tax Fund template as these costs were moved from the General Fund to the Bed Tax Fund beginning FY 2013. Operations & Maintenance Please see separate Bed Tax Fund template as these costs were moved from the General Fund to the Bed Tax Fund beginning FY 2013. Economic Development Program Overview The Economic Development Division provides services such as business recruitment and retention, relocation assistance, liaison to regional tourism and economic development organizations, development project team leadership, and economic analysis and projections. The economic development manager adheres to the 2007 Community Economic Development Strategy (CEDS), which indicated that the residents of Oro Valley are interested in expansion, diversification, and development of local business. Beginning FY 2013, please see separate template for Bed Tax Fund. 2012-2013 Annual Budget Program Budgets170                                                            171 FY2011 FY2013 Actual Budget Projected Budget 42.3140.9440.4746.68 FY2011 FY2013 % Actual Budget Projected Budget toBudget Parks&RecAdministration 288,204$284,018$270,403$261,156$8.0% Parks(RecInLieuFees)686,798577,289578,938728,20426.1% Recreation 286,696274,824296,216232,71415.3% Trails66,74465,81564,91068,2243.7% Aquatics 460,754431,965413,856600,44739.0% Library 1,145,0861,115,8151,137,916583,41347.7% CulturalResources(RecInLieuFees)853,612126,976134,606286,142125.4% 3,787,894$2,876,702$2,896,845$2,760,300$4.0% FY2011 FY2013 % Actual Budget Projected Budget toBudget ChargesforServices 334,834$322,750$305,000$295,000$8.6% OtherIntergovernmentalRevenue 622,075591,160591,160583,4131.3% StateGrants 15,56025,00025,000120,000380.0% PimaCountyBondProceeds 243,100 0.0% 1,215,569$938,910$921,160$998,413$6.3% TotalFTEs FY2012 FY2013ExpendituresbyCategory FY2012 ExpendituresbyDivision RevenueSources FY2012 FY2013ExpendituresbyDivision Thisdepartmentrepresentsmunicipalservicesinsixareas,includingparks,recreation,trails,aquatics,libraryand culturalandhistoricresources.ThisdepartmentisfurtherresponsibletoprovidestaffsupporttotheParksandRecreationAdvisoryBoard,theHistoricPreservationCommission,theOroValleyPublicLibraryFamilyAdvisoryBoard, theOroValleyPublicLibraryTeenAdvisoryBoard,andtheFriendsoftheOroValleyPublicLibrary.  Parks,Recreation,Library&CulturalResources Overview Library 583,413 21% Cultural Resources 286,142 10% P&R Administration 261,156 9% Parks 728,20427% Recreation 232,714 8% Aquatics 600,447 23% Trails 68,224 2% O&M 863,960 31% Personnel 1,617,152 59% Capital 159,188 6% Contingency120,000 4% 172 Mission FY2012Highlights FY2013GoalsandObjectives Highlights&Goals Parks,Recreation,Library &CulturalResources ToenhancethequalityoflifeforallOroValleyresidentsbyprovidingexceptionalcommunityfacilitiesandprogramsforallages. Parks&RecreationAdministration −Createdonlineformstosimplifytheprocessforcustomers requestingramadaandfieldreservations −Createdonlineformsfortennis,racquetballandmetaldetector membershipstoexpeditetheprocessforcustomersandstaff −Updatedcurrentwebinformation,brochuresandsoftwaresystem toincludenewsolarramadaatJamesD.KrieghPark Aquatics −$3.45MrenovationprojectapprovedbyTownCouncil. ConstructionbeganApril23,2012andisexpectedtobecompletedinearly2013. Trails –WiththeAssistantRecreationManager,applicationfortheTownto beNamedaPlayfulCityin2011and2012wasapproved –SubmittedseveralArizonaParks&RecreationAssociationaward nominationsinconjunctionwithotherdepartmentalstaff –HeldtheTown'sfourthannualBiketoWorkDayaspartofthe RegionalBikeFest Recreation –AquaticsandRecreationcollaboratedtoholdAmphibiousAthletes summerprogramforchildren –Collaboratedwithseveraloutsideagencies,developing partnershipstocreatepositiveoutcomes: ◦SouthernArizonaArts&CulturalAllianceandtheOroValley MarketPlacetoholdtheOroValleyGivingTreeLighting CeremonySpecialEvent ◦TheTownofMarana&CatalinaStateParktobeginanew hikingchallenge(firstannualMOVEAcross2RangesHiking Challenge)◦CatalinaStateParktoprovidefallandspringcamps ◦PuschRidgeChristianAcademytoholdourprekindergarten program ◦LocalgolfcoursestoholdtheOroValleyJr.Golfprogram ◦ArizonaDistanceClassictoholdaTownsponsored KidsFunRun FocusArea:LeadershipandCommunication Parks&RecreationAdministration ■Enhancecustomerservicebydevelopingamoreuser friendlyonlineactivityregistration“splash”page ■CompleteacomprehensiveRecTracsoftwaretrainingat theAquaticsfacility,allowingstafftoprocessdailyvisits, passesandactivityregistrationsonsite■CreateacomprehensivepolicyforjumpingcastleusageatJamesD.KrieghParkincludinganapprovedTownvendorlist Trails ■ExpandtheTown'sBiketoWorkDayandalternatemodes usagethroughpublicityandcoordinationwiththe Development&InfrastructureServicesDepartmentand management Aquatics ■Extensiveorientationprocessfornewaquaticstaff ■Implementationofnewprogramsandservices Recreation ■Continuepartnershipstoprovideexcellentprograms bothwithintheTownandwithoutsideagencies ■Utilizeanyadditionaladvertisingopportunities Library ■EnableorderlytransitionofLibrarytoPimaCounty■Providetechnicalsupporttoincreasingnumberof customersusingereadertechnology ■Increaseprogrammingforadults,teensandchildrento meetdemands FocusArea:FinanceandEconomicDevelopment Aquatics ■Attractionoflargescaleswimmeetsandevents ■Generatemorerevenueassociatedwithcommunity entrancefees Trails ■Continuetoseekgrantandpartnershipfundingforbicycle, pedestrian,andtrailspriorities,aswellasforotherTown programsandfacilities 173 FY2013GoalsandObjectives(Continued)FY2012Highlights(Continued) Highlights&Goals(Continued)Parks,Recreation,Library &CulturalResources Parks −InstalledtwonewtrailbridgesatLambertLaneParkviaanEagle Scoutproject −AssistedwithlaborandmaterialsintheGreenFieldrenovationat JamesD.KrieghParkinconcertwiththeArizonaDiamondbacks andLosAngelesDodgers −InstalledanewhandicapaccessibleplaygroundatJamesD. KrieghParkviaagrantfromTheKegSteakhouse −Installednewshadecoversoverfoursoftballbleachersat RiverfrontPark –TransferofHoneybeeParkfromPimaCountytotheTown Library –Conductedintensivetrainingforstaffinnewtechnologies –Increasedprogrammingtomeetcommunitydemand –ConductedoutreacheffortsthroughtheOroValleyBusiness Club –InstalledJobSearchstationwithsoftware,computer/printer/faxviaStatelibrarygrant–FinalizedIntergovernmentalAgreementwithPimaCountyto transfertheLibrarytotheCounty –Increasedtheuseofvolunteers CulturalResources –SubmittedsuccessfulgrantapplicationforSteamPumpRanchHeritageGardensProjectfromtheTohonoO'odhamNation–HostedTownofOroValleyArizonaCentennialEventatSteam PumpRanchandprovidedspecialeventswithassistancefromthe OroValleyHistoricPreservationCommissionandtheOroValley HistoricalSociety −InstalledanewperimeterbarbwirefenceatSteamPumpRanch −Beganinstallationofanewdecomposedgranitesurfaced entranceroadandparkinglotinSteamPumpRanch −WorkedwiththeArizonaDepartmentofCorrectionsona landscapeprojectatSteamPumpRanch FocusArea:FinanceandEconomicDevelopment Recreation ■Improveexistingprogramsandincreaseprogram participationattendance ■Lookforadditionalspecialeventopportunities ■Lookforsignatureeventopportunities CulturalResources ■LookforadditionalopportunitiestoaddeventstoSteam PumpRanch FocusArea:CommunityInfrastructure Parks ■DesignandinstallnewlandscapingatJamesD.Krieghpool's newwestentrance ■Installshadestructureovernewhandicapaccessible playgroundatJamesD.KrieghPark ■BringHoneybeeParkonlinefollowingtransferoftheparkfromPimaCountyinFY2012 CulturalResources ■ConstructandbringonlineanewrestroomatSteamPump Ranch ■RepairroofoftheLeiberHouseatSteamPumpRanch ■InstallnewperimetergardenfencearoundHeritageGardens atSteamPumpRanch ■FinishparkinglotandentranceroadimprovementsatSteam PumpRanch ■Continueeffortstowardsimplementationofanarcheryrange atNaranjaPark 174 FY2011 FY2012 FY2013 Actual Estimate Projected  ►Parkacresper1,000residents 10.63 10.63 10.73 ►ParksandRecreationFTEsper1,000population 0.52 0.51 0.66 ►PercentagecostrecoveryforAquaticsdivision 34%  ►Percentagecostrecoveryforrecreationprograms 53% 65% 65%    ►Operatingandmaintenance(O&M)expenditurespercapita $7.43 $7.43 N/A ►O&Mexpendituresperregisteredborrower $16.91 $12.69 N/A ►NumberofFTEsper1,000townresidents 0.43 0.44 N/A ►Volunteerhoursper1,000townresidents 336 441 N/A  FY2011 FY2012 FY2013 Actual Estimate Projected  ►Numberofparkacresmaintained 436 436 440 ►Annualswimmingpoolattendance 120,000 100,000 100,000 ►Numberofsummercampattendees 198 250 300 ►Numberofspringandfallcampattendees 55 60 60 ►Hoursofballfieldusage 8,200 8,000 8,400  ►Numberoflibraryvisitors 228,920 249,128 N/A ►Numberofcirculationtransactions(checkoutsandcheckins)847,892 816,262 N/A ►Numberofyouthservicesprogramsheldandnumberofattendees 497/11,920 813/12,687 N/A ►Numberofadultservicesprogramsheldandnumberofattendees 523/5,405 685/9,405 N/A ►Numberoflibraryvisitspercapita 5.26 7.2 N/A  PerformanceMeasures WorkloadIndicators Measures&Indicators Parks,Recreation,Library &CulturalResources * * * * * * * * * 175 OrganizationalChart PARKS,RECREATION,LIBRARY ANDCULTURALRESOURCES DEPARTMENTDIRECTOR PARKSAND RECREATION NARANJAPARK STEAMPUMP RANCH ADMINISTRATION CULTURAL RESOURCESLIBRARY AQUATICS Parks,Recreation,Library &CulturalResources PARKS RECREATION ADMINISTRATION TRAILS 176 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel PRL&CRDirector 0.900.900.900.90 SeniorOfficeSpecialist 0.900.900.900.90 SeniorOfficeAssistant 1.001.00(1.00) OfficeAssistant 0.481.001.00 TotalFTEs 2.802.802.282.80 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 221,070$212,955$200,461$193,394$9.2% Operations&Maintenance 67,13571,06369,94267,7624.6% Capital  0.0% TotalExpenditures 288,204$284,018$270,403$261,156$8.0% TheParksandRecreationAdministrationDivisionisresponsibleforprogramregistrations,processingfeesand makingdeposits,coordinatingfacilityreservations,respondingtoemailinquiries,andclericalandorganizationalsupporttotheentiredepartment.Additionally,thisdivisionprovidesadministrativesupporttotheParksand RecreationAdvisoryBoard. Parks&RecreationProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsdecreased9.2%asaresultofdowngradingapositiontoalowercompensationclassification. Operations&Maintenance Operations&Maintenancedecreased4.6%asaresultofreducedequipmentrepairandmaintenance,memberships andsubscriptions,outsideprofessionalservicesandspecialeventlineitems. AdministrationProgramOverview 177 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel ParksMaintenanceManager 0.800.800.800.850.05 ParksMaintenanceCrewLead 0.800.800.801.000.20 SeniorParksMaintWorker 1.801.801.802.801.00 ParksMaintenanceWorker 2.802.802.801.50(1.30) ParkMonitor 0.700.700.701.230.53 TotalFTEs 6.906.906.907.380.48 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 367,124$321,922$321,922$375,939$16.8% Operations&Maintenance 319,674230,367232,016248,2657.8% Capital  25,00025,00059,000 136.0% Contingency  45,0000.0% TotalExpenditures 686,798$577,289$578,938$728,204$26.1% TheParksDivisionisresponsibleforbuildingmaintenance,janitorialservices,turfmanagement,landscape maintenanceandpropertyupkeepforallparks,naturaltrails,andbicycle/pedestrianoasisfacilities.Parksisalso responsibleforthelandscapemaintenanceatTownHall,includingthePoliceDepartmentandLibrary.Parks overseesallparksconstructionprojects,includingnewconstruction,renovationsandrepairs. Parks&RecreationProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased16.8%asaresultofthereallocationofpersonneltimetothisbudgetaswellasanewpart timeParkMonitorpositionthatisneededduetotheadditionofHoneybeePark.ATownwidecostofliving adjustmentalsocontributestotheincreaseinpersonnelcosts. Operations&Maintenance Operations&Maintenanceincreased7.8%duetocostsassociatedwiththeTown'sadditionofHoneybeeParkfrom PimaCounty. Capital The136%increaseinCapitalisforscheduledreplacementofaparksheavydutyutilityvehicleandagingreplacementofplaygroundequipmentatJamesD.KrieghPark.Fundingfortheplaygroundequipmentwillbe providedbyRecreationInLieufees. ParksProgramOverview 178 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel RecreationManager 0.900.900.900.90 AssistantRecreationManager 0.900.900.900.90 RecreationLeader 0.400.400.400.40 RecreationAide 2.701.501.501.50 TotalFTEs 4.903.703.703.70 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 135,851$147,314$151,611$152,260$3.4% Operations&Maintenance 150,845127,510144,60580,45436.9% Capital  0.0% TotalExpenditures 286,696$274,824$296,216$232,714$15.3% TheRecreationDivisionisresponsibleforprovidingrecreationalprograms,activities,classes,hikes,andspecial eventsforallages.Thisdivisionisalsoresponsibleforballfieldmanagementandcontracts.Programsare providedatvariouslocations,includingparks,schoolsandtheOroValleyLibrary. Parks&RecreationProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased3.4%asaresultofaTownwidecostoflivingadjustmentaswellaspensionincreases. Operations&Maintenance Operations&Maintenancedecreased36.9%duetodiscontinuanceoftheleasingofofficespaceutilizedfor contractedrecreationprograms. RecreationProgramOverview 179 FY2011 FY2012 FY2012 FY2013 VarianceActualBudgetProjectedBudgettoBudgetPersonnel MultimodalPlanner 0.900.900.900.90 TotalFTEs 0.900.900.900.90 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 64,401$63,475$63,475$65,695$3.5% Operations&Maintenance 2,3432,3401,4352,529 8.1% Capital  0.0% TotalExpenditures 66,744$65,815$64,910$68,224$3.7% Parks&Recreation TheTrailsDivisionisresponsibleforinsuringthattheTown'sTrailsPlan,aswellasthePedestrian&BicyclePlan, areimplementedandfollowed.Thissectionhandlesgrantwritingforthedepartment,addressestrailissues, managestheAdoptaTrailprogram,andprovidespublicinformation,safetyandinstructionalprograms. Additionally,Trailsperformsdevelopmentreviewtoinsurethatall"bike,ped&trails"issuesareproperly addressedwhendevelopmentoccurs. ProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased3.5%asaresultofaTownwidecostoflivingadjustmentaswellaspensionincreases. Operations&Maintenance Operations&Maintenanceincreased8.1%duetoanincreaseinmembershipsandsubscriptions. TrailsProgramOverview 180 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel AquaticsManager 1.001.001.001.00 AssistantAquaticsManager 1.001.00 FacilitySupervisor 1.361.36 ShiftLeader 2.722.72 FacilityAttendants 2.402.40 WaterSafetyInstructor 6.156.326.324.00(2.32) TotalFTEs 7.157.327.3212.485.16 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 245,595$239,586$218,116$333,547$39.2% Operations&Maintenance 215,159174,879177,985266,90052.6% Capital  17,50017,755 0.0% TotalExpenditures 460,754$431,965$413,856$600,447$39.0% Parks&Recreation TheAquaticsDivisionisresponsibleforthesafeoperation,maintenanceandmanagementoftheOroValley MunicipalPool.ThisfacilityincludesanOlympicsizedswimmingpool,awadingpool,canteen,officeandbath house.Thepoolisopenyearroundandhostsover120,000visitorsperyear.Anexpansionofthisfacilitywill beundertakenduringthesummerandfallof2012.SeetheAquaticsCenterProjectFund. ProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased39.2%asaresultofincreasedstaffinginthisprogramareaduetotheexpansionofthe Town'saquaticsfacility. Operations&Maintenance Operations&Maintenanceincreased52.6%asaresultofincreasedoperatingcostsanticipatedwiththeexpansionof theTown'saquaticsfacility. AquaticsProgramOverview 181 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel LibraryServicesManager 1.001.001.001.00 LibrarianII 4.004.004.004.00 LibraryAssociate 4.954.484.484.48 LibraryTechnicalAssistantII 4.364.544.514.51(0.03) LibraryTechnicalAssistantI3.053.003.083.080.08 OfficeSpecialist 1.001.001.001.00 TotalFTEs 18.3618.0218.0718.070.05 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 815,058$804,627$802,823$417,363$48.1% Operations&Maintenance 330,028311,188335,093166,05046.6% Capital  0.0% TotalExpenditures 1,145,086$1,115,815$1,137,916$583,413$47.7% TheOroValleyPublicLibraryisa25,000squarefootfacilityandcurrentlyoperates50hoursperweek. ThroughDecember31,2012,theTownwilloperateandmaintaintheOroValleyPublicLibraryasanaffiliateof thePimaCountyPublicLibrarysystem.EffectiveJanuary1,2013,thelibrarywillchangetobranchstatus,and operationswillbeassumedbyPimaCounty. LibraryProgramBudgets FY2012/2013ExpenditureandStaffingChanges Personnel Personneldecreased48.1%asaresultoftheLibrarychangingfromaffiliatestatustobranchstatuseffective January1,2013.ThefigureshownaboverepresentstheTown'scostsfromJuly1,2012throughDecember31, 2012,whichwillbecompletelyreimbursedbyPimaCounty. Operations&Maintenance Operations&Maintenancedecreased46.6%asaresultoftheLibrarychangingfromaffiliatestatustobranchstatus effectiveJanuary1,2013.ThefigureshownaboverepresentstheTown'scostsfromJuly1,2012through December31,2012,whichwillbecompletelyreimbursedbyPimaCounty. LibraryProgramOverview 182 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel PRL&CRDirector 0.100.100.100.10 MultimodalPlanner 0.100.100.100.10 SeniorOfficeSpecialist 0.100.100.100.10TotalFTEs 0.300.300.300.30 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 26,384$26,520$26,520$27,307$3.0% Operations&Maintenance 2,0002,000 100.0% Capital  0.0% TotalExpenditures 26,384$28,520$28,520$27,307$4.3% CulturalResourcesAdministrationprovidesadministrativeoversightforthedivision,staffsupportforthe HistoricPreservationCommission,andhandlesallpublicinquiries.Additionally,Administrationwritesandmanagesgrants,coordinateswithotherTowndivisionsanddepartments,andfacilitatespartnershipswith outsideagencies. CulturalResourcesProgramBudgets AdministrationProgramOverview FY2012/2013ExpenditureandStaffingChanges Personnel Personnelcostsincreased3.0%duetoaTownwidecostoflivingadjustment. Operations&Maintenance Operations&Maintenancedecreased100.0%duetoareductioninthespecialeventlineitem. 183 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel ParksMaintenanceManager 0.100.100.100.05(0.05) ParksMaintenanceCrewLead 0.100.100.10(0.10) SeniorParksMaintWorker 0.100.100.100.200.10 ParksMaintenanceWorker 0.100.100.10(0.10) TotalFTEs 0.400.400.400.25(0.15) FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 18,803$21,935$21,935$14,192$35.3% Operations&Maintenance 2,2081,9203,5005,500 186.5% Capital  0.0% Contingency  75,0000.0% TotalExpenditures 21,011$23,855$25,435$94,692$ 296.9% Thisprogramareaprovidesforthemaintenanceandmanagementofthis213acrepassivepark. Additionally,theTownhasreceiveddonatedfundingforthepark'sfuturedevelopment. CulturalResourcesProgramBudgets NaranjaParkProgramOverview FY2012/2013ExpenditureandStaffingChanges Personnel Personneldecreased35.3%duetothereallocationofpersonneltimetotheParksbudgettoaccountfortheadditionalworkloadresultingfromtheadditionofHoneybeePark. Operations&Maintenance Operations&Maintenanceincreased186.5%duetoincreasesinfieldsuppliesandwastedisposalfees.The increaseinexpendituresisrelatedtotheplannedarcheryrangeadditioninFY2013. 184 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel ParksMaintenanceManager 0.100.100.100.10 ParksMaintenanceCrewLead 0.100.100.10(0.10) SeniorParksMaintWorker 0.100.100.10(0.10) ParksMaintenanceWorker 0.100.100.100.500.40 RecreationManager 0.100.100.100.10 AssistantRecreationManager 0.100.100.100.10 TotalFTEs 0.600.600.600.800.20 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 36,264$33,601$33,601$37,455$11.5% Operations&Maintenance 19,76141,00047,05026,50035.4% Capital 383,192 100,1880.0% OtherFinancingUses 367,000 0.0% TotalExpenditures 806,217$74,601$80,651$164,143$120.0% ExpendituresforSteamPumpRanchconsistofbuildingandinfrastructureassessmentofthehistoricsiteandrelatedstaffcosts.TheprojectrepresentsOroValley'seffortstopreservethehistoryandcultureoftheTown. CulturalResourcesProgramBudgets SteamPumpRanchProgramOverview FY2012/2013ExpenditureandStaffingChanges Personnel Personnelincreased11.5%asaresultofreallocatingpersonneltothisbudgetduetotheadditionalprogrammingscheduledinFY2013.ATownwidecostoflivingadjustmentalsocontributestotheincrease. Operations&Maintenance Operations&Maintenancedecreased35.4%duetoreductionsingroundsrepair&maintenance,outside professionalservicesandwastedisposalfees. Capital Budgetedcapitalisforcompletionofrestroomfacilitiesontheproperty.FundingisprovidedbyRecreationInLieu fees. 185                         186                                         187                                       188 FY2011 FY2013 Actual Budget Projected Budget   FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration(incPDImpactFees)985,521$999,545$891,686$1,080,958$8.1% SupportServices 4,346,7114,798,1884,818,3175,496,30314.5% FieldServices 5,824,4745,952,9695,797,1086,133,8333.0% ProfessionalDev.&Training 217,960303,390220,031177,81241.4% ProfessionalStandards 113,894105,50099,182108,1832.5%  FY2011 FY2013 % Actual Budget Projected Budget toBudget FederalGrants 432,174$655,533$444,244$558,000$14.9% StateGrants 308,241248,500191,25865,000 73.8% Seizures&Forfeitures  192,6160.0% ReportCopying 27,82020,0002,9002,900 85.5% ImpoundProcessing 55,21050,00045,98747,503 5.0% PoliceDepartmentImpactFees 89,0660.0% Other 8,0768,00027,50027,500 243.8%  ExpendituresbyDivision FY2013ExpendituresbyDivision RevenueSources TotalFTEs FY2012 FY2013ExpendituresbyCategory FY2012 FY2012 TheOroValleyPoliceDepartment(OVPD)iscommittedtoprovidingneededpublicsafetyservicestoensureasafe environment.Thisisaccomplishedthroughcollaborativepartnershipsbetweenourorganization,ourcitizens, businessowners/managers,schools,communityorganizations,media,andothergovernmentpartners.OVPD membersseekthehighestamountofprofessionaldevelopmentwithoneS.E.R.V.I.C.E.visioninmind: eekxcellenceemainigilantnvolveommunitynforcement  Police  ProfDev&Training177,812 1% Prof. Standards 108,183 1% Admin1,080,9588% Support Services 5,496,303 42% FieldServices 6,133,833 48% Capital 183,093 1% GrantFunded Capital 177,866 1% O&M1,181,165 9% Personnel 11,454,965 89% 189   Highlights&Goals Police We,themembersoftheOroValleyPoliceDepartment,arededicatedtoprovidingexcellentservicethrough partnershipsthatbuildtrust,eliminatecrime,createasafeenvironmentandenhancethequalityoflifewithinour community. −OfficerPiercewasselected,bypeersofthePimaRegionalSWATTeam,as 'SWATOperatoroftheYear' −ChiefSharpandOfficerFredBrownreceivedthe'BestoftheNorthwest'awardedbytheNorthwestExplorer –OroValleyPoliceDepartmenthostedtheArizonaStateForensicsCompetition. OroValleyschoolsplacedfirstandfourth −139OroValleybusinesseshavebeenadoptedbyofficersundertheAdopta Businessprogram −PartneredwiththeOroValleyBusinessClubtoshowcaselocalcommunity businesses,aswellastheOroValleyPoliceDepartment −1,555poundsofprescriptiondrugs,aswellasothervariousmedicalitemswere collectedbytheDisposeAMedprogram CVAPvolunteersdonated13,867hrsandconducted8,650Darkhousechecks −OVPD,inconjunctionwiththeFraternalOrderofPolice,helpedraise$4,500by organizingandhostingtheRosieFishingDerbytobenefitSpecialOlympics −OroValleyPolicepartneredwithProjectGradtoholdthesecondannualcar show,andweresuccessfulinraising$10,000 −HostedtheInternationalAssociationofChief'sofPolice(IACP)HighwaySafety CommitteeMidyearmeeting,IACPVehicleTheftCommitteeMidyearmeeting. Additionally,thePDhostedandchairedtheIACPTrafficIncidentManagement (TIM)SubcommitteeMeetingattheHiltonElConquistador −RevisedtheEmergencyOperationsPlanfortheTownofOroValley,perSection 6.4.6oftheGeneralPlan −HostedtheNorthwesternUniversitySchoolofPoliceStaffandCommand, bringing39individuals(including3fromOVPD)representing8agenciestoour areaforatotalof10weeksoveraperiodoffourmonths −PartneredwithBestBuyandTargetforthebacktoschool'ShopwithaCop';andwithotherTownemployeesfortheChristmas'ShopwithaCop' −ChiefSharpelectedtoChairmanoftheAZCriminalJusticeCommission −CollaboratedwiththeStormwaterUtility,GolderRanchFireDist.,andPimaCountyFloodControlDist.toaddresspotentialfloodhazardsinTheHighlands neighborhoodandtoprovidepertinentinformationtoresidents −OVPDhostedthefollowingtraining:DataDrivenApproachestoCrimeand TrafficSafety(DDACTS)BriefingColonelDannyMcNight"SuccessinAdverseConditions" BobbySmith"VisionsofCourage" StreetCrimesSeminar GangAwarenessSeminar ColonelDaveGrossman"BulletProofMind"  ■ContinueupdatestoPoliciesandDirectives □LaunchedprojecttoreviseDepartmentalPoliciesandDirectives ■Comprehensiveapproachtostaffingandforcemanagement □ImplementCrimeReportsinPatrol □FieldServicesDivisionreorganization  ■ParticipateinTownannexationefforts □Increasethenumberofbusinessesadoptedbyofficersunder theAdoptaBusinessprogram ■MaintaincommunitysafetyasrequiredbytheGeneralPlantoensurethatresidents,visitors,andpropertyareadequately protected. □Monitortrafficflow □Extrapatrolsatcommerciallocationsduringholidayshopping season  ■PimaCountyWirelessIntegratedNetwork □Design,procure,deployandoperateacountywidepublicsafety voicecommunicationsnetwork;improvepublicsafetyradio interoperability;andtodesign,constructandoperateacountywide communicationcenterandoperationscenter □Videoconferenceforcourtappearances,replacingprisoner transportsandrelatedcostswhileenhancingofficersafety ■SimplyBitsopportunities □Completeinstallationatdispersedsatellitelocations □CompleteconnectionwithSpillman □Increasehighspeedinternetcapability □Completeconnectionincommandpost □Potentialtonegotiateforspaceonmonopole ■Reimplementthebicyclesafetyprogram,andpromoteOroValley asa'BicycleandPedestrianFriendlyCommunity'asmandatedin theGeneralPlan  ■Continuecoordinationwithneighborhoodandhome owner'sassociationstodevelopneighborhoodtrafficandcontrol measuresasmandatedintheGeneralPlan □ContinuetocollaboratewiththeSunCityPosse □ContinuemeetingwithHOAandexpandneighborhoodwatch groups. ■TheGeneralPlanrequiresthatthe'Townshalldevelopstandards forresponsereadinessinregardstofiresafety andhomelandsecurity' □Developmentandimplementationofsupportingdocumentsto therevisedEmergencyOperationsPlan □RevisethePoliceDepartment'sMajorActionPlan □RevisetheTown'sContinuityofOperationsPlan(COOP) □ConducttrainingandexercisingoftherevisedEmergency OperationsPlananditssupportingdocuments 190       ►PercentageofPriorityIcallsrespondedtoinlessthanfiveminutes 86% 88% 91% ►PercentageofPriorityIIcallsrespondedtoinlessthaneightminutes 90% 93% 96% ►PercentageofresidentsonOVPDCitizenSatisfactionSurveythatrated96% neighborhoodwalkingsafetyduringthedayasreasonablysafeorabove ►PercentageofresidentsonOVPDCitizenSatisfactionSurveythatrated83% neighborhoodwalkingsafetyduringthenightasreasonablysafeorabove ►PercentageofresidentsonOVPDCitizenSatisfactionSurveyratingtheir 94% policeservicesaboveaverage(ofthosewhoindicatedtheyhadcontact withthePoliceDepartmentduringthelast12months)        ►Callsforservice 16,831 16,775 16,914 ►Numberofincomingemergencyandnonemergencyphonecalls 60,297 57,268 55,909 answeredbypolicedispatchers ►NumberofPriorityIcalls 241 259 274 ►NumberofPriorityIIcalls 733 504 418 ►Reportedtrafficaccidents 497 484 483   Measures&Indicators Police 191 PoliceOrganizationalChart  ChiefofPolice    SUPPORTSERVICES ADMINISTRATION   CRIMINAL INVESTIGATIONS PATROLPROPERTY/ID MOTOR/TRAFFIC FIELDSERVICES ADMINISTRATION SCHOOLRESOURCE OFFICER TASKFORCE COMMUNITY RESOURCES COMMUNICATIONS RECORDS     COMMUNITY ACTIONTEAM DeputyChiefofPolice FLEET INFORMATION TECHNOLOGY TECHNICALSERVICES SPECIALOPERATIONS K9UNIT DUI REGIONAL SWAT 192 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel PoliceChief 1.001.001.001.00 DeputyPoliceChief 1.001.001.001.00 Lieutenant 1.001.001.001.00 AdministrativeServicesMgr 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 530,960$525,037$525,037$541,387$3.1% Operations&Maintenance 454,560474,508366,649450,5055.1% Capital(PDImpactFeefunded)89,0660.0% Contingency  0.0%  TheOroValleyPoliceDepartment(OVPD)isatruecommunitypolicingorganizationandunderstandscommunity policingisa"wayoflife"foranorganization.InOroValley,communitypolicingisconsideredacorevaluethatunderlies allprogramsandinitiatives.ThePoliceDepartmentAdministrationembodiesthisphilosophyandguidesallstaff towardsembracingthisphilosophythroughouttheentireorganization. PoliceProgramBudgets   Personnelincreased3.1%asaresultofaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased5.1%duetodecreasedcostsininsurance,naturalgasandelectricity,traveland traininglineitems.  Thecapitalexpendituresrepresentthepurchaseoftwonewpatrolvehiclestoaccommodatetheincreaseinstaffinthedepartment.ThetwovehiclesarebeingpurchasedwiththeuseofPoliceImpactFeefunds. 193 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel ReserveOfficer 0.482.380.96 (2.38) TrainingOfficer 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 131,074$209,533$140,639$90,977$ 56.6% Operations&Maintenance 86,88693,85779,39286,835 7.5% Capital  0.0%  Police ProfessionalDevelopment&Training(formerlyTraining&Reserves)istaskedtoensurethatmembersprovidethemost efficientandeffectivepublicsafetyservicetothecommunityinsupportofacommunitypolicingphilosophy.Personnel aretrainedtodeliverahighlevelofservicethatnotonlymeetscommunityexpectationsbutalsoallowsourstaffto maintainprofessionalcertifications.ProfessionalDevelopment&Trainingfocusesondevelopingtheskills,abilities, knowledge,andtalentsoftheOVPDtomaintainprofessionalandexpertservice.Thisprogramisalsoresponsiblefor newhirerecruitofficerorientation.Thisorientationisprovidedtopreparenewofficersforthestressesofattendinga policeacademyalongwithorientingthemtoOroValley. ProgramBudgets   Personneldecreased56.6%duetothereallocationofReserveOfficerstootherprogramareas.  Operations&Maintenancedecreased7.5%dueareductioninfieldsupplies. 194 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 104,574$100,000$99,027$103,683$3.7% Operations&Maintenance 9,3205,5001554,500 18.2% Capital  0.0%  Police ItisthepolicyoftheOVPDtothoroughlyinvestigateallcomplaintsagainstitsemployeesinordertopreservepublic confidenceinourwillingnesstooverseeandcontroltheactionsofouremployees.TheOfficeofProfessional Standards(O.P.S.)ismanagedbyasergeantwhooverseesandinvestigatescitizenscomplaintsandinternally orderedinspections.O.P.S.alsomaintainsrecordsofuseofforceincidences,vehiclepursuitsandpolicyrevisions. Finally,O.P.S.conductsthehiringprocessandbackgroundinvestigationsforinterestedPoliceDepartmentapplicants. ProgramBudgets   Personnelincreased3.7%asaresultofaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenancedecreased18.2%duetoreducedoutsideprofessionalservices. 195 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Commander 1.001.001.001.00 Lieutenant 2.002.002.002.00 EmergencyResponsePlanner 1.001.00 OfficeSpecialist 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 437,969$431,314$431,491$515,581$19.5% Operations&Maintenance 5,5054,3004,394400 90.7% Capital  0.0% Contingency  0.0%  Police TheSupportServicesDivision(SSD)providesthenecessarysupportandenhancementtotheFieldServicesDivision andAdministration.SSDpersonnelarespeciallytrainedinlawenforcementfunctionsspecifictotheorganizationand community,whichenhanceourabilitytoprovideservice.SSDmustconsistentlyevaluatetheserviceeffortsofthe departmentandmakechangesbasedupontheseefforts.Thisisaccomplishedthroughtechnology,expertise, resourceallocation,intelligencegathering,andeducation. ProgramBudgets   Personnelincreased19.5%duetoreallocationoftheEmergencyResponsePlannerfromanotherprogramarea,aswell asaTownwidecostoflivingadjustment.  Operations&Maintenancedecreased90.7%duetoareductioninfieldsupplies,outsideprofessionalservices,and uniforms  196 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 Detective 5.005.005.006.001.00 CrimeAnalyst 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 635,880$622,925$634,649$747,864$20.1% Operations&Maintenance 10,73413,72513,72510,525 23.3% Capital  0.0%  Police TheCriminalInvestigationsUnit(CIU)istheprimaryinvestigativearmoftheOVPDandisresponsibleforinvestigating allmajorcrimesthatoccurinOroValley.Thesecrimesarecoordinatedintotwoseparatecategories: CrimesagainstPerson(s):Homicide,SexualAssault,AggravatedAssault,etc. CrimesagainstProperty:Burglary,Larceny,AutoTheft,etc. DetectivesarecrosstrainedtoinvestigatethevarioustypesofcrimescommittedinOroValleyandmanyofthem networkwithtaskforcegroupsoutsideOroValleytoenhanceservicewithinourcommunity. ProgramBudgets   Personnelcostsincreased20.1%duetothereallocationofapositionfromanotherprogramarea,aswellasaTown widecostoflivingadjustment.  Operations&Maintenancedecreased23.3%duetoareductioninoutsideprofessionalservicesandmembershipsand subscriptions 197 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 SROOfficer 7.007.007.007.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 696,517$690,990$708,781$753,143$9.0% Operations&Maintenance 1,594112125 0.0% Capital  0.0% 9.0% Police TheSchoolResourceOfficer(SRO)programisdesigneduponthe"basictriadconcept"ofbeingalawenforcement officer,teacher,andcounselortotheschoolcommunity.This"community"includestheschooladministration, facultyandstaff,parents,students,theschoolssurroundingtheOroValleycommunity.AnSROprovidesthis serviceinmanywayswhilealwaystakingapersonalinterestinstudents'lives,activities,andproblems.Officers areassignedto:CanyondelOroHighSchool,IronwoodRidgeHighSchool,CopperCreekElementary,Painted SkyElementary,andWilsonK8. ProgramBudgets   Personnelincreased9.0%duetoanincreaseinbudgetedovertimeaswellasaTownwidecostoflivingadjustment andpensionincreases.  Operations&Maintenanceincludescapacityforfieldsuppliesandmembershipsandsubscriptionsbudgetedin FY2013. 198 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 Officer 7.007.007.007.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 739,368$748,372$717,036$731,983$2.2% Operations&Maintenance  0.0% Capital 95,076103,61762,45188,800 14.3%  Police TheOVPDisactivelyinvolvedinmultijurisdictionaljointtaskforcesacrosssouthernArizona. isamultijurisdictionaldrugtaskforcethatconsistsof18participatingagencies toincludelocallawenforcement,prosecutingagencies,theArizonaHighIntensityDrugTraffickingArea(AZHIDTA), andtheDavisMonthanAirForceBase(DMAFB)operatinginthePimaCountymetroarea.Eachagency complimentsthetaskforcewithstaffingandadministrativeprocesses. hasnumerousmultijurisdictionaltaskforcegroupsthatincludefederalagents, prosecutingagencies,andstateandlocallawenforcementagencies.Eachtaskforcetakesadifferentsegmentof thetrafficking,productionanduseofdrugrelatedcrimetocombatthisnationalepidemic. aresmallcellsofhighlytrained,locallybasedinvestigators,analysts,linguists, SWATexperts,andotherspecialistsfromdozensofU.S.lawenforcementandintelligenceagencies.Itisamulti agencyeffortledbytheJusticeDepartmentandFBIdesignedtocombinetheresourcesoffederal,state,andlocal lawenforcement. Theisamultijurisdictionaltaskforce thatfocusesonstreetgangcrimeaswellasU.S.borderandimmigrationcrimes.GIITEMstrivestoaccomplishits missionthroughataskforceconceptinvolvingpersonnelfromtribal,federal,state,county,andmunicipallaw enforcementagencies. ProgramBudgets   Personnelcostsdecreased2.2%duetoreallocationofOfficersamongprogramareas.  Capitaldecreased14.3%duetograntfundedequipmentthatwasbudgetedinFY2012.Capitalexpenditureswithinthis programareaaregenerallyconsideredcontingentupongrantfundingandvarywidelyfromyeartoyear. 199 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 Officer 1.001.001.002.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 208,717$176,214$174,235$273,261$55.1% Operations&Maintenance 41,84334,48336,57038,375 11.3% Capital  0.0%  Police TheCommunityResourceUnit(CRU)isdedicatedtopreventingcrimethroughpubliceducationandoffersawiderange ofpresentationsandprograms.  Consistsofacohesivebodyofconcernedcitizensaddressingissuesthataffecttheirneighborhood.OVPDhastwo officerswhoorganize,train,andprovidevaluableinformationtotheseneighborhoodsinordertoreduceandprevent crime.NeighborhoodWatchprovidescommunitiesadirectliaisonwiththeOVPDandquarterlynewslettersare distributed.  ThisprogramissimilartoNeighborhoodWatchbutforapartmentcomplexes.Itencouragesneighborstointeractwith oneanotherbutalsoholdsapartmentmanagerstostrictcriteriawhensigningnewtenants.  ThisprogramprovidestheopportunityforcitizenstoservetheircommunitybyassistingthePolicedepartment.The volunteersbecomeanextrasetofeyesandearsandassistinmanydifferentareas.Volunteerspatrolresidential neighborhoods,businesscomplexes,shoppingcentersandassistwithscenesecurityataccidentsorcrimescenes.  Consistsofyoungmenandwomen,ages14to21,whoareinterestedinacareerinlawenforcement.Policeofficers aretheExploreradvisorsandassistinweeklyinstructionandtraining.Explorersdedicatethemselvestocommunity serviceandhelptheCRUduringspecialevents. ProgramBudgets   Personnelcostsincreased55.1%duetoarefillingofanOfficerpositionaswellasaTownwidecostoflivingadjustment andpensionincreases.  Operations&Maintenanceincreased11.3%duetoanincreaseinnaturalgasandelectricity,officeleaseand membershipsandsubscriptions. 200 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel CommunicationsSupervisor 1.001.001.001.00 LeadDispatcher 3.003.003.003.00 Dispatcher 9.009.009.009.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 789,016$814,174$790,082$825,329$1.4% Operations&Maintenance 4,7193,3503,4003,350 0.0% Capital  0.0%  Police TheCommunicationsCenteristheprimaryansweringpointforall911emergencycallsinOroValley.Thecenter operates24hoursaday,7daysaweek.PublicSafetyCommunicationsisskilledemergencyserviceworkthat involvesreceivingemergencyandnonemergencyrequestsforpoliceassistance,determiningthenatureandthe urgencyofcalls,initiatingpoliceorotheremergencyservicepersonnelactionandmaintainingclosecontactwithfield unitstomonitorresponseandneededsupportrequirements. ProgramBudgets   Personnelcostsincreased1.4%duetoareducedovertimebudgetcombinedwithaTownwidecostoflivingadustmentandpensionincreases. 201 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel RecordsSupervisor 1.001.001.001.00 RecordsSpecialist 5.005.005.005.00 OfficeAssistant 1.251.251.251.25  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 418,755$344,477$345,245$358,112$4.0% Operations&Maintenance 6,0851,9502,6502,650 35.9% Capital  0.0%  Police TheRecordsUnitisresponsibleforprocessing,distributing,andmaintainingallpubliclawenforcementrecords generatedbyOVPD.TheRecordsUnitadherestothereleasepolicymandatedbystatelaw.TheUnitisalso responsibleforthehandlingofimpoundreleasesofvehicles,verifyingtherequireddocumentationthroughtheMotor VehicleDivision,preparingtheproperpaperwork,andcollectingthenecessaryfees. ProgramBudgets   Personnelcostsincreased4.0%duetoaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased35.9%duetoanincreaseinofficesupplies. 202 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Detective/ITManager 1.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel $94,172$95,393$99,163$5.3% Operations&Maintenance 7,92511,62521,625 172.9% Capital  0.0%   Police TheInformationTechnologyUnit(ITU)providessupportservicetothedepartmentandisresponsibleforplanning, acquiring,implementinganddevelopinginformationtechnologysolutionstofacilitatethedepartment'smission.The ITUalsoevaluatesandacquiresemergingtechnologies,informationsystemsandnetworksthathavelawenforcement applications. ProgramBudgets   Personnelcostsincreased5.3%duetoaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased172.9%duetoanincreaseinequipmentrepairandmaintenanceandsoftware maintenanceandlicensing. 203 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel FleetMaintenanceMechanicII 1.001.001.00 ReserveOfficer 0.480.48  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel $59,150$59,338$85,247$ 44.1% Operations&Maintenance  407,500430,005494,87021.4% Capital 17,09370,000183,093971.2%   FleetMaintenanceassistswiththeprocurement,outfitting,assigningandmaintenanceofallvehiclesintheOVPDfleet. FleetMaintenanceensuresthatallwarrantyworkisperformedandthefleetismaintainedtomanufacturerspecifications atthemostcompetitiveratesavailable.Itisfurthertaskedwithpreventativesafetyequipmentmaintenance.      Personnelcostsincreased44.1%duetothereallocationofaReserveOfficerfromanotherprogramarea.  Operations&Maintenanceincreased21.4%duetoanincreaseingasolineandoilandvehiclerepairandmaintenance.  Capitalincreased971.2%duethecapacitytoreplacefouragingpatrolvehicles. PoliceProgramBudgets 204 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel LeadITForensicTech 1.001.001.001.00 Property/IDTechnician 2.002.002.002.00 ReserveOfficer 0.480.48  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 216,431$191,107$193,185$228,857$19.8% Operations&Maintenance 38,50431,35033,95033,9508.3% Capital  0.0%  Police ThePropertyandIDUnitisstaffedwithskilledtechniciansthatlocate,collect,secureandpreserveavarietyofcritical, physicalandsometimesfragileevidenceatcrimescenes.Techniciansmustwriteaccuratenarratives,followupon collectedevidenceforscientificanalysis,liaisonwithotheragenciesforcompleterelatedcasework,andprepare testimonyforcourtproceedings. ProgramBudgets   Personnelcostsincreased19.8%duetoreallocationofaReserveOfficerfromanotherprogramarea.  Operations&Maintenanceincreased8.3%duetoincreasesinofficesuppliesandoutsideprofessionalservices. 205 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Commander 1.001.001.001.00 Lieutenant 2.002.002.002.00 EmergencyResponsePlanner 1.001.001.00 (1.00) SeniorOfficeSpecialist 1.001.001.001.00 OfficeSpecialist 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 560,250$551,460$555,333$523,233$5.1% Operations&Maintenance 8602,1502,1501,500 30.2% Capital  0.0%  TheFieldServicesDivision(FSD)isthelargestdivisionofthePoliceDepartmentandiscomprisedofofficersand supervisorswhoprovidethe"frontline"servicetothecommunity.FSDmustcontinuallymonitorcrimetrends, deploymentmethods,beatstructure,businessandneighborhoodissuesandresponsetimestoensurethatthe departmentisprovidingthemostefficientandeffectiveservices. PoliceProgramBudgets   Personneldecreased5.1%duetoreallocationoftheEmergencyResponsePlannertoanotherprogramarea.  Operations&Maintenancedecreased30.2%duetoareductioninfieldsupplies. 206 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 6.006.006.006.00 LeadOfficer 6.006.006.006.00 K9Officer 3.003.003.003.00 DUIOfficer 2.002.002.002.00 Officer 29.0029.0029.0030.001.00 ReserveOfficer 0.480.48  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 3,935,872$4,009,346$3,852,082$4,206,906$4.9% Operations&Maintenance 10,41513,39511,42515,655 16.9% Capital  0.0%  Police ThePatrolDivisionconsistsofsix(6)Squads,supplementedbyone(1)MotorcycleSquad.ThePatrolDivisionfocuses onproviding24hours,7daysaweekpoliceservicetothecitizens,schools,businessowners,employeesandvisitorsof OroValley.OVPDdividestheTownintofour(4)separategeographicalpatrolareas.Patroldeploymentmethodsare basedonavarietyoffactorswiththemostsignificantfactorsbeingresponsetimes,callloads,crimestatistics,and neighborhoodissues.ThePatrolDivisionfocusesonhighvisibilitypatrolandstrictenforcementtodetercrimefromour community.ProgramslikeAdoptABusinessallowpatrolofficerstoworkcooperativelywithasegmentofourcommunity inaproactivemannertosolveissuesbeforetheybecomeproblems.K9officersandDUIofficersareincorporatedwithin thePatrolDivisionprovidingservice7daysaweek.  ThreeK9teams(handler/canine)aredeployedthroughouttheweek.Twooftheteamsare"dualpurpose"andare trainedintwospecificareas;patrol/handlerprotection,andnarcoticsdetection.Theremainingteamistrainedtodetect explosivesandaccelerantcomponentsusedtomakeexplosivedevices.Twoseparatecaninebreedsareused:German ShepardandBelgiumMalinois.  OVPDhastwo(2)DUIofficersdedicatedtoactivelyseekingimpaireddrivers.Theseofficershavedevelopedspecial skillsintheareaofStandardFieldSobrietyTests,DrugRecognitionandPhlebotomy.The“rotationalassignment” programhasallowedOVPDtomaintaintwo(2)DrugRecognitionExperts(DREs)andsix(6)phlebotomists.DUIofficers assumetheleadinvestigativeroleinimpairmentinvestigationsinitiatedbypatrolofficers.TheOVPDisaproud participantintheSouthernArizonaDUITaskForceandparticipatesinatleast13DUIdeploymentseachyear. ProgramBudgets   Personnelcostsincreased4.9%duetotherefillingofanOfficerposition,areassignmentofaReserveOfficerfrom anotherprogramarea,aTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased16.9%duetoSWATfieldsupplies,membershipsandsubscriptions,outsideprofessionalservicesanduniforms. 207 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 LeadOfficer 1.001.001.001.00 Officer/SpecialEventsCoord.1.001.001.00 (1.00) MotorcycleOfficer 6.007.007.007.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 813,244$881,101$881,101$824,893$6.4% Operations&Maintenance 13,05716,50016,00016,000 3.0% Capital  0.0%  Police ThegoalsoftheOroValleyMotorUnitare:torespondtocitizenstrafficconcerns;behighlyvisibletothepublicand; enforcetrafficlaws.Bystayingproactiveandachievingthesegoals,theMotorUnitisabletodetercriminalbehavior fromresidinginortargetingOroValley.ThethreemeasuresdeployingtheMotorUnitare:highestcollision intersections,specialevents,andcitizentrafficconcerns. ProgramBudgets   Personneldecreased6.4%duetothereassignmentofanOfficertoanotherprogram.  Operations&Maintenancedecreased3.0%duetoareductioninfieldsupplies. 208 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel Sergeant 1.001.001.001.00 LeadOfficer 1.001.001.001.00 Officer 4.003.003.004.001.00 1.00 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 490,723$479,017$479,017$545,346$13.8% Operations&Maintenance 53300 0.0% Capital  0.0%  Police TheCommunityActionTeam(C.A.T.)servesasoneofOVPD'smostproactiveandsuccessfulcommunitypolicing initiatives.TheprimarypremiseofC.A.T.istofocusonthe"rootcauses"ofproblemsandidentifywhichcrimes leadtosecondarycrimesandhowtheyareassociated.C.A.T.membersspendagreatdealoftimegathering informationonspecificissuesthroughvariousconnectionswithotherlawenforcementorganizationsandthepublic. These"partnerships"fostertrustbetweenthecommunityandourorganizationandhasbeenparamountinour abilitytocombatcrime. ProgramBudgets   Personnelcostsincreased13.8%duetotherefillingofanOfficerposition,aswellasaTownwidecostofliving adjustmentandpensionincreases. 209                                       210 FY2011 FY2013 Actual Budget Projected Budget     FY2011 FY2013 % Actual Budget Projected Budget toBudget Administration 4,934,622$6,801,084$6,495,167$8,551,015$25.7% Engineering&Planning 2,275,3503,890,7843,028,9582,827,32127.3% Production 2,354,9442,418,8082,363,5742,401,6170.7% Distribution 754,732784,250777,550830,5885.9%   FY2011 FY2013 % Actual Budget Projected Budget toBudget ChargesforServices 530,186$445,200$541,550$475,200$6.7% StateGrants  0.0% Interest 22,38916,300125,00075,000 360.1% Miscellaneous 11,113 0.0% WIFALoanProceeds  700,000711,000 100.0% WaterSales 12,038,48211,682,79911,707,80011,707,8000.2% OtherFinancingSources  100,000100,000100,0000.0%  FY2013ExpendituresbyDivision FY2013ExpendituresbyCategory ExpendituresbyDivision TotalFTEs FY2012 FY2012 RevenueSources FY2012 TheprimaryfunctionoftheWaterUtilityistheprotectionofpublichealthandsafetythroughtheproductionandefficient deliveryofwaterthatmeetsand/orexceedswaterqualitystandardsandinsufficientquantitytomeetcustomer demands.Responsibilitiesincluderegulatorycompliance,customerservice,promotingwaterconservation,generating customerbillings,collectionofutilityrevenues,efficientuseofavailablewaterresources,planningforfuturewater resourcerequirements,andcoordinationwiththedevelopmentcommunity.  WaterUtility  Distribution 830,588 6% Production 2,401,617 16% Engineering& Planning 2,827,321 19% Administration 8,551,015 59% O&M 6,006,851 41%Capital 3,184,500 22% Personnel 2,547,470 17% OtherFinancing Uses 2,3190% DebtService 2,869,40120% 211   Highlights&Goals WaterUtility TheOroValleyWaterUtilityhastheresponsibilityandobligationtoensurethatsafe,highqualityandreliabledrinking waterisdeliveredtoeverycustomer.TheUtilityensuresthatadequateamountsofwaterandpressureareavailable atalltimes.TheUtilitywillstrivetodevelop,financeandmaintainallinfrastructuresdeemednecessarytomeet publicsafetyneeds.TheUtilitystaffshallstrivetotreatallcustomerswithrespect,courtesyandprofessionalismand providethehighestqualityofcustomerservice. −Increasedcustomerbaseby71newconnectionsforatotalof 18,545connectionsasof12/31/11 −Potablewaterdeliverieswere2.4billiongallons −Reclaimedwaterdeliverieswere735milliongallons DevelopedanIntergovernmentalAgreementwithTucsonand constructedfacilitiestodeliver1,500acrefeetofCAPwater throughtheTucsonWatersystemwithdeliveriesstartingin Janaury2012 −Replaced2,747watermetersunderthemeterreplacement program −InstalledAutomatedMeteringInfrastructure(AMI)equipment intheCountrysidewaterservicearea −Completedconstructionofthe3milliongallonNorthLaCanada ReservoirandtheLaCanada24inchwatermain −Reviewedandapproved10waterimprovementplansfor construction –Countrysidewatersystemfoundtobeincompliancewiththe ArizonaDepartmentofEnvironmentalQualitysanitarysurvey −TheUtilitytook2,969waterqualitysampleswithallresults meetingfederal,state,andlocalwaterqualityregulations −TheUtilityperformed119residentialwateruseaudits. Customerscontinuetosavewaterasaresultoftheseaudits. −Recharged5,000acrefeetofCentralArizonaProject(CAP) water −Installedadditionalwatersystemsecurityfeaturesand updatedtheEmergencyResponsePlanandtheBusiness ContinuityPlan −Completedtheinstallationofenergyefficientmotorsatwells andboosterpumpfacilitiestoreducepowercosts  ■Performanannualwaterratesanalysistoevaluaterevenuerequirementsoveraprojected5yearperiod ■Performcostofservicestudytoevaluateadjustingthe ratestructureforcommercialaccounts ■Continuethemeterreplacementprogramwithnew technologylowflowregisteringmeterstoincreasewater salesrevenue ■Reducedebtandseeklowinterestloanswhenfeasible ■Reviewwaterimprovementplansfornewdevelopment ■Developanduserenewablewatersuppliesforexisting andfuturecustomers  ■Maintainasafeandreliabledrinkingwatersupplythat meetsallwaterqualitystandards ■Conductwaterresourceplanningforexistingandfuture needs ■LongtermplanningfortreatmentanddeliveryofCentral ArizonaProject(CAP)water ■Watermainreplacementtoimprovefireflowcapacityin theCampoBellosubdivision ■InstallationoffirehydrantsandvalvesintheTangerine Hillssubdivision ■InstallationofAutomatedMeteringInfrastructure(AMI) equipmentintheOroValleywaterservicearea ■Constructachlorinestoragefacilityatthesecurereclaimed watersiteandawayfromcommercialandresidentialareas ■Constructandinspectwaterfacilitiesinaccordancewith approvedplanstomeetdemandsandenhancesystem reliability ■Installadditionalsecurityequipmenttoprotectthesafety ofthepotablewatersupply  ■Continuetoprovideexcellentcustomerservice ■Providetrainingtostaffincustomerservice,systemsecurity andforcertificationrequirements ■ProvidetrainingtotheWaterUtilityCommission ■Continuetopromotewaterconservationthroughwater useaudits,publiceducationandoutreach ■Developawaterconservationbookletforuseinlocal elementaryschools ■Continuetoworkasateaminternallyandwithother departmentstomeetTowngoals 212       ►Numberofvoluntarywaterconservationaudits 152 120 120 ►Debtservicecoverage(annualnetoperatingrevenuedividedby 2.1 1.9 1.5 annualdebtservice)forwaterrevenuebonds(goal1.3minimum) ►Numberofyearsworthofreservescontainedingroundwaterstorage 3.3 3.1 3.0 accounts(dataforcalendaryear) ►CompliantwithArizonaDepartmentofWaterResourcesassuredwater Yes Yes Yes supplyrequirementsforservicearea ►CompliantwithallArizonaDepartmentofEnvironmental Yes Yes Yes QualityandArizonaDepartmentofWaterResourcesregulations ►Percentageofcriticalbrokenvalvesreplacedwithin45daysaftertheyare100% 100% 100% identifiedasbeingbroken ►Percentageofbrokenfirehydrantsrepairedorreplacedwithin7daysafter100% 100% 100% theyareidentifiedasbeingbroken       ►Percentageofvalvesindistributionsystemexercised 7% 7% 7% ►Numberofmeteredconnections 18,502 18,580 18,615 ►Numberofwaterplansapproved 13 14 10 ►Feetofpipelineinspected 8,550 9,600 11,000 ►Numberofwaterplansinspected 11 13 10 ►Percentageofunplannedserviceoutagesasapercentageoftotal <0.002% <0.002% <0.004% annualcustomerhours ►Numberofwatermetersreplaced 598 3,575 1,000 ►Numberofoperatingwellsrehabilitated(outof22wellsites)3 2 3 ►Numberofreservoirscleanedandinspected(outof19reservoirsites)5 5 5   Measures&Indicators WaterUtility 213 WaterUtilityOrganizationalChart   ADMINISTRATIVESUPPORT  WATER CONSERVATION CUSTOMER SERVICE METERS ENGINEERING& PLANNING  WATER PRODUCTION WATER DISTRIBUTION 214 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel WaterUtilityDirector 1.001.001.001.00 WaterUtilityAdministrator 1.001.001.001.00 SeniorOfficeSpecialist 1.001.001.001.00 CustomerServiceSupervisor 1.001.001.001.00 MeterReaderSupervisor 1.001.001.001.00 WaterUtilityOperatorI 4.005.005.005.00 CustomerServiceRep.4.004.004.004.00 WaterConservationSpecialist 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 926,957$966,592$964,106$1,005,857$4.1% Operations&Maintenance 1,887,9132,158,4801,972,3433,688,93870.9% Capital 579,758865,000753,000984,50013.8% OtherFinancingUses 95,6425,2952,319 56.2% DebtService 1,444,3522,805,7172,805,7182,869,4012.3%   TheAdministrationDivisionisresponsiblefortheoverallmanagementoftheUtility,customerservice,meterreading, waterutilitybillings,collectionofwaterrevenues,administrationofdepartment'sbudget,implementationofwaterrates, feesandcharges,andstrategicplanning.Programswithinthisdivisioninclude: •Billings/Collections/Meters •WaterConservation •WaterResourcePlanning WaterUtilityProgramBudgets   Personnelincreased4.1%duetoaTownwidecostoflivingadjustmentandpensionincreases.  Operations&maintenanceincreased70.9%duetoincreasesinadministrativeservices,fleetcosts,outside professionalservices,CAPwaterdeliverycharges,regulatoryexpendituresandwaterresourcemanagementcosts.  Capitalincreased13.8%duetoincreasingtheannualmeterreplacementprogramaswellaspurchasingthree replacementvehicles.  Otherfinancingusesdecreased56.2%duetoareducedtransfertodebtservicefunds. AdministrationDivisionOverview 215 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Personnel EngineeringDivisionManager 1.001.001.001.00 ProjectManager 1.001.001.001.00 EngineeringDesignReviewer 1.001.001.001.00 ConstructionInspector 2.002.002.002.00 CivilEngineeringTechnician 1.001.001.001.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetExpenditures Personnel 490,019$484,408$484,408$504,375$4.1% Operations&Maintenance 105,113121,376114,376162,94634.2% Capital 1,680,2183,285,0002,430,1742,160,00034.2%  ThisDivisionisresponsibleformanagingdesignandconstructionofthecapitalimprovementprogramandnew development,constructioninspectionandthegeographicinformationmappingsystem.Programswithinthisdivision include: •ConstructionInspection •Mapping •CapitalImprovements WaterUtilityProgramBudgets   Personnelincreased4.1%asaresultofaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased34.2%duetoanincreasesinsoftwaremaintenance&licensingandnon capitalizedequipment.  Capitaldecreased34.2%duetocompletionofseveralcapitalprojects. Engineering&PlanningDivisionOverview 216 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel WaterProductionSuperintendent 1.001.001.001.00 LeadWaterUtilityOperator 1.001.001.001.00 WaterUtilityOperatorII 4.005.005.005.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 455,852$434,399$433,452$487,740$12.3% Operations&Maintenance 1,892,7951,972,4091,918,1221,901,8773.6% Capital 6,29712,00012,00012,0000.0%   Productionprogramswithinthisdivisionareresponsibleforproductionofthepotablewatersupply,operationand maintenanceofallpotableandreclaimedwaterproductionfacilitiesincludingwells,reservoirs,boosterstations,electrical controlsandoperationandmaintenanceofsecuritydevices.Productionprogramsinclude: •Disinfection •Security •PreventativeMaintenance WaterUtilityProgramBudgets   Personnelincreased12.3%asaresultofbudgetingafullyear'ssalaryinFY2013forapositionthatwasbudgetedfor ahalfyearinFY2012.ATownwidecostoflivingadjustmentandpensionincreasesalsocontributetotheoverall increase.  Operations&Maintenancedecreased3.6%duetodecreasesinpowerpurchasedforpumping,reclaimedwaterforresaleandchemicals.  Thecapitalisforcontinuedreplacementofagingsecurityequipment. OperationsDivisionProductionOverview 217 FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudgetPersonnel WaterDistributionSuperintendent 1.001.001.001.00 LeadWaterUtilityOperator 3.003.003.003.00 WaterUtilityOperatorII 4.004.004.004.00  FY2011 FY2012 FY2012 FY2013 Variance Actual Budget Projected Budget toBudget Expenditures Personnel 545,290$537,310$537,310$549,498$2.3% Operations&Maintenance 209,442246,940240,240253,0902.5% Capital 28,0000.0%  WaterUtility Distributionprogramswithinthisdivisionareresponsiblefortheoperationandmaintenanceofpotableandreclaimed waterdistributionfacilitiesincluding,butnotlimitedto,watermains,firehydrants,andvalves.Distributionprograms include: •WaterQualitySampling •BackflowPrevention •PreventativeMaintenance ProgramBudgets OperationsDivisionDistributionOverview   Personnelincreased2.3%asaresultofaTownwidecostoflivingadjustmentandpensionincreases.  Operations&Maintenanceincreased2.5%duetoanincreaseinthewaterqualitytestinglineitem.  Thecapitalbudgetedisforavehiclereplacement. 218                                                219                                                       220                                         221                                     222                                          223                                  224                                                                                                         225                                                                                        226                                                                      227                                                        228                                                                                      229                                                             230                                                 231                         232                                                                      233                                                               234                                                            235                                           236        237                         238                                                                 239                                                                 240                                                                  241                                                                    242                                                                 243                                                                   244                       245                         246                                          247                                                             248                                                                      249                                                                                            250                       251                         252                                             253           254                       255                         256 257 258                       259                         260                                                                261                                            262                                                           263                                                                                264              265                                    266                                           267                            268                             269                                                               270                                         271                                 272                       273                         274                                   275                               276                                       277                                   278                   279                         280                       281                         282                                                          283                                                          284                                                               285                                                       286                            287                         288                       289                         290                                                                                                                  291                                                                                                                        292                                                                                293                         294